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Session buttons (right side): Use to perform tasks such as answering a call, resuming a held call, or
(when not being used for an active call) initiating phone functions such as displaying missed calls. Each
call on your phone is associated with a session button.

Shows information about your phone, including directory number, call information (for
example, caller ID, icons for an active call or call on hold) and available softkeys.

Phone screen

1

Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 9.0 (SIP)    

13

Features of Your Cisco Unified IP Phone

Buttons and Hardware

Summary of Contents for Unified 8961

Page 1: ...nformation page 28 Cisco Unified IP Phone 8961 The following sections describe attributes of the Cisco Unified IP Phone 8961 Phone Connections for Cisco Unified IP Phone 8961 Connect your phone to the corporate IP telephony network using the following diagram Cisco Unified IP Phone 8961 9951 and 9971 User Guide for Cisco Unified Communications Manager 9 0 SIP 1 ...

Page 2: ...g optional 3 Anti theft security lock connector lock optional 8 Network port 10 100 1000 SW with IEEE 802 3af and 802 3at power enabled 4 The following diagram shows the phone from the side Cisco Unified IP Phone 8961 9951 and 9971 User Guide for Cisco Unified Communications Manager 9 0 SIP 2 Features of Your Cisco Unified IP Phone Phone Connections for Cisco Unified IP Phone 8961 ...

Page 3: ...unt as two USB devices For more information see the USB device documentation Note Buttons and Hardware Your phone provides quick access to your phone lines features and call sessions Programmable feature buttons left side Use to view calls on a line or access features such as Speed Dial or All Calls These buttons are also called feature buttons Session buttons right side Use to perform tasks such ...

Page 4: ...rmation for example caller ID icons for an active call or call on hold and available softkeys Phone screen 1 Cisco Unified IP Phone 8961 9951 and 9971 User Guide for Cisco Unified Communications Manager 9 0 SIP 4 Features of Your Cisco Unified IP Phone Buttons and Hardware ...

Page 5: ...inging call Press this button to answer the call Solid green May be a connected call or an outgoing call that is not yet connected If the call is connected press this button to display the call details or the participants of a conference call If the call is not yet connected press this button to end the call Pulsing green Held call Press this button to resume the held call Solid red Shared line is...

Page 6: ...the button is lit green The speakerphone audio path does not change until you select a new default audio path for example by picking up the handset If external speakers are connected the Speakerphone button selects them as the default audio path Speakerphone button 11 Toggles the microphone on or off during a call When the microphone is muted the button is lit red When muted you can hear the other...

Page 7: ...an All Calls button that displays a consolidated list of all calls from all lines oldest at the top If you do not see the All Calls button your system administrator may have set up the primary line to automatically display all calls For information on your set up contact your system administrator Color LEDs indicate the line state Amber Ringing call on this line Green Active or held call on this l...

Page 8: ...inutes HH MM Session button label for connected call 3 Displays information such as phone number and duration about a held call on the line Press the corresponding session button to resume the held call The timer counts the call duration in minutes and seconds MM SS until the call exceeds 60 minutes Then the timer counts hours and minutes HH MM Session button label for held call 4 Indicates you ca...

Page 9: ...ne number about the selected line If you are on a call and highlight the header instead of a call the displayed softkeys are the same as those that display when the phone is idle This is useful for example if you want to access the Forward All or New Call softkeys while you are on a call Header 2 Displays information such as call status and duration about a connected call associated with the selec...

Page 10: ...e phone screen from the oldest at the top to the newest When you are on a call press All Calls once to select the current call or the first call on the list press All Calls twice to select the header With the header selected the displayed softkeys are the same as those that display when the phone is idle This is useful for example if you have multiple calls on your phone and want to access the New...

Page 11: ...ecurity connector lock optional 9 Network port 10 100 1000 SW with IEEE 802 3af and 802 3at power enabled 4 Camera pin holes for Cisco Unified Video Camera 10 Computer port 10 100 1000 PC connection 5 The following picture shows the side of the phone Cisco Unified IP Phone 8961 9951 and 9971 User Guide for Cisco Unified Communications Manager 9 0 SIP 11 Features of Your Cisco Unified IP Phone Phon...

Page 12: ...y USB products count as multiple USB devices for example a device containing USB hub and headset can count as two USB devices For more information see the USB device documentation Note Bluetooth Your phone supports Bluetooth Class 2 technology when the headsets support Bluetooth You can add and pair up to five Bluetooth headsets to your phone but the last Bluetooth headset connected becomes the de...

Page 13: ... call on your phone is associated with a session button Shows information about your phone including directory number call information for example caller ID icons for an active call or call on hold and available softkeys Phone screen 1 Cisco Unified IP Phone 8961 9951 and 9971 User Guide for Cisco Unified Communications Manager 9 0 SIP 13 Features of Your Cisco Unified IP Phone Buttons and Hardwar...

Page 14: ...all Press this button to answer the call Solid green May be a connected call or an outgoing call that is not yet connected If the call is connected press this button to display the call details or the participants of a conference call If the call is not yet connected press this button to end the call Pulsing green Held call Press this button to resume the held call Solid red Shared line in use rem...

Page 15: ...ll the button is lit green The speakerphone audio path does not change until you select a new default audio path for example by picking up the handset If external speakers are connected the Speakerphone button selects them as the default audio path Speakerphone button 11 Toggles the microphone on or off during a call When the microphone is muted the button is lit red When muted you can hear the ot...

Page 16: ...utton that displays a consolidated list of all calls from all lines oldest at the top If you do not see the All Calls button your system administrator may have set up the primary line to automatically display all calls For information on your set up contact your system administrator Color LEDs indicate the line state Amber Ringing call on this line Green Active or held call on this line Red Shared...

Page 17: ...ll on the line Press the corresponding session button to resume the held call The timer counts the call duration in minutes and seconds MM SS until the call exceeds 60 minutes Then the timer counts hours and minutes HH MM Session label for held call 4 Indicates you can press the corresponding session button to make a new call New Call icon 5 Softkey options for the selected highlighted call only I...

Page 18: ...abel to see which line is selected In this case the primary line is selected and the information displayed is for the primary line only Primary line label 1 Displays the date and time and information such as phone number about the selected line Header 2 Displays information such as call status and duration about a connected call associated with the selected line The timer counts the call duration ...

Page 19: ... assigned a speed dial to the programmable feature button Speed dial label 7 Display information about nonprimary phone lines Nonprimary line labels 8 Displays if the All Calls feature is enabled Press the corresponding button to display all calls on all lines Calls are displayed on the right side of the phone screen from the oldest at the top to the newest Press the button once to select the curr...

Page 20: ...for Cisco Unified Video Camera 10 Network port 10 100 1000 SW with IEEE 802 3af and 802 3at power enabled 4 Secure Digital I O SDIO slot not used for this release 11 Computer port 10 100 1000 PC connection 5 Handset connection 6 The following picture shows the side of the phone Cisco Unified IP Phone 8961 9951 and 9971 User Guide for Cisco Unified Communications Manager 9 0 SIP 20 Features of Your...

Page 21: ...r example a device containing USB hub and headset can count as two USB devices For more information see the USB device documentation Note Wireless Connection and Bluetooth Your phone can be connected to a wireless network using 802 11a or 802 11b g but your system administrator sets up the connection For more information contact your system administrator Your phone supports Bluetooth Class 2 techn...

Page 22: ...ne is associated with a session button Shows information about your phone including directory number call information for example caller ID icons for an active call or call on hold and available softkeys Phone screen items such as menu options and softkeys are touch sensitive Phone screen 1 Cisco Unified IP Phone 8961 9951 and 9971 User Guide for Cisco Unified Communications Manager 9 0 SIP 22 Fea...

Page 23: ...ppear solid glow without interruption Flashing amber Ringing call Press this button to answer the call Solid green May be a connected call or an outgoing call that is not yet connected If the call is connected press this button to display the call details or the participants of a conference call If the call is not yet connected press this button to end the call Pulsing green Held call Press this b...

Page 24: ...ming call or ends a call During a call the button is lit green The speakerphone audio path does not change until you select a new default audio path for example by picking up the handset If external speakers are connected the Speakerphone button selects them as the default audio path Speakerphone button 10 Toggles the microphone on or off during a call When the microphone is muted the button is li...

Page 25: ...ll Calls button that displays a consolidated list of all calls from all lines oldest at the top If you do not see the All Calls button your system administrator may have set up the primary line to automatically display all calls For information on your set up contact your system administrator Color LEDs indicate the line state Amber Ringing call on this line Green Active or held call on this line ...

Page 26: ...itive softkey options for the selected highlighted call only If you select a different call for example you press a feature button press the Navigation pad or answer a ringing call the softkey options may change Softkeys 5 Phone with Multiple Lines If you have multiple lines you can use All Calls to view all calls on all lines Your system administrator can also set up your primary line key to auto...

Page 27: ...e phone screen from the oldest at the top to the newest Press the session button next to a Held Call icon to resume the held call for that session The timer counts the call duration in minutes and seconds MM SS until the call exceeds 60 minutes Then the timer counts hours and minutes HH MM Session label for held call 3 Touch sensitive softkey options Softkeys 4 Displays if your system administrato...

Page 28: ...your phone All Calls label 8 Displays information about the primary phone line Look for the blue icon on the line label to see which line is selected In this case the primary line is selected and the information displayed is for the primary line only Your system administrator can also set up your phone so that the primary line key displays the same list as the All Calls button For more information...

Page 29: ...djusted according to your preference Procedure Hold the handset and cradle with your left hand hold the right side of the bezel to the right of the display with your right hand and then move your hands back and forth in opposite directions to adjust the angle The following figure shows the display angle of the Cisco Unified IP Phone 9971 Cisco Unified IP Phone 8961 9951 and 9971 User Guide for Cis...

Page 30: ... item and press the item number on the keypad Or press the down arrow on the Navigation pad and then press the Select button Navigate to a submenu A right arrow next to the menu item indicates that a submenu exists Press the line button and then press Forward All to forward calls on that line Press the line button Indicators of your line selection include The selected line is displayed on the phon...

Page 31: ...set Power Save Plus Your Cisco Unified IP Phone supports the Cisco EnergyWise EW program also known as Power Save Plus Your system administrator sets up sleep power down and wake power up times for your phone to save energy Ten minutes before the scheduled sleep time the Select button flashes and you receive a message that your phone will power off at a specific time If enabled by your system admi...

Page 32: ...n is not lit When the phone is in this condition you can clean the screen as long as you know that the phone will remain asleep until after you finish cleaning If the phone is likely to wake up during cleaning wake it up or wait until it is awake before following the preceding cleaning instructions Use only a soft dry cloth to wipe the phone display Do not use any liquids or powders on the phone b...

Page 33: ... can secure the Cisco Unified IP Phone 8961 9951 and 9971 to a desktop by using a laptop cable lock The lock connects to the antitheft security connector on the back of the phone and the cable can be secured to a desktop The security slot can accommodate a lock up to 20 mm wide Compatible laptop cable locks include the Kensington laptop cable lock and laptop cable locks from other manufacturers th...

Page 34: ...Cisco Unified IP Phone 8961 9951 and 9971 User Guide for Cisco Unified Communications Manager 9 0 SIP 34 Features of Your Cisco Unified IP Phone Phone and Cable Lock ...

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