Clevo N1X0SD, User Manual

Page: 218 / 336

Troubleshooting
7 - 12 Problems and Possible Solutions
7
Audio Volume is too low when listening
through headphones .
You have set the Speaker Configuration to 5.1 or 7.1 Speaker . It is
recommended that you set the Speaker Configuration to Stereo (not to 5.1 or
7.1 Speaker) when listening through headphones in order to maximize audio
quality. See
“Audio Features” on page 2 - 7 .
The Sound Blaster audio controls don’t
work when the system is connected to an
external display through an HDMI/
Display Port cable
.
Note that Sound Blaster Audio will be disabled when you are connecting to an
external display through an HDMI or Display Port connection. See
“Sound
Blaster Audio & HDMI” on page C - 39 .
The fingerprint reader has problems
scanning fingers.
When fingers are wet or sweaty the software application may have difficulty
reading a scanned finger.
Make sure your fingers are clean and dry when
attempting to scan them across the sensor for detection.
When using a Bluetooth headset the
audio appears to be mono and not
stereo.
This is a common issue with Bluetooth headsets. To resolve this issue do the
following (you will need to
repeat this procedure after every boot up , restart ,
or when the system resumes from hibernation ):
1. Go to the Devices & Printers control panel in Windows .
2. Double-click the Bluetooth headset.
3. Click Connect to complete the stereo connection.
OR
1. Go to the Sound control panel in Windows .
2. Right-click (in the Playback tab) the Bluetooth Stereo Audio device
(the default device is Headset ).
3. Click Connect to complete the stereo connection.
Problem Possible Cause - Solution