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Do Not Disturb 

Do not disturb prevents your phone from ringing and sends all calls to 
your “No Answer” condition (typically voicemail). 

ƒ

Press 

DnD

to toggle Do not disturb mode on and off. 

Services  

 

The services button provides access to M5-managed options and 
custom features. 

Accessing Services 

ƒ

Press 

services 

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Select the option you wish to access by navigating the menu.  

Intercom 

Intercom allows users to place a two-way call that is automatically 
answered by the recipient’s phone. 

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To initiate an Intercom call, select the “Intercom” menu option from 

services

. You will hear a dial tone. 

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Dial the extension you wish to intercom. The call is connected; when 
finished, you may end it as you would any other call. 

Intercom will not work if the called party is not using an M5 phone, if they are on 
another call, if Intercom is disabled for that user, or if the phone is out of service.  
In these cases, a caller attempting to place an intercom call will hear a busy 
signal and a see a message indicating the dialed number is unreachable. 

Paging Groups 

Paging groups, if configured, allow users to place one-way calls 
(“pages”) to a small group of phones. 

ƒ

To initiate a page, select the “Paging groups” menu option from 

services

.  

ƒ

Select the group you wish to page by using the scroll button and 

Select

, or the keypad. A page is initiated; when finished, you may end 

it as you would any other call. 

Pages will only be broadcast on phones that are not on a call. 

Paging groups are an optional feature that may not be implemented by your 
organization. 

Getting Started 

Adjusting the Phone Angle 

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Push in the foot-stand adjustment button on the right side of the phone. 

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Adjust the foot-stand to the desired angle and release the button. 

Adjusting the Volume 

ƒ

Press 

volume 

to adjust the loudness. When the phone is on-

hook, the ringer volume will be adjusted; when off-hook, the activated 
current output (handset, headset, or speakerphone) will be adjusted.  A 
horizontal scale will display the volume level.  

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For the handset, headset, or speakerphone, press 

Save

; the ringer 

volume is saved automatically. 

Adjusting the Display Contrast 

ƒ

Press 

settings 

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On a 7941 or 7961, select “User Preferences”. 

ƒ

Select “Contrast”.  

ƒ

Press 

Up

 and 

Down

 or 

volume

 to reach the desired contrast. 

ƒ

Press 

Save

 to approve the changes. 

Adjusting the Default Ring Type 

ƒ

Press 

settings 

ƒ

On a 7941 or 7961, select “User Preferences”. 

ƒ

Select “Rings”, then “Default Ring” to view a list of ring types.  You can 

ƒ

Press 

Play

 to hear the ring type. 

ƒ

Press 

Select

 to choose the option. 

ƒ

Press 

Save

 or 

OK

 to retain the changes. 

Messages 

Setting Up Voicemail Greetings 

ƒ

Your voicemail greetings can be set up either through the messages 
button (described below) or through the User Preferences menu (under  

services 

, see the “Services” section of this guide). 

ƒ

Press 

messages 

ƒ

If you have multiple voice mailboxes, select the voice mailbox you wish 
to configure by using the scroll button and 

Select

, or the keypad. 

ƒ

Enter the default password for the mailbox provided by your 
administrator, then press #. 

ƒ

Press 4 and follow the voice prompts to create the two personalized 
recordings used by the voicemail system: 

Summary of Contents for 7900 Series

Page 1: ... visit http www m5networks com referrals This program applies to new business referrals only New client must remain with M5 for a minimum of 3 months Limitations do apply and M5 reserves the right to change or terminate this program at anytime E911 may not be available through M5 Networks During a power outage During a network outage or other technical problems In case of emergency check for dial ...

Page 2: ...d in 2000 and since inception has been entirely focused on delivering the most reliable Voice as a Service solution in the industry We look forward to continually improving our service to better suit your needs Thank you for entrusting your communication needs to us Sincerely Dan Hoffman WELCOME from Our CEO m 5 P h o n e U s e r G u i d e notes 78027 M5 UserGuideCover2008 indd4 5 4 5 78027 M5 Use...

Page 3: ...Make your phone dial a number Monitor presence in your office Transfer Conference and more Call Forwarding and Screening Set number of rings screen specific callers and create Find Me lists Employee Directory View and act upon entries Personal Phonebook View edit import and act upon entries Company Phonebook View and act upon entries Voicemail Play and manage messages manage remote notification or...

Page 4: ...e Placed Calls option on the directories menu shows outbound call history and allows you to redial your recently placed calls Received Calls The Received Calls option on the directories menu shows inbound call history and allows you to call back your recently received calls Personal Phonebook The Personal Phonebook can be created through the phone see below or through Web Portal see the Web Portal...

Page 5: ...using an on screen menu as well as through the voicemail system To change a password from the User Preferences menu Access the User Preferences menu see above Select Change Password Enter your current password then press Accept Enter your new password then press Accept Re enter your new password then press Accept 5 Element Function Handset light strip Flashes when the phone rings remains lit when ...

Page 6: ...all Amber flashing Incoming call Off Idle 15 Barge Barge is a feature that allows authorized users to view call information for silently monitor or join calls in progress on other users phones as well as whisper to a party who is on a call in progress Select the Barge menu option from services A list active calls that can be barged from this phone are displayed Select the active call you wish to b...

Page 7: ...ps are an optional feature that may not be implemented by your organization 7 Getting Started Adjusting the Phone Angle Push in the foot stand adjustment button on the right side of the phone Adjust the foot stand to the desired angle and release the button Adjusting the Volume Press volume to adjust the loudness When the phone is on hook the ringer volume will be adjusted when off hook the activa...

Page 8: ... envelope information during playback Access options after recording 13 Call Forwarding Turning On Call Forwarding Enables you to forward all incoming calls to another number such as a co worker s extension or your cell phone Ґ Press more Press the Call Forward CallFwd softkey Input the 10 digit number or extension you wish to forward your calls to Press Accept A Ґnote appears at the bottom of the...

Page 9: ...continue even after all moderators hang up Both of these settings can be changed by request 9 Accessing Voicemail Using a Voicemail Access Number Allows you to remotely retrieve voice messages from any of your voice mailboxes This is useful for remotely accessing shared voice mailboxes that can t be dialed directly or for accessing your personal voicemail without ringing your line Dial the access ...

Page 10: ... be answered using Pickup However your administrator may decide to exclude certain phones from accessing this feature or to create multiple Pickup Groups within the office 11 Holding and Resuming Calls During a conversation press Hold To resume the conversation Press the call s line button or press the Resume softkey When a call has been placed on hold your phone will chirp periodically usually se...

Page 11: ... be answered using Pickup However your administrator may decide to exclude certain phones from accessing this feature or to create multiple Pickup Groups within the office 11 Holding and Resuming Calls During a conversation press Hold To resume the conversation Press the call s line button or press the Resume softkey When a call has been placed on hold your phone will chirp periodically usually se...

Page 12: ...continue even after all moderators hang up Both of these settings can be changed by request 9 Accessing Voicemail Using a Voicemail Access Number Allows you to remotely retrieve voice messages from any of your voice mailboxes This is useful for remotely accessing shared voice mailboxes that can t be dialed directly or for accessing your personal voicemail without ringing your line Dial the access ...

Page 13: ... envelope information during playback Access options after recording 13 Call Forwarding Turning On Call Forwarding Enables you to forward all incoming calls to another number such as a co worker s extension or your cell phone Ґ Press more Press the Call Forward CallFwd softkey Input the 10 digit number or extension you wish to forward your calls to Press Accept A Ґnote appears at the bottom of the...

Page 14: ...ps are an optional feature that may not be implemented by your organization 7 Getting Started Adjusting the Phone Angle Push in the foot stand adjustment button on the right side of the phone Adjust the foot stand to the desired angle and release the button Adjusting the Volume Press volume to adjust the loudness When the phone is on hook the ringer volume will be adjusted when off hook the activa...

Page 15: ...all Amber flashing Incoming call Off Idle 15 Barge Barge is a feature that allows authorized users to view call information for silently monitor or join calls in progress on other users phones as well as whisper to a party who is on a call in progress Select the Barge menu option from services A list active calls that can be barged from this phone are displayed Select the active call you wish to b...

Page 16: ...using an on screen menu as well as through the voicemail system To change a password from the User Preferences menu Access the User Preferences menu see above Select Change Password Enter your current password then press Accept Enter your new password then press Accept Re enter your new password then press Accept 5 Element Function Handset light strip Flashes when the phone rings remains lit when ...

Page 17: ...e Placed Calls option on the directories menu shows outbound call history and allows you to redial your recently placed calls Received Calls The Received Calls option on the directories menu shows inbound call history and allows you to call back your recently received calls Personal Phonebook The Personal Phonebook can be created through the phone see below or through Web Portal see the Web Portal...

Page 18: ...Make your phone dial a number Monitor presence in your office Transfer Conference and more Call Forwarding and Screening Set number of rings screen specific callers and create Find Me lists Employee Directory View and act upon entries Personal Phonebook View edit import and act upon entries Company Phonebook View and act upon entries Voicemail Play and manage messages manage remote notification or...

Page 19: ...d in 2000 and since inception has been entirely focused on delivering the most reliable Voice as a Service solution in the industry We look forward to continually improving our service to better suit your needs Thank you for entrusting your communication needs to us Sincerely Dan Hoffman WELCOME from Our CEO m 5 P h o n e U s e r G u i d e notes 78027 M5 UserGuideCover2008 indd4 5 4 5 78027 M5 Use...

Page 20: ... visit http www m5networks com referrals This program applies to new business referrals only New client must remain with M5 for a minimum of 3 months Limitations do apply and M5 reserves the right to change or terminate this program at anytime E911 may not be available through M5 Networks During a power outage During a network outage or other technical problems In case of emergency check for dial ...

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