November 28, 2012 | Cisco Systems | PrecisionHD 4X Camera Connectivity Problems
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the following screen listing idVendor/idProduct information.
If no idVendor/idProduct information is
present, the libUSB program will not be able to transfer the software image via USB.
Connecting to Serial Port of Camera
Connect PC via null modem/serial cable to the camera. Connect the cables as follows:
Camera control RJ45 port --> Camera control DB9 M port --> DB9 F/F Null modem cable --> USB to serial DB9 M -->
PC USB port
Once the cables are connected, open up PuTTY and connect via Serial connection. The COM port number can be
determined by opening up Device Manager and expanding "Ports (COM & LPT)" and checking which COM has been
assigned to your USB to Serial connection. In the below example, the system assigned COM5 - please note that
your COM port number may be different:
