Clack Water Specialist WS1TC, Operation And Instruction Manual

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Page 42 WS1TC & WS1.25 TC Manual
Table 6
Troubleshooting Procedures
Problem Possible Cause Solution
1. Timer does not display time of
day
a. AC Adapter unplugged a. Connect power
b. No electric power at outlet b. Repair outlet or use working outlet
c. Defective AC Adapter c. Replace AC Adapter
d. Defective PC board d. Replace PC board
2. Timer does not display correct
time of day
a. Switched outlet a. Use uninterrupted outlet
b. Power outage b. Reset time of day
c. Defective PC board c. Replace PC board
3. Control valve regenerates at
wrong time of day
a. Power Outages a. Reset control valve to correct time of day
b. Time of day not set correctly b. Reset to correct time of day
c. Time of regeneration incorrect c. Reset regeneration time
4. E1, E2 or E3
E1 - Unable to recognize start of
regeneration
E2 - Unexpected stall
E3 - Motor ran too long, timed
out trying to reach the next
cycle position or trying to
reach home position
a. Control valve has just been serviced
a. Press SET HOUR and DOWN for 3
seconds or unplug power source jack (black
wire) from the circuit board and plug back
in to reset control valve
b. Foreign matter is lodged in control
valve
b. Check piston and spacer stack assembly for
foreign matter
c. High drive forces on piston
c. Replace piston(s) and spacer stack
assembly
d. Control valve piston not in home
position
d. Press SET HOUR and DOWN for 3
seconds or unplug power source jack (black
wire) from the circuit board and plug back
in to reset control valve
e. Motor not inserted fully to engage
pinion, motor wires broken or
disconnected, motor failure
e. Check motor and wiring. Replace motor if
necessary
f. Drive gear label dirty or damaged,
missing or broken gear
f. Replace or clean drive gear
g. Drive bracker incorrectly aligned to
drive bracket
g. Reseat drive bracket properly
h. PC board incorrectly aligned to drive
bracket
h. Replace PC board
i. PC board incorrectly aligned to drive
bracket
i. Ensure PC board is correctly snapped on to
drive bracket
5. Control valve stalled in
regeneration
a. Motor not operating a. Replace motor
b. No electric power at outlet b. Repair outlet or use working outlet
c. Defective AC adapter c. Replace AC adapter
d. Defective PC board d. Replace PC board
e. Broken drive gear or drive cap assembly e. Replace drive gear or drive cap assembly
f. Broken piston retainer f. Replace piston retainer
g. Broken main or regenerant piston g. Replace main or regenerant piston
6. Control valve does not
regenerate automatically when
UP and DOWN buttons are
depressed and held
a. AC adapter unplugged a. Connect AC adapter
b. No electric power at outlet b. Repair outlet or use working outlet
c. Broken drive gear or drive cap assembly c. Replace drive gear or drive cap assembly
d. Defective PC board d. Replace PC board
7. Control valve does not
regenerate automatically, but
does when UP and DOWN
buttons are depressed and held
a. Defective PC board a. Replace PC board
b. Set-up error b. Check control valve set-up procedure