Citizen CLP-6401, User Manual

Page: 54 / 83

4-8
4.3 Paper Feed Troubleshooting
Problem Cause and remedy
Paper doesn't
feed.
･
Wrong paper path.
･
Mechanism head is open.
®
Use correct path.
®
Close the mechanism head.
Paper skew.
･
Paper end is not in
contact with the paper
guide.
･
Roll guide is not in
contact with the roll
paper.
･
Head pressure is not
correct.
®
Slightly push the paper guide
against the paper end.
®
Slightly push the roll guide
against the roll paper.
®
Adjust it with the offset adjustment
screw according to the paper
width.
Paper doesn't
align with the print
position.
･
Setting mode is not
correct.
･
Paper gap (black line)
sensor adjustment failure.
･
Transfer data is abnormal.
®
Check whether the setting mode
is for paper gap or black line
sensor and if it is not, change it as
necessary.
®
Adjust the voltage of the paper
gap and black line sensor from
the voltage setting in the system
maintenance mode.
®
If the contents of the transfer data
are incorrect, set them properly
again.