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Catalyst 2360 Switch Software Configuration Guide
OL-19808-01
Chapter 28 Troubleshooting
Using On-Board Failure Logging
Extended crashinfo files are kept in this directory on the flash file system:
flash:/crashinfo_ext/.
The filenames are crashinfo_ext_
n
where
n
is a sequence number.
You can configure the switch to not create the extended creashinfo file by using the
no exception
crashinfo
global configuration command.
Using On-Board Failure Logging
You can use the on-board-failure logging (OBFL) feature to collect information about the switch. The
information includes uptime, temperature, and voltage information and helps Cisco technical support
representatives to troubleshoot switch problems. We recommend that you keep OBFL enabled and do
not erase the data stored in the flash memory.
This section has this information:
•
Understanding OBFL, page 28-22
•
•
Displaying OBFL Information, page 28-23
Understanding OBFL
By default, OBFL is enabled. It collects information about the switch and small form-factor pluggable
(SFP) modules. The switch stores this information in the flash memory:
•
CLI commands—Record of the OBFL CLI commands that are entered on a standalone switch or a
switch stack member
•
Environment data—Unique device identifier (UDI) information for a standalone switch or a stack
member and for all the connected FRU devices: the product identification (PID), the version
identification (VID), and the serial number
•
Message—Record of the hardware-related system messages generated by a standalone switch or a
stack member
•
Temperature—Temperature of a standalone switch or a stack member
•
Uptime data—Time when a standalone switch or a stack member starts, the reason the switch
restarts, and the length of time the switch has been running since it last restarted
•
Voltage—System voltages of a standalone switch or a stack member
You should manually set the system clock or configure it by using Network Time Protocol (NTP).
When the switch is running, you can retrieve the OBFL data by using the
show logging onboard
privileged EXEC commands. If the switch fails, contact your Cisco technical support representative to
find out how to retrieve the data.
When an OBFL-enabled switch is restarted, there is a 10-minute delay before logging of new data
begins.