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FREQUENTLY ASKED QUESTIONS
Why does my oven produce a lot of smoke?
1. Check to ensure the wood is not wet and “green”. If you hear a hissing noise
coming from your fire, the wood is not completely dry.
2. Do not use wood such as birch with the bark on.
3. Ensure your fire is robust with strong flames to avoid incomplete
combustion.
Why is the top of my pizza cooked, when the bottom of the
crust is not?
1. Pre-heat your oven for a longer period of time with a larger fire to thoroughly
heat the hearth bricks.
2. If using parchment paper, remove as soon as the pizza can be moved without
sticking.
3. Position your pizza toward the back right side of the oven.
Can I cook more than pizza in this oven?
1. Absolutely! Cook pizza, sausages, fish, steak, turkey, chicken, or bake bread,
cake, cookies and much more.
2. However, be aware that most foods will require a reduced cooking time.
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Do you offer oven tools and accessories?
1. Yes! We offer a variety of tools and accessories, which are sold separately.
Speak to your dealer for more information.
2. We recommend a quality pizza peel and a smaller round peel to rotate
your pizza.
3. We also recommend purchasing a brush for manipulating the fire and
sweeping ashes.
What kind of wood should I use?
1. Any dry hardwood such as oak, maple walnut, olive, almond, ash, beech,
hickory, mahogany and birch.
2. Avoid using wet or resinous woods such as pine or spruce.
How do I clean the oven?
1. The oven is self-cleaning, which means the fire will burn off everything you
spill on the oven floor (hearth) and once the oven fully cools you simply sweep
it out.
How long does it take to cook a pizza in a wood fired oven?
1. Cooking pizza requires a very hot oven floor and very short cooking time
(650 - 750°F/350°-400° C for approx. 2 - 3 minutes).
2. When the temperature drops to around 450°F/230°C, the temperature is
perfect for cooking roast, turkey and other large meals.
3. Finally, bread should be cooked last at a lower temperature to allow it to rise
without burning.
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