Phone with Single Line
Displays the date, time, and information (such as phone number) about the selected line.
Header
1
Displays the primary line phone information.
Primary line label
2
Displays information (such as call status and duration) about active calls associated with
the selected line. Calls are displayed in order of the oldest (at the top) to the newest.
The timer counts the call duration in minutes and seconds (MM:SS) until the call exceeds
60 minutes. Then the timer counts hours and minutes (HH:MM).
Session label
3
A touch-sensitive icon you can press to make a new call.
New Call icon
4
Touch-sensitive softkey options for the selected (highlighted) call only.
If you select a different call (for example, you press a feature button, press the Navigation
pad, or answer a ringing call), the softkey options may change.
Softkeys
5
Phone with Multiple Lines
If you have multiple lines, you can use
All Calls
to view all calls on all lines. Your system administrator can
also set up your primary line key to automatically display all calls on all lines.
If you handle many calls at one time, use
Answer
to answer the oldest incoming call without having to scroll
down the call list and select the call.
For more information, contact your system administrator.
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 9.0 (SIP)
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Features of Your Cisco Unified IP Phone
Phone Screen
