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Cisco SCE 2000 4xGBE Installation and Configuration Guide
OL-7824-07
Chapter 8 Troubleshooting
Troubleshooting Overview
When you start up the system by turning on the power supply switch, the following should occur:
•
You should immediately hear the fans operating.
•
When all LEDs come on to indicate that the system has booted successfully, the initial system
banner should be displayed on the console screen. If it is not displayed, see
to verify that the terminal is set correctly and that it is properly connected to the
console port.
•
If the banner is displayed, but the Status LED is flashing orange, indicating a warning state, check
the user log:
At the prompt, type:
more user log
If any of the following warning messages appear, turn the SCE 2000 platform off and call technical
support.
–
"voltage problem:"
–
"fans problem"
–
"abnormal raise in interior temperature:"
•
If the following warning message appears, delete unneeded files from the disk.
–
“insufficient disk space:”
Troubleshooting the Power Subsystem
to help isolate a problem in the power subsystem. In the normally configured SCE 2000
platform with redundant power supply units, it is unlikely that the device will not start at all. However,
at startup it should be verified that both power supply units are operational, and therefore the following
steps should be followed if one of the Power LEDs on the front panel remains unlit when the SCE 2000
platform is powered up.
Note
If the system powers off due to an environmental shutdown, wait at least one minute before manually
rebooting the system, or it will pause indefinitely.
Table 8-4
Troubleshooting the Power Subsystem
Symptom
Possible Cause
Possible Solution
Power LED on the front panel
and LEDs on the power supply
unit are not lit, or do not remain
lit continuously.
Power cable not fully
seated at system.
Turn the power switch to the off position
and reseat the power cable in the system.
Power cable not fully
seated at source.
Turn the switch to the off position and
reseat the power cable at the power
source.
Power source is faulty.
Turn the switch to the off position,
connect the power cable to another
power source, if available, and turn the
switch back on.
