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Using Softkeys  

Softkeys correspond to the actions displayed on the tabs along the 
bottom of your phone display. Softkey functions change depending on 
the status of your phone. For example, options such as hold, transfer, 
and conference will only appear while you are on a call.  If you use a 
mobile phone, you will find the softkeys here similarly intuitive. 

Navigating Menus 

You can choose menu items that appear on the phone display by: 

ƒ

Pressing the 

scroll button

’s up and down arrows to highlight a menu 

item, then pressing 

Select

, or 

ƒ

Pressing the number on the phone’s keypad that corresponds to the 
item number shown on the display.  

Entering Text or Special Characters 

Some menus allow you to enter text or symbols. Pressing a key on the 
keypad brings up a list of characters accessible from that key. Pressing 
the same key repeatedly cycles through those options. For example, 
press 2 once for “a”, twice quickly for “b”. When you press a different key 
or pause, the highlighted character is automatically inserted and the 
cursor advances to allow you to enter the next character. 

Line Button Lights  

A helpful feature of the 7941 and 7961 phones are the illuminated line 
buttons. Different colors appear depending on the status of each line.  

The table below illustrates the possible lighted line buttons states: 

Note: Only the 7941 and 7961 have lighted line buttons. 

 

Button 

Status 

Green, steady

Active call 

Green, flashing

Held call 

Amber, flashing

Incoming call 

Off

Idle 

15 

Barge 

Barge is a feature that allows authorized users to view call information 
for, silently monitor, or join calls in progress on other users’ phones, as 
well as whisper to a party who is on a call in progress. 

ƒ

Select the “Barge” menu option from services 

. A list active calls 

that can be barged from this phone are displayed. 

ƒ

Select the active call you wish to barge by using the scroll button and 

Select

, or the keypad. The call details are displayed. 

ƒ

Select 

Listen

 to listen to the call (participants will not be aware that you 

are listening), or 

Conf 

 to create a conference call giving you moderator 

control (participants using M5 phones will see that the call is now a 
conference). 

While listening to a call, you may: 

ƒ

Press 

Conf

 to create a conference. Both parties will hear a brief tone, 

and both will be able to hear you speak. 

ƒ

Press 

Whisper

 to speak to the party you are barging without the other 

party hearing you. The party you are whispering to will hear a brief tone 
to indicate you are on the call. 

Logout 

Allows you to remove your phone number and configuration from a 
particular phone.  You can do this to prevent someone from using your 
phone in your absence, or to allow another colleague to log in and use it 
with his or her own settings.  When you log out, your phone calls will be 
routed to your Call Forwarding – Out of Service destination, usually your 
voicemail (see “Advanced Call Forwarding”). 

To log out your phone on a 7961 or 7941: 

ƒ

Press 

services

ƒ

Select “Logout”. 

ƒ

Select “Logout This Phone”. 

ƒ

Press 

OK

 to confirm. 

 “Logout My Other Phones” refers to a feature not currently supported. 

Summary of Contents for 7900 Series

Page 1: ... visit http www m5networks com referrals This program applies to new business referrals only New client must remain with M5 for a minimum of 3 months Limitations do apply and M5 reserves the right to change or terminate this program at anytime E911 may not be available through M5 Networks During a power outage During a network outage or other technical problems In case of emergency check for dial ...

Page 2: ...d in 2000 and since inception has been entirely focused on delivering the most reliable Voice as a Service solution in the industry We look forward to continually improving our service to better suit your needs Thank you for entrusting your communication needs to us Sincerely Dan Hoffman WELCOME from Our CEO m 5 P h o n e U s e r G u i d e notes 78027 M5 UserGuideCover2008 indd4 5 4 5 78027 M5 Use...

Page 3: ...Make your phone dial a number Monitor presence in your office Transfer Conference and more Call Forwarding and Screening Set number of rings screen specific callers and create Find Me lists Employee Directory View and act upon entries Personal Phonebook View edit import and act upon entries Company Phonebook View and act upon entries Voicemail Play and manage messages manage remote notification or...

Page 4: ...e Placed Calls option on the directories menu shows outbound call history and allows you to redial your recently placed calls Received Calls The Received Calls option on the directories menu shows inbound call history and allows you to call back your recently received calls Personal Phonebook The Personal Phonebook can be created through the phone see below or through Web Portal see the Web Portal...

Page 5: ...using an on screen menu as well as through the voicemail system To change a password from the User Preferences menu Access the User Preferences menu see above Select Change Password Enter your current password then press Accept Enter your new password then press Accept Re enter your new password then press Accept 5 Element Function Handset light strip Flashes when the phone rings remains lit when ...

Page 6: ...all Amber flashing Incoming call Off Idle 15 Barge Barge is a feature that allows authorized users to view call information for silently monitor or join calls in progress on other users phones as well as whisper to a party who is on a call in progress Select the Barge menu option from services A list active calls that can be barged from this phone are displayed Select the active call you wish to b...

Page 7: ...ps are an optional feature that may not be implemented by your organization 7 Getting Started Adjusting the Phone Angle Push in the foot stand adjustment button on the right side of the phone Adjust the foot stand to the desired angle and release the button Adjusting the Volume Press volume to adjust the loudness When the phone is on hook the ringer volume will be adjusted when off hook the activa...

Page 8: ... envelope information during playback Access options after recording 13 Call Forwarding Turning On Call Forwarding Enables you to forward all incoming calls to another number such as a co worker s extension or your cell phone Ґ Press more Press the Call Forward CallFwd softkey Input the 10 digit number or extension you wish to forward your calls to Press Accept A Ґnote appears at the bottom of the...

Page 9: ...continue even after all moderators hang up Both of these settings can be changed by request 9 Accessing Voicemail Using a Voicemail Access Number Allows you to remotely retrieve voice messages from any of your voice mailboxes This is useful for remotely accessing shared voice mailboxes that can t be dialed directly or for accessing your personal voicemail without ringing your line Dial the access ...

Page 10: ... be answered using Pickup However your administrator may decide to exclude certain phones from accessing this feature or to create multiple Pickup Groups within the office 11 Holding and Resuming Calls During a conversation press Hold To resume the conversation Press the call s line button or press the Resume softkey When a call has been placed on hold your phone will chirp periodically usually se...

Page 11: ... be answered using Pickup However your administrator may decide to exclude certain phones from accessing this feature or to create multiple Pickup Groups within the office 11 Holding and Resuming Calls During a conversation press Hold To resume the conversation Press the call s line button or press the Resume softkey When a call has been placed on hold your phone will chirp periodically usually se...

Page 12: ...continue even after all moderators hang up Both of these settings can be changed by request 9 Accessing Voicemail Using a Voicemail Access Number Allows you to remotely retrieve voice messages from any of your voice mailboxes This is useful for remotely accessing shared voice mailboxes that can t be dialed directly or for accessing your personal voicemail without ringing your line Dial the access ...

Page 13: ... envelope information during playback Access options after recording 13 Call Forwarding Turning On Call Forwarding Enables you to forward all incoming calls to another number such as a co worker s extension or your cell phone Ґ Press more Press the Call Forward CallFwd softkey Input the 10 digit number or extension you wish to forward your calls to Press Accept A Ґnote appears at the bottom of the...

Page 14: ...ps are an optional feature that may not be implemented by your organization 7 Getting Started Adjusting the Phone Angle Push in the foot stand adjustment button on the right side of the phone Adjust the foot stand to the desired angle and release the button Adjusting the Volume Press volume to adjust the loudness When the phone is on hook the ringer volume will be adjusted when off hook the activa...

Page 15: ...all Amber flashing Incoming call Off Idle 15 Barge Barge is a feature that allows authorized users to view call information for silently monitor or join calls in progress on other users phones as well as whisper to a party who is on a call in progress Select the Barge menu option from services A list active calls that can be barged from this phone are displayed Select the active call you wish to b...

Page 16: ...using an on screen menu as well as through the voicemail system To change a password from the User Preferences menu Access the User Preferences menu see above Select Change Password Enter your current password then press Accept Enter your new password then press Accept Re enter your new password then press Accept 5 Element Function Handset light strip Flashes when the phone rings remains lit when ...

Page 17: ...e Placed Calls option on the directories menu shows outbound call history and allows you to redial your recently placed calls Received Calls The Received Calls option on the directories menu shows inbound call history and allows you to call back your recently received calls Personal Phonebook The Personal Phonebook can be created through the phone see below or through Web Portal see the Web Portal...

Page 18: ...Make your phone dial a number Monitor presence in your office Transfer Conference and more Call Forwarding and Screening Set number of rings screen specific callers and create Find Me lists Employee Directory View and act upon entries Personal Phonebook View edit import and act upon entries Company Phonebook View and act upon entries Voicemail Play and manage messages manage remote notification or...

Page 19: ...d in 2000 and since inception has been entirely focused on delivering the most reliable Voice as a Service solution in the industry We look forward to continually improving our service to better suit your needs Thank you for entrusting your communication needs to us Sincerely Dan Hoffman WELCOME from Our CEO m 5 P h o n e U s e r G u i d e notes 78027 M5 UserGuideCover2008 indd4 5 4 5 78027 M5 Use...

Page 20: ... visit http www m5networks com referrals This program applies to new business referrals only New client must remain with M5 for a minimum of 3 months Limitations do apply and M5 reserves the right to change or terminate this program at anytime E911 may not be available through M5 Networks During a power outage During a network outage or other technical problems In case of emergency check for dial ...

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