Display information (such as call status and duration) about held calls
associated with the selected line.
Calls are displayed on the right side of the phone screen from the oldest (at
the top) to the newest.
Press the session button next to a Held Call icon to resume the held call for
that session.
The timer counts the call duration in minutes and seconds (MM:SS) until the
call exceeds 60 minutes. Then the timer counts hours and minutes (HH:MM).
Session label (with Held Call icon)
4
Softkey options for the selected call only.
If you select a different call (for example, you press a feature button, press
the Navigation pad, or answer a ringing call), the softkey options may change.
Softkeys
5
Displays if your system administrator has assigned the Answer feature to the
programmable feature button.
Press this label or the corresponding button to answer the oldest incoming
call without having to scroll down the call list and select the call.
Answer label
6
Displays if you or your system administrator assigned a speed dial to the
programmable feature button.
Speed-dial label
7
Display information about nonprimary phone lines.
Nonprimary line labels
8
Displays if the All Calls feature is enabled. Press the corresponding button
to display all calls on all lines.
Calls are displayed on the right side of the phone screen from the oldest (at
the top) to the newest.
Press the button once to select the current call or first call on the list. Press
the button twice to select the header line, which allows you to make a new
call.
With multiple lines, you may prefer the All Calls view.
Your system administrator can also set up your phone so that the primary
line key displays the same list as the All Calls button. For more information,
contact your system administrator.
All Calls label
9
Cisco Unified IP Phone 9971
The following sections describe attributes of the Cisco Unified IP Phone 9971.
Phone Connections for Cisco Unified IP Phone 9971
Connect your phone to the corporate IP telephony network, using the following diagram.
Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 9.0 (SIP)
19
Features of Your Cisco Unified IP Phone
Cisco Unified IP Phone 9971
