Contents
v
Book Title
78-xxxxx-xx
Rebooting the Solution Engine From a Serial Console
4-3
Determining the Status of Solution Engine System and Services From a Serial Console
4-3
Tracing Routes
4-4
Stopping Solution Engine Services From a Serial Console
4-4
Starting Solution Engine Services From a Serial Console
4-5
Restarting Solution Engine Services From a Serial Console
4-6
Getting Command Help From the Serial Console
4-7
Working with System Data
4-8
Obtaining Support Logs From the Serial Console
4-9
Exporting Logs
4-10
Exporting a List of Groups
4-11
Exporting a List of Users
4-12
Backing Up ACS Data From the Serial Console
4-12
Restoring ACS Data From the Serial Console
4-14
Reconfiguring Solution Engine System Parameters
4-15
Resetting the Solution Engine Administrator Password
4-15
Resetting the Solution Engine CLI Administrator Name
4-16
Setting the GUI Administrator Logon and Password
4-17
Resetting the Solution Engine Database Password
4-18
Reconfiguring the Solution Engine IP Address
4-18
Setting the System Time and Date Manually
4-20
Setting the System Time and Date with NTP
4-20
Setting the System Timeout
4-21
Setting the Solution Engine System Domain
4-22
Setting the Solution Engine System Hostname
4-22
Patch Rollback
4-23
Removing Installed Patches
4-23
Understanding the CSAgent Patch
4-23
Recovery Management
4-24
Recovering from Loss of Administrator Credentials
4-24
Re-imaging the Solution Engine Hard Drive
4-25
C H A P T E R
5
Upgrading and Migrating to Cisco Secure ACS Solution Engine 4.1
5-1
Upgrade Scenarios
5-1
Migration Scenarios
5-2
Upgrade Paths
5-2
Upgrade Procedure
5-4
Performing a Full Upgrade From ACS SE 4.0.1 to ACS SE 4.1
5-4
Performing a Full Upgrade from ACS SE 3.3.3 to ACS SE 4.1
5-8
