Cisco 521SG - Unified IP Phone VoIP, User Manual

Page: 11 / 18

11
Call-Blocking (Toll Bar) Override
Call blocking prevents unauthorized use of phones. It is implemented by matching a pattern of specified digits during a specified
time of day and day of week or date. The call-blocking override feature allows individual phone users to override the call
blocking that was defined.
Note
Contact your system administrator for your personal identification number (PIN).
To place calls when call-blocking is enabled:
1.
Press Login on the Cisco Unified IP phone.
2. Enter the PIN that is associated with the phone.
Transfer a Call
To transfer a selected call to another number:
1. During a call, press Trnsfr . The call is placed on hold.
2. Dial the number to which you want to transfer the call.
3.
Press Trnsfr to complete the transfer or wait for the call to be answered. Speak to the transfer recipient. Then press the
Trnsfr button or hang up the handset.
4. If the transfer fails, press EndCall then press Resume to return to the original call.
Cancel Transfer
1. To cancel your consultative call-transfer attempt:
–
Press EndCall .
2.
To reconnect to the original caller:
–
Press Resume .
Transfer to Voice Mail
To transfer a call to the recipient’s voice mail:
1.
Press TrnsfVM to place the call on hold.
2.
Enter the recipient’s extension number and press TrnsfVM again.
Forward All Calls
To forward all incoming calls to another number:
1.
Press CFwdALL . You hear a confirmation beep.
2. Dial the number to which you want to forward all your calls. Dial the number exactly as if you are placing a call to that
number. Remember to include locally required prefix numbers.
3.
Press the pound key ( # ) or EndCall . The phone display is updated to show that calls are to be forwarded.
Note To forward calls to voice mail, manually enter the voice-mail number, or use the soft key and button sequence of
CFwdALL plus the Messages button, followed by EndCall .
To forward calls to a speed-dial number, use the soft key and button sequence of CFwdALL plus a speed-dial button,
followed by EndCall.
To cancel call forwarding:
• Press CFwdALL .