CNet Technology Inc
Broadband
Router User Guide
50
Internet Access
Problem 1:
When I enter an URL or IP address I get a time out error.
Solution 1:
A number of things could be causing this. Try the following troubleshoot-
ing steps.
•
Check if other PCs work. If they do, ensure that your PCs IP settings
are correct (IP address, Network Mask, Default gateway and DNS).
•
If the PCs are configured correctly, but still not working, check the
Broadband Router. Ensure that it is connected and ON. Connect to it
and check its settings and status. (If you can't connect to it, check the
LAN and power connections.)
•
If the Broadband Router is configured correctly, check your Internet
connection (DSL/Cable modem etc) to see that it is working correctly.
Problem 2:
Some applications do not run properly when using the Broadband
Router.
Solution 2:
The Broadband Router processes the data passing through it, so it is not
transparent.
Use the
Special Applications
feature to allow the use of Internet applica-
tions which do not function correctly.
If this does solve the problem you can use the
DMZ
function. This should
work with almost every application, but:
•
It is a security risk, since the firewall is disabled.
•
Only one (1) PC can use this feature.
•
When the
DMZ
feature is being used, the
Special Applications
and
Virtual Server
features should be disabled.
