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SVP2000PP Business POE IP Phone User Manual

STEPHEN TECHNOLOGIES CO.,LIMITED

/ 5/F, Building NO.1, TongXin Industry Zone, HengGang, LongGang, Shenzhen, G.D, China, 518115

Tel: +86 755 89352606 /Fax:+86 755 89352612 / Email: [email protected] / Url: www.stephen-tele.com

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6 M N O m n o

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Co.,Limited. Stephen Technologies Co.,Limited, makes no warranties, implied or otherwise, in regard to this
document and to the products described in this document. The information provided by this document is
believed to be accurate and reliable to the publication date of this document. However, Stephen Technologies
Co.,Limited assumes no responsibility for any errors in this document. Furthermore, Stephen Technologies
Co.,Limited, assumes no responsibility for the use or misuse of the information in this document and for any
patent infringements that may arise from the use of this document. The information and product specifications
within this document are subject to change at any time, without notice and without obligation to notify any
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Summary of Contents for SVP2000P

Page 1: ...uilding NO 1 TongXin Industry Zone HengGang LongGang Shenzhen G D China 518115 Tel 86 755 89352606 Fax 86 755 89352612 Email Support stephen tele com Url www stephen tele com 1 SVP2000P Business POE IP Phone User Manual Version 1 2 STEPHEN TECHNOLOGIES CO LIMITED ALL RIGHTS RESERVED ...

Page 2: ...nduce noise Before using the external power supply in the package please check with home power voltage Inaccurate power Please do not damage the power cord If power cord or plug is impaired do not use it i socket combination must be accessible at all times because it serves as the main disconnecting device Do not drop knock or shake it Rough handling can break internal circuit boards ce in places ...

Page 3: ... connection 8 2 2 BASIC INITIALIZATION 8 2 2 1 Network settings 8 3 SVP2000P S BASIC OPERATION 9 3 1 ANSWER CALLS 9 3 2 PLACE CALLS 10 3 3 END CALLS 11 3 4 CALL TRANSFER 11 3 5 CALL HOLD 12 3 6 3 WAY CONFERENCE CALL 12 3 7 SWITCHBOARD OPERATOR FEATURE 12 3 8 CALL RECORDS 12 4 WEB CONFIGURATION 12 4 1 INTRODUCTION OF CONFIGURATION 12 4 1 1 Ways to configure 12 4 1 2 Password Configuration 13 4 2 SE...

Page 4: ...ion 34 4 3 4 4 Phone Book 35 4 3 4 5 Function Key 36 4 3 5 Maintenance 38 4 3 5 1 Auto Provision 38 4 3 5 2 Syslog Config 38 4 3 5 3 Config Setting 39 4 3 5 4 Update 40 4 3 5 5 Account Config 40 4 3 5 6 Reboot 41 4 3 6 Security 42 4 3 6 1 MMI Filter 42 4 3 6 2 Firewall 42 4 3 6 3 NAT Config 44 4 3 6 4 VPN Config 46 4 3 7 Logout 48 5 CONFIGURATION VIA KEYPAD 48 5 1 Keypad introduction 48 5 2 Menu T...

Page 5: ...hone are designed to look like conventional phones the following photo shows a broad overview of the IP Phone 1 3 Keypad Key Key name Function Description Navigation Navigation key assist users for operating In idle state they have special function Left Checking Incoming call Up Checking Missed Call Right Checking line status Down Checking IP info OK Enter into the phone s menu Release key Press R...

Page 6: ... this key in calling mode you can hear the oth not hear you Here is Three SIP lines user could select any one to make the call if it has been registered Turn down or turn up the volume by pressing these two keys 1 In the hook off hands free mode use the key to dial the last call number 2 In stand by mode it has a function to check the OUTGOING CALL Make the phone into hands free mode If the light ...

Page 7: ...manual carefully before power adaptor is connected Connect the IP Phone to the corporate IP telephony network Before you connect the phone to the network please You can do this in one of two ways depending on how your workspace is set up by this method you need at least one available Ethernet port in your workspace Use the Ethernet cable in the package to connect WAN port on the back of your phone...

Page 8: ...ing to set If your VoIP phone registers into corporate IP telephony Server your phone is ready to use Make sure that the power you use is comply with the parameters of power adaptor Plug power adaptor s AC output to the AC5V port of SVP2000P to start up There will be displayed black line and initializing wait logon on the screen After finishing startup p greeting current date and time and so forth...

Page 9: ...ing Static IP mode static ADSL Cable or no PPPoE DHCP network 1 Prepare the network s parameters first such as IP Address Net mask Default Gateway and DNS server IP address If you this information please contact the service provider or technician of network twice chooses Network Press OK or Soft2 Enter LCD screen will display 3 Press OK or Soft2 Enter then choose Static then press Soft1 Del to del...

Page 10: ...s free to speak and want to change to use handset Just hook on to finish Hook off screen will show the current using line or you could press key L1 L3 to select after getting dialing tone you could begin to dial number After finishing it press and SVP2000P will send the number and call the number When you tone and screen shows the callee s number it shows that the person you called is ringing If c...

Page 11: ... to switch to the call you want to hang up first Then press Soft3 Close to finish talk and phone will switch to the other call automatically Note it is no use to press Soft3 Close to finish talk if there is only one current call 3 4 Call transfer Blind Transfer During talk press or Soft2 Transf and then dial the number that you want to transfer to and finished by Phone will transfer the current ca...

Page 12: ...onnect user can press Soft1 Switch to select which line you prefer to to input the number you want to transfer and press again to do the transfer supports 100 items of missed call 100 items of incoming call and 100 items of dialed call If the records are full t will replace the oldest If phone s power cut or reboot call records will be discarded and screen displays Missed Call with the number and ...

Page 13: ... tele com has three different ways to different users recommendatory way There are two levels to access to phone root level and general level User with root level can browse and set all configuration parameters while user with general level can set all configuration parameters except SIP 1 some parameters can not be changed such as server address and port User will has different access level with ...

Page 14: ...and LAN port including the connect mode of WAN port Static DHCP PPPoE MAC address the IP address of WAN port and LAN port ON or OFF of DHCP mode of LAN port Shows the phone numbers provided by the SIP LINE 1 3 servers and IAX2 The last line shows the version number and issued date Wizard Explanation Please select the proper network mode according to the network condition SVP2000P provide three dif...

Page 15: ... the IP address distributed to you Netmask Input the Netmask distributed to you Gateway Input the Gateway address distributed to you DNS Domain Set DNS domain postfix When the domain which you input can not be parsed phone will automatically add this domain to the end of the domain which you input before and parse it again Primary DNS Input your primary DNS server address Alter DNS Input your stan...

Page 16: ...anguage Set Set the language of phone English is default SVP2000PP Business 5 F Building NO 1 TongXin Industry Zone HengGang LongGang Shenzhen G D China 518115 Fax 86 755 89352612 Email Support stephen tele com Url www stephen tele com information that you manual config can config SIP default SIP1 simply also can browse too Click can config the PPPoE account password and SIP default SIP1 simply al...

Page 17: ...ess MAC Address The current MAC address of the phone Current Gateway The current Gateway IP address Get MAC Time Shows the time of getting MAC address Please select the proper network mode according to the network condition SVP2000P provide three different network settings Static If your ISP server provides you the static IP address please select this mode then finish Static Mode setting If you do...

Page 18: ...ver address Alter DNS Input your standby DNS server address If you uses PPPoE mode you need to make the above setting PPPoE Server It will be provided by ISP Username Input your ADSL account Password Input your ADSL password Notice 1 Click Apply button after finished your setting IP Phone will save the setting automatically and new setting will take effect 2 If you modify the IP address the web wi...

Page 19: ...Netmask You need restart the phone and the DHCP server setting will take effect NAT Select NAT or not Bridge Mode Select Bridge Mode or not If you select Bridge Mode the phone will no longer set IP address for LAN physical port LAN and WAN will join in the same network Click Apply the phone will reboot Notice If you choose the bridge mode the LAN configuration will be disabled 4 3 2 3 Qos Config T...

Page 20: ... different type of VLAN ID Undifferentiated means after using VLAN both VoIP packets and other data packets will use the voice VLAN ID tag differentiated means after using VLAN VoIP signal and voice packets will add voice VLAN ID and other data packets will add data VLAN ID data untagged means after using VLAN only VoIP packets will add voice VLAN ID Other data packets will not use VLAN DiffServ E...

Page 21: ... the VLAN and also can not dial with point to point 4 3 2 4 Service Port You can set the port of telnet HTTP RTP by this page SERVICE PORT Field name explanation HTTP Port set web browse port the default is 80 port if you want to enhance system safety you d better change it into non 80 standard port Example The IP address is 192 168 1 70 and the port value is 8090 the accessing address is http 192...

Page 22: ...P address of the lease table End IP Set the end IP address of the lease table the network device connected to LAN port will get IP address between Start IP and End IP by DHCP Netmask Set the Netmask of the lease table Gateway Set the Gateway of the lease table Lease Time Set the Lease Time of the lease table DNS Set the default DNS server IP of the lease table Click the Add button to submit and ad...

Page 23: ...n you can also manually adjust date and time in this web page SNTP Field name explanation Server Set SNTP Server IP address Time Zone Select the Time zone according to your location Time Out Set the time out the default is 60 seconds 12 Hours Systems Switch the time mechanism between 12 hours and 24 hours Default is 24 hours mode SNTP Select the SNTP and click Apply to make the SNTP Times effectiv...

Page 24: ...SIP Config Set your SIP server in the following interface SVP2000PP Business 5 F Building NO 1 TongXin Industry Zone HengGang LongGang Shenzhen G D China 518115 Fax 86 755 89352612 Email Support stephen tele com Url www stephen tele com You need specify the above all items the following interface Business POE IP Phone User Manual 5 F Building NO 1 TongXin Industry Zone HengGang LongGang Shenzhen G...

Page 25: ...is same with registered server and proxy server IP address Enable Register Start to register or not by selecting it or not Register Expire Time Set expire time of SIP server register default is 60 seconds If the register time of the server requested is longer or shorter than the expire time set the phone will change automatically the time into the time recommended by the server and register again ...

Page 26: ...AY DTMF_RFC2833 DTMF_SIP_INFO Different VoIP Service providers may provide different modes RFC Protocol Edition Select SIP protocol version to adapt for the SIP server which uses the same version as you select For example if the server is CISCO5300 you need to change to RFC2543 else phone may not cancel call normally System uses RFC3261 as default Transport Protocol Set transport protocols TCP or ...

Page 27: ...ail Text Specify the voice mail s name Echo Test Number Set echo test number If IAX2 server supports echo test and echo test number is non numeric system could set an echo test number to replace the echo test text So user can dial the numeric number to test echo voice test This function is provided with server to make endpoint to test whether endpoint could talk through server normally Echo Test T...

Page 28: ...ss STUN Server Port Set your SIP STUN Server Port STUN Effect Time Set STUN Effective Time If NAT server finds that a NAT mapping is idle after time out it will release the mapping and the system need send a STUN packet to keep the mapping effective and alive Local SIP Port Set the SIP port Choose line to set info about SIP There are 3 lines to choose You can switch by Load button Use Stun Enable ...

Page 29: ...also dial number 1 instead of 010 after we make a setting according to this dial rule For example you want to dial 01062213123 but you need dial only 162213123 to realize your long distance call after you make this setting To save the memory and avoid abundant input of user add the follow functions 1 x Match any single digit that is dialed If user makes the above configuration after user dials 11 ...

Page 30: ...want to use this dial rule on SIP2 line you need input 255 255 255 255 or 0 0 0 2 in it SIP3 into 0 0 0 3 Port Set the Signal port the default is 5060 for SIP Alias Set alias This is optional config item If you don t set Alias it will show no alias Note There are four types of aliases 1 add xxx it means that you need dial xxx in front of phone number which will reduce dialing number length 2 all x...

Page 31: ...hone number are deleted according to delete length If you dial 93333 the SIP2 server will receive 3333 This setting will realize speed dial function after you dialing the numeric key 2 the number after all will be sent out When you dial 2 the SIP1 server will receive 33334444 The phone will automatically send out alias number adding your dialed number if your dialed number starts with your set pho...

Page 32: ...011 4 3 4 Phone 4 3 4 1 DSP Config In this page you can configure voice codec input output volume and so on DSP Configuration Field name explanation First Codec The fist preferential DSP codec G 711A u G 722 G 723 G 729 Second Codec The second preferential DSP codec G 711A u G 722 G 723 G 729 Third Codec The third preferential DSP codec G 711A u G 722 G 723 G 729 Forth Codec The forth preferential...

Page 33: ...down the default is 200ms Select Ring Type receiver Volume grade Specify Ring Volume grade 320 20ms is available 5 3kb s or 6 3kb s is available Set up the ring by default Select Signal Standard Select it or not to enable or disable VAD If enable VAD G729 Payload length could not be Hotline Call Transfer Call Waiting 3 Ways Call Black List white list Limit List and so on Call Service explanation S...

Page 34: ... input the prefix of those phone numbers which you forbid the phone to dial out For example if you want to forbid those phones of 001 as prefix to be dialed out you need input 001 in the blank of limit list and then you can not dial out any phone number whose prefix is 001 x and are wildcard x means matching any single digit for example 4xxx expresses any number with prefix 4 which length is 4 wil...

Page 35: ... digit that is dialed Match any arbitrary number of digits including none Tn Indicates an additional time out period before digits are sent of n seconds in length n is mandatory and can have a value of 0 to 9 seconds Tn must be the last 2 characters of a dial plan If Tn is not specified it is assumed to be T0 by default on all dial plans Cause extensions 1000 8999 to be dialed immediately Cause 8 ...

Page 36: ...tele com Url www stephen tele com 36 Phone Book Field name explanation Shows the detail of current phonebook Name Shows the name corresponding to the phone number Number Shows the phone number Ring Type Shows the ring type of the incoming call Click Modify to change the selected information and click the Delete to delete the selected record Notice the maximum capability of the phonebook is 500 ite...

Page 37: ...ww stephen tele com Function Key explanation Set contrast of screen Set luminance of screen To listening record in server we defined the function key F10 After you set it you can pick up free then press to listen record in server or IAX2 in function key type After you set it you pick up handset or hands function key then you can use the corresponding IP line you can set a number for each memory ke...

Page 38: ...te System will use MAC as config file name if config file name keep blank For example 000102030405 Config Encrypt Key Input the Encrypt Key if the configuration file is encrypted Protocol Type Select the Protocol type FTP TFTP or HTTP Update Interval Time Set update interval time unit is hour Update Mode Different update modes 1 Disable means no update 2 Update after reboot means update after rebo...

Page 39: ...ts working environment and parameter Level 6 info the daily debugging info Level 7 debug the lowest debug info Professional debugging info from R D person At present the lowest level of debug information send to Syslog is info debug level only can be displayed on telnet Syslog Configuration Field name explanation Server IP Set Syslog server IP address Server Port Set Syslog server port MGR Log Lev...

Page 40: ...e to save You can also update downloaded update file logo picture ring mmiset file by web Server Set the FTP TFTP server address for download upload The address can be IP address or Domain name with subdirectory Username Set the FTP server Username for download upload Password Set the FTP server password for download upload File name Set the name of update file or config file The default name is t...

Page 41: ...ble shows the current user existed User Name Set account user name User Level Set user level Root user has the right to modify configuration General can only read Password Set the password Confirm Confirm the password Select the account and click the Modify to modify the selected account and click the Delete to delete the selected account General user only can add the user whose level is General 4...

Page 42: ...s to the MMI of the phone to config and manage the phone Field name explanation MMI Filter IP Table list Add or delete the IP address segments that access to the phone Set initial IP address in the Start IP column Set end IP address in the End IP column and click Add to add this IP segment You can also click Delete to delete the selected IP segment MMI Filter Select it or not to enable or disable ...

Page 43: ...s or access other networks set in rules for security Firewall is also called access list is a simple implementation of a Cisco like access list firewall It supports two access lists one for filtering input packets and the other for filtering output packets Each kind of list could be added 10 items We will give you an instance for your reference Field name explanation In access enable Select it to ...

Page 44: ...ping other devices which network ID is 192 168 1 0 it will be normal Click the Delete button to delete the selected rule 4 3 6 3 NAT Config NAT is abbreviated from Net Address Translation it s a protocol responsible for IP address translation In other word it is responsible for transforming IP and port of private network to public also is the IP address mapping which we usually say DMZ config In o...

Page 45: ...tephen tele com Url www stephen tele com 45 NAT Configuration Field name explanation IPSec ALG It is an encryption technology Select it to enable IPSec ALG the default is enable FTP ALG FTP is a service of connection layer which can transform intranet IP into extranet IP when intranet IP is sending out packet Select it to enable FTP ALG the default is enable PPTP ALG Select it enable PPTP ALG the ...

Page 46: ...WAN port IP address and the inside LAN port IP address Outside IP Set the outside Wan port IP address of DMZ Inside IP Set the inside LAN port IP address of DMZ Click the Add button to add new table click the Delete button to delete the selected mapping table Notice 10M 100M adaptive means the network card and other equipment physical consultations speed testing speed under bridge mode near to 100...

Page 47: ...52606 Fax 86 755 89352612 Email Support stephen tele com Url www stephen tele com 47 VPN Configuration Field name explanation VPN IP Shows the current VPN IP address Select UDP Tunnel VPN Tunnel or VPN L2TP You can choose only one for current state After you select it you d better save configuration and reboot your phone Enable VPN Select it or not to enable or disable VPN ...

Page 48: ... input password default 123 when login the menu 5 2 Menu Tree Menu Tree List SVP2000PP Business 5 F Building NO 1 TongXin Industry Zone HengGang LongGang Shenzhen G D China 518115 Fax 86 755 89352612 Email Support stephen tele com Url www stephen tele com Set VPN Server IP Address Set VPN Server Port Set VPN L2TP Server IP address Set User Name access to VPN L2TP Server Password access to VPN L2TP...

Page 49: ...G 168 Compliance in LEC additional acoustic echo cancellation AEC can reach 96ms max filter length in hands free mode Support Voice Gain Setting VAD CNG Support full duplex hands free SIP support SIP domain SIP authentication none basic MD5 DNS name of server Peer to Peer IP call Automatically select calling line if one line can t be connected the phone can automatically switch to other line to ca...

Page 50: ...DNS address Support DHCP client on WAN Support DHCP server on LAN QoS with DiffServ Network tools in telnet server including ping trace route telnet client 6 1 4 Maintenance and management Upgrade firmware through POST mode Web telnet and keypad management Management with different account right LCD and WEB configuration can be modified into requested language and support multi language dynamicall...

Page 51: ...ied or otherwise under any patent or patent rights of Stephen Technologies Co Limited Stephen Technologies Co Limited makes no warranties implied or otherwise in regard to this document and to the products described in this document The information provided by this document is believed to be accurate and reliable to the publication date of this document However Stephen Technologies Co Limited assu...

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