Cisco 521SG - Unified IP Phone VoIP, User Manual

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Press the line button for your extension, and then dial.
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Press the Speaker button, and then dial.
• Press the New Call soft key, and then dial.
• If you are using a headset, press the Headset button, and then dial. Or, if is lit, press New Call and enter a number.
•
Dial the number, and then press the Headset button.
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If you have selected a number from a directory, press the Dial soft key.
• Press Redial to dial the last number, or press the Navigation button (with the phone idle) to see your Placed Calls.
• If you are placing a call while another call is active (using the same line), press the Hold button, and then press New Call
and enter the number.
•
If you are dialing from the Setup , choose Call History and select Missed Calls, Received Call s, or Placed Calls .
• If you are dialing on-hook, without a dial tone (predial), enter a number, then, lift the handset to go off-hook and press
Dial , , or .
Note Use the backspace (<<) soft key to erase digits that you enter incorrectly.
Additional Options—Place a Call
To place a call while another call is active (using a different line):
1. Press the line button for a new line. The first call is automatically placed on hold.
2. Enter a number.
Answer a Call
Use one of the following methods to answer a call:
• Press to answer with a headset, if unlit. Or, if is lit, press Answer .
•
Press to answer with the speakerphone or press Answer .
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Press Answer t o switch from a connected call to answer a new call, or, if the call is ringing on a different line, press the line
button.
• Press Answer to answer a call using call waiting.
•
Press DnD to send a call to your voice messaging system.
End a Call
Use one of the following methods to end a call:
•
Hang up the handset or press EndCall .
•
If you are using a headset, press . Or, to keep headset mode active, press EndCall .
• If you are using a speakerphone, press or EndCall .
• Press EndCall to hang up one call, and preserve another call on the same line. If necessary, remove the call from hold first.
Hold and Resume a Call
Engaging the Hold feature typically generates music or a beep to the caller.
To put a call on hold:
1.
Make sure the call you want to put on hold is highlighted.
2.
Press the Hold button.
To remove a call from hold on the current line:
1. Make sure the appropriate call is highlighted.