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Overview

of

Cisco

7942/7962

IP

Phone

Line or Speed Dial buttons 

Opens a new line, speed dials the number on the LCD screen or 
ends a call.  The Cisco 7962 model offers six lines or speed dial 
buttons, the 7942 model offers two. 

LCD Display 

Time, date, phone number, caller ID, line/call status, soft key tabs 
and future graphics. 

Foot-stand Adjustment 

Allows users to adjust the angle of the phone base. 

Messages button 

Used to access voicemail. 

Directories button 

Provides access to call history and online phone directories. 

?  button 

Displays help on the LCD screen for a phone button or function.   

Settings button 

Used to set user settings including ring sound and screen contrast. 

Services button 

May be used for future applications. 

Volume button  

Sets the speakerphone, headset or handset volume and controls 
ringer volume when the phone is idle. 

10 

Speaker button 

Used to activate the speakerphone 

11 

Mute button  

Used to mute a call 

12 

Headset button 

Used to switch between a headset in place of the speakerphone or 
handset; feature may be disabled. 

13 

Navigation button 

Used to scroll through LCD options or incoming calls. 

14 

Dial pad 

Keypad for dialing 

15 

Soft Keys 

Key functions are listed at the bottom of the LCD display, above the 
softkey – different soft key functions become available during 
changes in the phone’s state, for example on hook or off hook. 

16 

Handset with indicator light 

The light strip blinks when the phone rings, and is steady to indicate 
a voice message is waiting. 

Summary of Contents for 7942

Page 1: ... Cisco 7942 7962 IP Phone Quick Reference Guide ...

Page 2: ...Hold o Adjust the Handset Volume o Adjust the Ringer Volume o Use Mute o Operate the LCD Screen o Adjust the LCD Contrast o Use Voice Mail o View my Missed Calls o Set Up a Conference Call o Transfer a Call o Forward All Calls o Use Do not Disturb DND o Use Immediate Divert iDivert ...

Page 3: ...luding ring sound and screen contrast 8 Services button May be used for future applications 9 Volume button Sets the speakerphone headset or handset volume and controls ringer volume when the phone is idle 10 Speaker button Used to activate the speakerphone 11 Mute button Used to mute a call 12 Headset button Used to switch between a headset in place of the speakerphone or handset feature may be d...

Page 4: ...e Redial soft key Each user will place a call in a manner in which is comfortable and easy for them There are several ways to make a call the end user will decide which way is best for them Put a Call on Hold Press the Hold softkey The Line button will flash amber To return to the call Press the Resume softkey A call on hold remains active even though you and the other party cannot hear each other...

Page 5: ... Press the or Ͳ Volume button when Mute is in use Press the Save soft key to save your change You can use the mute button to listen to a call To talk on a call you must pick up the handset or use the speaker phone Operate the LCD Screen To control the cursor x Press the soft key to reͲposition the cursor x Press the soft key to delete a character or digit in an entry To select a menu item x Press ...

Page 6: ...anges Use Voice Mail Set up voice mail Press the Messages button on your Cisco IP Phone and enter your PIN 134679 when prompted x Allows you to save a recorded name x Set up a voice greeting x Change your PIN or password Access voice mail Press the Messages buttin or dial 1900 enter your PIN and follow the instructions View my Missed Calls To view your call records x Press the Directories button x...

Page 7: ...ctory and press the Clear soft key x Select a call record and press the More then Delete soft key in your Missed Calls Received Calls and Placed Calls directories A call record contains the time and date of the call and a phone number if available Set Up a Conference Call To turn a two party call into a conference call Step 1 x During a call press the Confrn softkey Doing so automatically activate...

Page 8: ...oming calls to another number Press the CFwdAll softkey You will hear two beeps Enter the number to which you want to forward all of your calls Enter the number exactly as you would if you were placing a call to that number i e dial 9 first if an external call After you enter the number you will hear two beeps The LCD screen displays a message confirming the number to which your calls Note To canc...

Page 9: ...ingle beep heard rather than the usual 4 rings x To enable Do Not Disturb press the DND softkey You will see Do Not Disturb is active appear on your Display x To disable DND press the DND softkey Your phone will ring normal on incoming calls This feature is useful if you are having a meeting in your office and do not want to be interrupted by a ringing phone How do I use iDivert x When you receive...

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