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Introducing your M5 Phone 

Getting to Know Your Phone 

Your M5 phone provides voice communication over a network. The 
phone functions much like a traditional phone, allowing you to place and 
receive calls. It also supports features such as call forwarding, redialing, 
speed dialing, transferring, conferencing, and accessing voicemail. Your 
IP phone has several key components, illustrated below: 

The 7960 and 7961 have six line buttons;   
the 7940 and 7941 each have two.  

Line buttons

17 

Directories 

Accessing Directories 

ƒ

Press 

directories 

ƒ

Select the directory you wish to access by navigating the menu.  

ƒ

Highlight a listing and press 

Select

 or use the keypad to view details 

ƒ

Press 

Dial

 to dial the number, or press 

EditDial

 if you need to append 

digits or change the number. 

Missed Calls, Placed calls and Received Calls are erased when a phone loses 
power.  See the Advanced Call History for more information. 

Missed Calls 

The “Missed Calls” option on the directories menu shows unanswered 
inbound call history and allows you to call back your recent missed calls.   

Placed Calls 

The “Placed Calls” option on the directories menu shows outbound call 
history and allows you to redial your recently placed calls. 

Received Calls 

The “Received Calls” option on the directories menu shows inbound call 
history and allows you to call back your recently received calls. 

Personal Phonebook   

The Personal Phonebook can be created through the phone (see below) 
or through Web Portal (see the Web Portal section). It functions much 
like a cellular phone’s list of contacts, allowing you to dial people on your 
list and displaying a known caller’s name on screen for inbound calls. 

Managing Your Personal Phonebook  

To add an entry: 

ƒ

Press 

directories 

ƒ

Select “Personal Phonebook”. 

ƒ

Select “Manage Phonebook”. 

ƒ

Select “Add New Entry”. 

ƒ

Enter a name using your keypad 
and press 

Accept

ƒ

Enter the number as you would dial 

Accept

ƒ

Enter an optional note using your 
keypad and press 

Accept

ƒ

Press OK to complete the process. 

To update or remove an entry: 

ƒ

Press 

directories 

ƒ

Select “Personal Phonebook”. 

ƒ

Select “Manage Phonebook”. 

ƒ

Select “Update Entry”. 

ƒ

Select the entry you wish to update 
or remove, and press 

Details

ƒ

Select 

Edit

 to update the entry, 

pressing 

Accept

 after editing the 

Name, Number, and Note as when 
creating a new entry, or press 

Delete

 to remove the entry. 

ƒ

Press 

OK

 to complete the process. 

Summary of Contents for 7900 Series

Page 1: ... visit http www m5networks com referrals This program applies to new business referrals only New client must remain with M5 for a minimum of 3 months Limitations do apply and M5 reserves the right to change or terminate this program at anytime E911 may not be available through M5 Networks During a power outage During a network outage or other technical problems In case of emergency check for dial ...

Page 2: ...d in 2000 and since inception has been entirely focused on delivering the most reliable Voice as a Service solution in the industry We look forward to continually improving our service to better suit your needs Thank you for entrusting your communication needs to us Sincerely Dan Hoffman WELCOME from Our CEO m 5 P h o n e U s e r G u i d e notes 78027 M5 UserGuideCover2008 indd4 5 4 5 78027 M5 Use...

Page 3: ...Make your phone dial a number Monitor presence in your office Transfer Conference and more Call Forwarding and Screening Set number of rings screen specific callers and create Find Me lists Employee Directory View and act upon entries Personal Phonebook View edit import and act upon entries Company Phonebook View and act upon entries Voicemail Play and manage messages manage remote notification or...

Page 4: ...e Placed Calls option on the directories menu shows outbound call history and allows you to redial your recently placed calls Received Calls The Received Calls option on the directories menu shows inbound call history and allows you to call back your recently received calls Personal Phonebook The Personal Phonebook can be created through the phone see below or through Web Portal see the Web Portal...

Page 5: ...using an on screen menu as well as through the voicemail system To change a password from the User Preferences menu Access the User Preferences menu see above Select Change Password Enter your current password then press Accept Enter your new password then press Accept Re enter your new password then press Accept 5 Element Function Handset light strip Flashes when the phone rings remains lit when ...

Page 6: ...all Amber flashing Incoming call Off Idle 15 Barge Barge is a feature that allows authorized users to view call information for silently monitor or join calls in progress on other users phones as well as whisper to a party who is on a call in progress Select the Barge menu option from services A list active calls that can be barged from this phone are displayed Select the active call you wish to b...

Page 7: ...ps are an optional feature that may not be implemented by your organization 7 Getting Started Adjusting the Phone Angle Push in the foot stand adjustment button on the right side of the phone Adjust the foot stand to the desired angle and release the button Adjusting the Volume Press volume to adjust the loudness When the phone is on hook the ringer volume will be adjusted when off hook the activa...

Page 8: ... envelope information during playback Access options after recording 13 Call Forwarding Turning On Call Forwarding Enables you to forward all incoming calls to another number such as a co worker s extension or your cell phone Ґ Press more Press the Call Forward CallFwd softkey Input the 10 digit number or extension you wish to forward your calls to Press Accept A Ґnote appears at the bottom of the...

Page 9: ...continue even after all moderators hang up Both of these settings can be changed by request 9 Accessing Voicemail Using a Voicemail Access Number Allows you to remotely retrieve voice messages from any of your voice mailboxes This is useful for remotely accessing shared voice mailboxes that can t be dialed directly or for accessing your personal voicemail without ringing your line Dial the access ...

Page 10: ... be answered using Pickup However your administrator may decide to exclude certain phones from accessing this feature or to create multiple Pickup Groups within the office 11 Holding and Resuming Calls During a conversation press Hold To resume the conversation Press the call s line button or press the Resume softkey When a call has been placed on hold your phone will chirp periodically usually se...

Page 11: ... be answered using Pickup However your administrator may decide to exclude certain phones from accessing this feature or to create multiple Pickup Groups within the office 11 Holding and Resuming Calls During a conversation press Hold To resume the conversation Press the call s line button or press the Resume softkey When a call has been placed on hold your phone will chirp periodically usually se...

Page 12: ...continue even after all moderators hang up Both of these settings can be changed by request 9 Accessing Voicemail Using a Voicemail Access Number Allows you to remotely retrieve voice messages from any of your voice mailboxes This is useful for remotely accessing shared voice mailboxes that can t be dialed directly or for accessing your personal voicemail without ringing your line Dial the access ...

Page 13: ... envelope information during playback Access options after recording 13 Call Forwarding Turning On Call Forwarding Enables you to forward all incoming calls to another number such as a co worker s extension or your cell phone Ґ Press more Press the Call Forward CallFwd softkey Input the 10 digit number or extension you wish to forward your calls to Press Accept A Ґnote appears at the bottom of the...

Page 14: ...ps are an optional feature that may not be implemented by your organization 7 Getting Started Adjusting the Phone Angle Push in the foot stand adjustment button on the right side of the phone Adjust the foot stand to the desired angle and release the button Adjusting the Volume Press volume to adjust the loudness When the phone is on hook the ringer volume will be adjusted when off hook the activa...

Page 15: ...all Amber flashing Incoming call Off Idle 15 Barge Barge is a feature that allows authorized users to view call information for silently monitor or join calls in progress on other users phones as well as whisper to a party who is on a call in progress Select the Barge menu option from services A list active calls that can be barged from this phone are displayed Select the active call you wish to b...

Page 16: ...using an on screen menu as well as through the voicemail system To change a password from the User Preferences menu Access the User Preferences menu see above Select Change Password Enter your current password then press Accept Enter your new password then press Accept Re enter your new password then press Accept 5 Element Function Handset light strip Flashes when the phone rings remains lit when ...

Page 17: ...e Placed Calls option on the directories menu shows outbound call history and allows you to redial your recently placed calls Received Calls The Received Calls option on the directories menu shows inbound call history and allows you to call back your recently received calls Personal Phonebook The Personal Phonebook can be created through the phone see below or through Web Portal see the Web Portal...

Page 18: ...Make your phone dial a number Monitor presence in your office Transfer Conference and more Call Forwarding and Screening Set number of rings screen specific callers and create Find Me lists Employee Directory View and act upon entries Personal Phonebook View edit import and act upon entries Company Phonebook View and act upon entries Voicemail Play and manage messages manage remote notification or...

Page 19: ...d in 2000 and since inception has been entirely focused on delivering the most reliable Voice as a Service solution in the industry We look forward to continually improving our service to better suit your needs Thank you for entrusting your communication needs to us Sincerely Dan Hoffman WELCOME from Our CEO m 5 P h o n e U s e r G u i d e notes 78027 M5 UserGuideCover2008 indd4 5 4 5 78027 M5 Use...

Page 20: ... visit http www m5networks com referrals This program applies to new business referrals only New client must remain with M5 for a minimum of 3 months Limitations do apply and M5 reserves the right to change or terminate this program at anytime E911 may not be available through M5 Networks During a power outage During a network outage or other technical problems In case of emergency check for dial ...

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