Cisco 521SG - Unified IP Phone VoIP, User Manual, Page: 9 / 18

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2.
Press Resume .
To remove a call from hold on a different line, press the appropriate line. If a single call is holding on this line, the call
automatically resumes. If multiple calls are holding, scroll to the appropriate call and press
Resume .
Mute a Call
With Mute enabled, you can hear other parties on a call and they cannot hear you. You can use Mute in conjunction with the
handset, headset, or a speakerphone.
Press to toggle Mute on, red light will light when active.
Press to toggle Mute off.
Manage Call Waiting
If you are on a call when a second call comes in, you hear a call-waiting tone or see a flashing indicator light on the handset
rest, depending on the configuration of your phone.
To answer the new call on the same line:
1. Use the Navigation button to select the call.
2. Press Answer to answer the call. The call on the other line is automatically put on hold.
To return to the original call:
1.
Use the Navigation button to reselect the call.
2. Press Resume to reconnect to the call.
For calls on a separate line:
•
Press the Line button for the incoming call. The call on the other line is automatically put on hold.
To return to the original call:
• Press the Line button associated with the original call.
Retrieve Voice Messages
To retrieve voice messages:
1. Select an available line by lifting the handset, pressing the speakerphone button, or pressing a line button. Listen for the
dial tone.
2.
Press the Messages button, and follow the voice instructions.
Note Cisco Unity Express is the default voice message service that your phone systems use. For more information on voice
mail, go to
cisco.com and search for the Cisco Unity Express User Guid e .
Adjust the Volume for the Current Call
To adjust the handset, speakerphone, or headset volume for the current call:
1.
During a call, press the Up or Down Volume button.
2.
Press Save to apply the new volume level to future calls.
Adjust the Ring Volume
•
Press the Up or Down Volume button while the handset is in its cradle.
Select the Ring Type
To change the ringer sound:
1.
Press the Setup button and select Settings .