18
Employee Directory
The Employee Directory is a list of names and extensions at your
company. Calls may be placed directly from the Directory.
Company Phonebook
The Company Phonebook is a list of external contacts for your company,
maintained by your administrator. Calls may be placed directly from the
Phonebook.
Advanced Call History
The Advanced Call History provides access to the same Missed,
Received, and Placed call histories, however these are server-based and
maintained by M5. They are retained even if your phone loses power or
you log into a different phone.
The M5 WebPortal
The M5 WebPortal enables you to monitor, manage, and control your
phone service using a web-based graphical user interface. It consists of
two components:
x
the main Web Portal website, which allows you to manage many
elements of your phone’s configuration
x
the M5 Phone Assistant application, which lets you monitor the
status of other phones in your organization, place calls from your
phone using your computer.
Accessing the M5 WebPortal
Enter the URL:
http://user.m5net.com/
into your browser.
Select “Control your phone” using the drop-down menu.
Enter your 10-digit phone number and password.
Services Available through the WebPortal
Phone Assistant
– Use your computer to:
Make your phone dial a number
Monitor presence in your office
Transfer, Conference and more
Call Forwarding and Screening –
Set number of rings, screen
specific callers, and create Find Me lists.
Employee Directory –
View and act upon entries.
Personal Phonebook
– View, edit, import, and act upon entries.
Company Phonebook –
View and act upon entries.
Voicemail
– Play and manage messages, manage remote notification
or email forwarding.
Call Logs
– View and act on your call history.
3
Contents
INTRODUCING YOUR M5 PHONE ......................................................... 4
Getting to Know Your Phone ................................................................ 4
Using Softkeys ......................................................................................6
Navigating Menus ................................................................................. 6
Entering Text or Special Characters..................................................... 6
Line Button Lights .................................................................................6
GETTING STARTED ................................................................................ 7
Adjusting the Phone Angle ................................................................... 7
Adjusting the Volume............................................................................7
Adjusting the Display Contrast..............................................................7
Adjusting the Default Ring Type ...........................................................7
MESSAGES .............................................................................................. 7
Setting Up Voicemail Greetings............................................................7
Accessing Personal Voicemail..............................................................8
Managing Voicemail Passwords........................................................... 9
CALLING FEATURES.............................................................................. 9
Placing Calls ......................................................................................... 9
Answering Calls ..................................................................................10
Holding and Resuming Calls ..............................................................11
Parking and Retrieving Calls ..............................................................11
Transferring Calls................................................................................11
Transferring to Voice Mail...................................................................12
Conferencing.......................................................................................12
Call Forwarding...................................................................................13
Mute ....................................................................................................13
Do Not Disturb ....................................................................................14
SERVICES .............................................................................................. 14
Accessing Services.............................................................................14
Intercom ..............................................................................................14
Paging Groups ....................................................................................14
Barge ..................................................................................................15
Logout .................................................................................................15
User Preferences................................................................................16
DIRECTORIES........................................................................................ 17
Missed Calls........................................................................................17
Placed Calls ........................................................................................17
Received Calls ....................................................................................17
Personal Phonebook ..........................................................................17
Employee Directory.............................................................................18
Company Phonebook .........................................................................18
Advanced Call History ........................................................................18
THE M5 WEBPORTAL........................................................................... 18
Accessing the M5 WebPortal..............................................................18
Services Available through the WebPortal .........................................18
