40
T E L E P H O N E A N D T E L E M A T I C S E R V I C E S
T
HE
SERVICES
This menu, depending on the contracts
subscribed to, allows you to choose one
of the following services:
• CITROËN on line, giving you direct
contact with the Customer Contact
Centre CITROËN and access to the
services on offer (such a call will be
overridden if an emergency or break-
down call is made).
• CITROËN Assistance, giving you di-
rect contact with the Call Centre han-
dling the CITROËN breakdown service,
for the fastest possible recovery.
You have a few seconds to cancel this
call once it has been made. This call
can also be made by giving a long
press on button (E). While making an
assistance call, it is impossible to make
other calls apart from an emergency
call. If you have subscribed to a specific
Services contract, your GPS position is
relayed to the assistance centre.
• NaviDrive Services, for access to the
list
of
telematic
services
from
CITROËN (e.g.: Customer Service,
choice of a destination, fuel consump-
tion monitoring, sport, current affairs, fi-
nance, weather, horoscope, travel,
games, etc.) depending on availability.
• Messages received, messages relat-
ing to the benefits of your specific Serv-
ice Contract.
E
MERGENCY
CALL
In the absence of a subscription to the
CITROËN Emergency service, the SOS
button (V) is configured for making calls to
the number 112, being a standard number
reserved by the European GSM network
for emergency calls.
For this call, a valid SIM card must be
present, permitting the sending and
receiving of telephone calls and SMS
messages. You also need to be in an
area that has GSM coverage.
T
WIN
SIM
CARD
For better peace of mind, offers of twin
SIM cards (available in some countries
and from some service operators) give
you two SIM cards with a standard price,
a single number and single messaging.
Calls arrive as priority on your principal
line. In the absence of a reply, the calls
are transferred automatically to the equip-
ment that is using the second SIM card.
Note:
• This transfer necessitates a callback
(consult your telephone service opera-
tor).
• For optimum operation of services, it
may be necessary to insert the principal
SIM card into the NaviDrive.
If you have a special Service Contract,
refer to the general conditions described
in the contract.
A green diode flashes on the NaviDrive
control panel as soon as you commence
the emergency call procedure, then it
comes on permanently when the call is
picked up by the emergency services.
The same warning lamp flashes or illumi-
nates permanently in orange should it de-
tect a malfunction in the telephone's
emergency calls function.
Remarks:
• If you are subscribed to a Service Con-
tract, the services can then be localised
by means of GPS. You can check the
activation of this localisation wih a long
press on (P) followed by selection of
"Configuration of services". If the emer-
gency services appear activated, you
can then be localised. Otherwise, you
are not localised.
• If the emergency services appear acti-
vated but you have not subscribed to a
Services contract and do not wish to be
localised, make contact with your usual
CITROËN dealer.
Summary of Contents for C8 NaviDrive
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