62
３
, Error Causes and Solution
Try to determine the cause of the error from the error display and actual problem, and rectify it.
Paper End
Event
Cause and Solution
Reference
Paper end
（
Usually operation
）
Replace the paper
User’s Manual
Faulty of sensor adjustment.
→
Adjust a sensor
Ch.4
item 2
Faulty paper end sensor
→
Replace
Ch.2
4-65, 4-64
Faulty sensor board
→
Replace
Ch.2 2-12
Check the connections of harness connecting the sensor and
the sensor board or replace.
Ch.2
2-12, 4-61
Check the connections of FFC Connecting the drive board
and the main board
Ch.2
2-16, 2-17
Faulty driver board
→
Replace
Ch.2
2-10
There is still media
remaining, but Paper End is
displayed
Faulty main board
→
Replace
Ch.2
2-35
Paper Jam
Event
Cause and Solution
Reference
Incorrect harness connection
App
Harness Diagram
Faulty driver board. Check the damage of harness
→
Replace harness and driver board.
Ch.2
2-10, 4-60, 6-21
Damage of paper feeding motor
→
Replace the motor
Ch.2
6-30
Paper feeding motor
stopped.
Faulty main board
→
Replace
Ch.2
2-35
Faulty paper feeding
（
damage of roller or bearing
）
→
Replace
Ch.2 Item 4
Each roller
Faulty pinch pressure
→
Faulty the spring
Ch.2 4-7
Media feed motor is
spinning, but the media isn't
advancing
Damage of paper rewind clutch or gear
→
Replace
Ch.2
4-55, 4-56, 4-57
Faulty of sensor adjustment.
→
Adjust a sensor
Ch.4
item 2
PC mark sensor harness connection is faulty
App
Harness Diagram
Faulty PC mark sensor
→
Replace
Ch.2
4-66
Damage of sensor board
→
Replace
Ch.2 2-12
Faulty driver board or wiring
→
Replace
Ch.2
2-10, 4-61,2 -12
The motor spins, and media
is advanced, but paper edge
cannot be detected.
Faulty main board
→
Replace
Ch.2
2-35
Paper End cannot be
detected.
Main motor is step out
Paper mark sensor harness connection is faulty
App
Harness Diagram
※
It may be paper jam with the ribbon sticking . Please refer to Ribbon Error.
