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Cisco Catalyst Switch Module 3110 and 3012 for IBM BladeCenter System Message Guide

OL-12191-01

Chapter 2 Message and Recovery Procedures

DOT1X Messages

Error Message

DOT1X-4-PROC_START_ERR: Dot1x unable to start.

Explanation

The system failed to start the IEEE 802.1x process.

Recommended Action

Restart the IEEE 802.1x process by entering the

dot1x system-auth-control

global configuration command. If this message recurs, reload the device.

Error Message

DOT1X-4-UNKN_ERR: An unknown operational error occurred.

Explanation

The IEEE 802.1x process cannot operate because of an internal system error.

Recommended Action

Reload the device.

Error Message

DOT1X-5-ERR_CHANNELLING: Dot1x cannot be enabled on Channelling ports.

Explanation

IEEE 802.1x authentication could not be enabled on the EtherChannel port. This

occurred because the switch tried to set IEEE 802.1x port control to

auto

or to f

orce-unauthorized

mode on the channel port, which is not allowed.

Recommended Action

Disable the EtherChannel on the interface and then try to re-enable

IEEE 802.1x authentication.

Error Message

DOT1X-5-ERR_DYNAMIC: Dot1x cannot be enabled on Dynamic ports.

Explanation

IEEE 802.1x authentication could not be enabled on the dynamic-mode port. This

occurred because the switch tried to set IEEE 802.1x port-control to

auto

force-unauthorized

mode on a dynamic mode port, which is not allowed.

Recommended Action

Disable dynamic mode on the interface, and then try IEEE 802.1x

authentication.

Error Message

DOT1X-5-ERR_MULTI_ACCESS: Dot1x can not be enabled on voice vlan

configured ports.

Explanation

IEEE 802.1x authentication could not be enabled on the voice VLAN- configured port.

This occurred because the switch tried to set IEEE 802.1x port control to

auto

force-unauthorized

mode on a voice VLAN- configured port, which is not allowed.

Recommended Action

Disable the voice VLAN on the interface, and then try IEEE 802.1x

authentication.

Error Message

DOT1X-5-ERR_PROTO_TUNNELLING: Dot1x can not be enabled on protocol

tunnelling enabled ports.

Explanation

IEEE 802.1x authentication could not be enabled on the protocol tunneling enabled

port. This condition was caused by trying to set IEEE 802.1x port-control to

auto

force-unauthorized

mode on a protocol tunneling enabled port, which is not allowed.

Recommended Action

Disable protocol tunnelling on the interface, and retry the IEEE 802.1x

operation.

Summary of Contents for 3110

Page 1: ...Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 527 0883 Cisco Catalyst Switch Module 3110 and 3012 for IBM BladeCenter System Message Guide Cisco IOS Release 12 2 40 EX2 April 2008 Text Part Number OL 12191 01 ...

Page 2: ... BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES CCDE CCENT Cisco Eos Cisco Lumin Cisco StadiumVision the Cisco logo DCE and Welcome to the Human Network are trademarks Changing the Way We Work Live Play and Learn is a service mark and Access Registrar Aironet AsyncOS Bringing the Meeting To You Catalyst CCDA CCDP CCIE CCIP CCNA CCNP CCSP CCVP Cisco the Cisco Certified Internetwork Expert logo Cis...

Page 3: ...age Traceback Reports 1 6 Output Interpreter 1 6 Bug Toolkit 1 6 Contacting TAC 1 6 C H A P T E R 2 Message and Recovery Procedures 2 1 ACLMGR Messages 2 3 BACKUP_INTERFACE Messages 2 7 BADTRANSCEIVER Messages 2 7 BSPATCH Messages 2 8 CFGMGR Messages 2 9 CLS_ACC Messages 2 11 DHCP_SNOOPING Messages 2 15 DOT1X Messages 2 18 DOT1X_SWITCH Messages 2 21 DTP Messages 2 24 DWL Messages 2 26 EC Messages ...

Page 4: ... 49 PLATFORM_FBM Messages 2 49 PLATFORM_HCEF Message 2 50 PLATFORM_HPLM Messages 2 50 PLATFORM _IPC Messages 2 51 PLATFORM_IPv6_UCAST Message 2 53 PLATFORM_PBR Messages 2 53 PLATFORM_PM Messages 2 55 PLATFORM_RPC Messages 2 56 PLATFORM_SPAN Messages 2 58 PLATFORM_UCAST Messages 2 58 PLATFORM_VLAN Messages 2 61 PLATFORM_WCCP Messages 2 62 PM Messages 2 62 PORT_SECURITY Messages 2 70 Protocol Tunnel...

Page 5: ...STORM_CONTROL Messages 2 92 SUPERVISOR Messages 2 92 SUPQ Messages 2 93 SW_DAI Messages 2 94 SW_MACAUTH Messages 2 97 SW_MATM 2 97 SWITCH_QOS_TB Messages 2 98 SW_VLAN Messages 2 98 TCAMMGR Messages 2 105 UDLD Messages 2 107 UFAST_MCAST_SW Messages 2 109 VQPCLIENT Messages 2 109 WCCP Messages 2 112 I N D E X ...

Page 6: ...Contents vi Cisco Catalyst Switch Module 3110 and 3012 for IBM BladeCenter System Message Guide OL 12191 01 ...

Page 7: ...the IBM BladeCenter server chassis referred to as the enclosure For information about the supported IBM BladeCenter server chassis see your chassis documentation Purpose This guide describes only the Catalyst Switch Module 3110 and Catalyst Switch Module 3012 specific system messages that you might encounter For a complete list of Cisco IOS system error messages see the Cisco IOS Software System E...

Page 8: ...documents provide complete information about the switch and are available from this Cisco com site http www cisco com en US products ps8741 tsd_products_support_series_home html Note Before installing configuring or upgrading the switch see these documents For initial configuration information see the Using Express Setup chapter in the getting started guide or the Configuring the Switch with the C...

Page 9: ...egabit Ethernet SFP Modules Compatibility Matrix Cisco Small Form Factor Pluggable Modules Compatibility Matrix Compatibility Matrix for 1000BASE T Small Form Factor Pluggable Modules For information about the Network Admission Control NAC features see the Network Admission Control Software Configuration Guide Obtaining Documentation and Submitting a Service Request For information on obtaining do...

Page 10: ...x Cisco Catalyst Switch Module 3110 and 3012 for IBM BladeCenter System Message Guide OL 12191 01 Preface ...

Page 11: ...ges page 1 1 Error Message Traceback Reports page 1 6 How to Read System Messages System log messages can contain up to 80 characters and a percent sign which follows the optional sequence number or time stamp information if configured Messages are displayed in this format By default a switch sends the output from system messages to a logging process In a switch stack stack members append their ho...

Page 12: ... section on page 2 26 ETHCNTR Ethernet Controller ETHCNTR Messages section on page 2 31 EXPRESS_SETUP Express Setup EXPRESS_SETUP Messages section on page 2 32 FRNTEND_CTRLR Front end controller only the Catalyst Switch Module 3110 FRNTEND_CTRLR Messages section on page 2 33 GBIC_SECURITY Gigabit Interface Converter GBIC module and small form factor pluggable SFP module security GBIC_SECURITY Mess...

Page 13: ...rm remote procedure call only the Catalyst Switch Module 3110 PLATFORM_RPC Messages section on page 2 56 PLATFORM_SPAN Platform Switched Port Analyzer PLATFORM_SPAN Messages section on page 2 58 PLATFORM_UCAST Platform unicast routing PLATFORM_UCAST Messages section on page 2 58 PLATFORM_VLAN Platform VLAN PLATFORM_VLAN Messages section on page 2 61 PLATFORM_WCCP Platform WCCP PLATFORM_WCCP Messag...

Page 14: ..._MACAUTH Messages section on page 2 97 SW_QOS_TB QoS trusted boundary SWITCH_QOS_TB Messages section on page 2 98 SW_VLAN VLAN manager SW_VLAN Messages section on page 2 98 TCAMMGR Ternary content addressable memory manager TCAMMGR Messages section on page 2 105 UDLD UniDirectional Link Detection UDLD Messages section on page 2 107 UFAST_MCAST_SW UplinkFast packet transmission UFAST_MCAST_SW Messa...

Page 15: ... CONFIG_I Configured from console by vty2 10 34 195 36 18 47 02 SYS 5 CONFIG_I Configured from console by vty2 10 34 195 36 Mar 1 18 48 50 483 UTC SYS 5 CONFIG_I Configured from console by vty2 10 34 195 36 This example shows a partial switch system message for a stack master and a stack member switch hostname Switch 2 in a switch stack 00 00 46 LINK 3 UPDOWN Interface Port channel1 changed state ...

Page 16: ...These online tools also provide more information about system error messages Output Interpreter The Output Interpreter provides additional information and suggested fixes based on the output of many CLI commands such as the the show tech support privileged EXEC command You can access the Output Interpreter at this URL https www cisco com cgi bin Support OutputInterpreter home pl Bug Toolkit The Bu...

Page 17: ...ACE Messages page 2 7 BADTRANSCEIVER Messages page 2 7 BSPATCH Messages page 2 8 CFGMGR Messages page 2 9 only the Catalyst Switch Module 3110 CLS_ACC Messages page 2 11 DHCP_SNOOPING Messages page 2 15 DOT1X Messages page 2 18 DOT1X_SWITCH Messages page 2 21 DTP Messages page 2 24 DWL Messages page 2 26 EC Messages page 2 26 ETHCNTR Messages page 2 31 EXPRESS_SETUP Messages page 2 32 FRNTEND_CTRL...

Page 18: ... 55 PLATFORM_RPC Messages page 2 56 only the Catalyst Switch Module 3110 PLATFORM_SPAN Messages page 2 58 PLATFORM_UCAST Messages page 2 58 PLATFORM_VLAN Messages page 2 61 PLATFORM_WCCP Messages page 2 62 PM Messages page 2 62 PORT_SECURITY Messages page 2 70 Protocol Tunneling Messages page 2 72 QOSMGR Messages page 2 72 RMON Messages page 2 77 SDM Messages page 2 78 only the Catalyst Switch Mod...

Page 19: ...er could not save per VLAN information needed for its correct operation Some per interface features such as access groups or VLAN maps will not be configured correctly dec is the VLAN ID Recommended Action Use a less complicated configuration that requires less memory Error Message ACLMGR 2 NOVMR Cannot create VMR data structures for access list chars Explanation The ACL manager was unable to allo...

Page 20: ...he Error Message Traceback Reports section on page 1 6 Error Message ACLMGR 3 INSERTFAIL Insert of access map chars dec into chars label dec failed Explanation The system ran out of CPU memory when trying to merge sections of an access map The first chars is the map name and the second chars is the direction incoming or outgoing in which the map was applied The first dec is the entry number and th...

Page 21: ...g error code the second dec is the label number and the third chars is either input or output Recommended Action Specify a smaller and less complicated configuration Error Message ACLMGR 3 NOLABEL Cannot allocate chars label for interface chars Explanation The ACL manager could not allocate a label for the features on this interface This means that the hardware cannot be programmed to implement th...

Page 22: ... ACL number Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assistance contact IBM technical support and provide the representative with the gathered information For more information about the online t...

Page 23: ...e is chars Explanation The switch is preempting the current forwarding interface in the backup interface pair The first chars is the number of the current forwarding interface The second and third chars are the names of the interfaces in the backup pair and the fourth chars is the pre preemption mode Recommended Action No action is required Error Message BACKUP_INTERFACE 5 VLB_NON_TRUNK Warning Fl...

Page 24: ...fully chars is the SDRAM refresh timer register setting Recommended Action If this message recurs copy it exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assistance contact IBM technical support and provide the representative with the ga...

Page 25: ...Explanation The system is unsuccessfully attempting to distribute the startup configuration file to the stack member switches hex is the bit representation of the switch number Recommended Action Find out more about the error by using the show tech support privileged EXEC command and by copying the error message exactly as it appears on the console or system log and entering it in the Output Inter...

Page 26: ...ded Action No action is required Error Message CFGMGR 6 APPLYING_RUNNING_CFG as new master Note This message applies only to the Catalyst Switch Module 3110 Explanation A new stack master is applying the backed up running configuration Recommended Action No action is required Error Message CFGMGR 6 SPURIOUS_MEMBER_ADD CFG MGR Recvd Spurious New Member Notification int Note This message applies onl...

Page 27: ...Action Remove some configuration commands CLS_ACC Messages This section contains the Express Setup messages that appear when you use the Ethernet management port to connect to the PC In these messages Express Setup is referred to as consoleless access Error Message CLS_ACC 2 CONFIG_NV_DATA Express setup parameter committed Default port role will be applied Explanation After the Express Setup setti...

Page 28: ... access mode and cannot go into that mode chars is the mode Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Enter the show tech support user EXEC command to gather data that might help identify the nature of the error Use the Bug Toolkit to look for similar reported problems If y...

Page 29: ...act IBM technical support and provide the representative with the gathered information For more information about the online tools and about contacting IBM see the Error Message Traceback Reports section on page 1 6 Error Message CLS_ACC 3 UNABLE_TO_RESET_CONFIG chars Explanation The switch cannot reset the configuration Recommended Action Copy the message exactly as it appears on the console or i...

Page 30: ...s not ready to go into the consoleless access mode Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Enter the show tech support user EXEC command to gather data that might help identify the nature of the error Use the Bug Toolkit to look for similar reported problems If you still ...

Page 31: ...ed or its original configuration has been restored chars is the name of the configuration file Recommended Action No action is required DHCP_SNOOPING Messages This section contains the DHCP snooping messages Error Message DHCP_SNOOPING 3 DHCP_SNOOPING_INTERNAL_ERROR DHCP Snooping internal error chars Explanation A software sanity check failed in the DHCP snooping process chars is the error Recomme...

Page 32: ...Message DHCP_SNOOPING 4 DHCP_SNOOPING_PVLAN_WARNING DHCP Snooping configuration may not take effect on secondary vlan dec chars Explanation If the private VLAN feature is configured the DHCP snooping configuration on the primary VLAN automatically propagates to all the secondary VLANs dec is the VLAN ID of the secondary VLAN and chars is the warning Recommended Action No action is required Error M...

Page 33: ...e than the DHCP snooping can process These DHCP packets are dropped to prevent a denial of service attack chars is the warning Recommended Action No action is required Error Message DHCP_SNOOPING 4 STANDBY_AGENT_OPERATION_FAILED DHCP snooping binding transfer failed on the Standby Supervisor chars Explanation The DHCP snooping binding transfer process failed on a standby supervisor engine chars is...

Page 34: ...d Action No action is required Error Message DHCP_SNOOPING 6 PARSE_FAILURE Parsing failed for dec bindings Explanation The specified number of bindings were ignored when the switch read the database file because the database read operation failed dec is the number of bindings Recommended Action No action is required Error Message DHCP_SNOOPING 6 VLAN_NOT_SUPPORTED Vlan not supported dec bindings i...

Page 35: ...R_DYNAMIC Dot1x cannot be enabled on Dynamic ports Explanation IEEE 802 1x authentication could not be enabled on the dynamic mode port This occurred because the switch tried to set IEEE 802 1x port control to auto or force unauthorized mode on a dynamic mode port which is not allowed Recommended Action Disable dynamic mode on the interface and then try IEEE 802 1x authentication Error Message DOT...

Page 36: ... RSPAN VLAN which is not allowed Recommended Action Disable RSPAN on the VLAN and retry the IEEE 802 1x operation Error Message DOT1X 5 ERR_SPANDST Dot1x can not be enabled on chars It is configured as a SPAN Dest port Explanation IEEE 802 1x and SPAN destination ports are mutually exclusive chars is the port Recommended Action Disable the SPAN destination port configuration and then reconfigure I...

Page 37: ...ress enet on chars Explanation The client MAC address could not be added to the MAC address table because the hardware memory is full or the address is a secure address on another port enet is the supplicant MAC address and chars is the interface This message might appear if the IEEE 802 1x feature is enabled Recommended Action If the hardware memory is full remove some of the dynamic MAC addresse...

Page 38: ...o non PVLAN host 802 1x port chars Explanation An attempt was made to assign a secondary VLAN to a port that is not a private VLAN host port which is not allowed dec is the VLAN and chars is the port Recommended Action Change the mode of the port so that it is configured as a private VLAN host port or use a different VLAN that is not configured as a secondary VLAN Error Message DOT1X_SWITCH 5 ERR_...

Page 39: ...mended Action Update the configuration to not use this VLAN Error Message DOT1X_SWITCH 5 ERR_VLAN_INVALID Attempt to assign invalid VLAN dec to 802 1x port chars Explanation An attempt was made to assign an invalid VLAN to an IEEE 802 1x port The VLAN specified is out of range and cannot be assigned to this port dec is the VLAN and chars is the port Recommended Action Update the configuration to u...

Page 40: ...R_VLAN_ROUTED_PORT Attempt to assign VLAN dec to routed 802 1x port chars Explanation An attempt was made to assign a VLAN to a routed IEEE 802 1x port which is not allowed dec is the VLAN and chars is the port Recommended Action Change the mode of the port so that it is no longer a routed port or change the configuration so that no VLAN is assigned Error Message DOT1X_SWITCH 5 ERR_VLAN_RSPAN Atte...

Page 41: ...ains Trunking can be configured only when the ports belong to the same VTP domain chars is the port number Recommended Action Ensure that the ports in the trunk negotiation belong to the same VTP domain Error Message DTP 5 ILGLCFG Illegal config on isl on dot1q on chars Explanation One end of the trunk link is configured as on with ISL encapsulation and the other end is configured as on with IEEE ...

Page 42: ...tion contains the EtherChannel Link Aggregation Control Protocol LACP and Port Aggregation Protocol PAgP messages Error Message EC 4 NOMEM Not enough memory available for chars Explanation Either the LACP or the PAgP EtherChannel could not get the memory it needed to initialize the required data structures chars is the data structure name Recommended Action Copy the message exactly as it appears o...

Page 43: ...dle EtherChannel change the interface attributes to match the EtherChannel attributes The first chars is the interface to be bundled the second chars is the physical interface a switch port or a routed port that is already in the bundle and the third chars is the reason for the incompatibility Recommended Action Change the interface attributes to match the EtherChannel attributes Error Message EC ...

Page 44: ...the specified mode chars is the interface and dec is the channel group Recommended Action Change the channel group or the mode for the interface Error Message EC 5 ERRPROT2 Command rejected the interface chars is already part of a channel with a different type of protocol enabled Explanation The interface cannot be selected for the specified protocol because it is already part of a channel with a ...

Page 45: ...bled Explanation The EtherChannel mode cannot be set because LACP is not included in the software image Recommended Action Install a software image that includes LACP and set the EC mode to on Error Message EC 5 NOPAGP Invalid EC mode PAgP not enabled Explanation PAgP is not included in the Cisco IOS image and the EtherChannel mode cannot be set to desirable or auto Recommended Action Obtain an im...

Page 46: ...up has been administratively shut down The interface has an EtherChannel configuration but no information is available yet about its port channel chars is the interface and dec is the module Recommended Action No action is required Wait until the module is online to find out the port channel setting of the EtherChannel Error Message EC 5 UNBUNDLE Interface chars left the port channel chars Explana...

Page 47: ...rect cable and bring the port up by entering the no shutdown interface configuration command We do not recommend using the no keepalive interface command to disable keepalives The cause of this network loop must be found and corrected Although disabling keepalives prevents the port from being error disabled it does not resolve the cause of the problem and can affect network stability See CSCea4638...

Page 48: ...M technical support and provide the representative with the gathered information For more information about the online tools and about contacting IBM see the Error Message Traceback Reports section on page 1 6 Error Message EXPRESS_SETUP 6 CONFIG_IS_RESET chars Explanation The configuration is reset chars is a text message that clarifies the reset event such as The configuration is reset and the s...

Page 49: ...he switch software Recommended Action Reset the switch If the problem is not resolved contact your Cisco technical support representative because there might be a problem with the switch Error Message FRNTEND_CTRLR 2 SUB_INACTIVE The front end controller dec is inactive Note This message applies only to the Catalyst Switch Module 3110 Explanation The front end controller that controls the LEDs and...

Page 50: ...sage applies only to the Catalyst Switch Module 3110X Explanation The GBIC in the specified port has invalid EEPROM data chars is the port in which the GBIC is inserted Recommended Action Remove the GBIC from the port Error Message GBIC_SECURITY 4 EEPROM_READ_ERR Error in reading GBIC serial ID in chars Note This message applies only to the Catalyst Switch Module 3110X Explanation An error occurre...

Page 51: ... Interpreter tool Use the Bug Toolkit to look for similar reported problems For more information about these online tools and about contacting IBM see the Error Message Traceback Reports section on page 1 6 Error Message GBIC_SECURITY 6 SFP_INSERTED Transceiver SFP chars module inserted in chars Note This message applies only to the Catalyst Switch Module 3110X Explanation The online insertion and...

Page 52: ...u might need to upgrade your software Otherwise verify that the SFP module was obtained from Cisco or from a supported vendor Error Message GBIC_SECURITY_CRYPT 4 UNRECOGNIZED_VENDOR GBIC in port chars manufactured by an unrecognized vendor Note This message applies only to the Catalyst Switch Module 3110X Explanation The small form factor pluggable SFP module was identified as a Cisco SFP module b...

Page 53: ... Explanation The SFP module was identified as a Cisco GBIC or SFP module but its vendor ID and serial number match that of another interface on the system The first dec dec is the interface of the duplicate GBIC or SPF module and the second dec dec is the interface of the existing module Recommended Action Cisco GBIC or SFP modules are assigned unique serial numbers Verify that the module was obta...

Page 54: ...he Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assistance open a case with the TAC or contact your Cisco technical support representative and provide the representative with the gathered information For more information about these online tools and about contacting Cisco see the Error Message Traceback Reports section on page 1 6 Error Message ...

Page 55: ...TNUM_ERROR port number dec is invalid Explanation The port number used is invalid out of range Each interface in a given port ASIC is identified by an index value dec is the port number Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar report...

Page 56: ... on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assistance contact IBM technical support and provide the representative with the gathered information For more information about the online tools and about contacting IBM see the Error Message Traceback Reports...

Page 57: ...o send RPC message req dec chars Note This message applies only to the Catalyst Switch Module 3110 Explanation There is a local resource error or that too many outgoing messages are queued for the message class dec is the RPC request number and chars is an optional comment Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve ...

Page 58: ... Action Ensure that PIM is disabled on the SVI Error Message IGMP_QUERIER 4 SNOOPING_DISABLED The IGMP querier is operationally disabled in VLAN dec because IGMP snooping has been disabled in this VLAN Explanation IGMP snooping is disabled on this VLAN Do not enable the IGMP querier when IGMP snooping is disabled dec is the VLAN IDs Recommended Action Confirm that IGMP snooping is enabled both glo...

Page 59: ... systems and if so advises you how to copy it Otherwise the system informs you that the software on the switch stack needs to be updated bits hex is the bit representation of the switch number Recommended Action No action is required Error Message IMAGEMGR 6 AUTO_ADVISE_SW chars Note This message applies only to the Catalyst Switch Module 3110 Explanation A line of output from the auto advise soft...

Page 60: ...pts to download software from a previously configured location and to install it to make the systems compatible bits hex is the bit representation of the switch number Recommended Action No action is required Error Message IMAGEMGR 6 AUTO_DOWNLOAD_SW chars Note This message applies only to the Catalyst Switch Module 3110 Explanation A line of output from the auto download software process appears ...

Page 61: ...co device contact your IBM technical support representative Error Message PHY 4 CHECK_SUM_FAILED SFP EEPROM data check sum failed for SFP interface chars Explanation The SFP module was identified as a Cisco SFP module but the system cannot read the vendor data information to verify whether it is correct chars is the interface in which the SFP module is installed Recommended Action Remove and then ...

Page 62: ... unsupported SFP module and get a supported SFP module Error Message PHY 4 UNSUPPORTED_SFP_CARRIER Unsupported SFP carrier module found in chars Explanation The small form factor pluggable SFP carrier module was identified as an unsupported non Cisco SFP carrier module chars is the unsupported module Recommended Action Copy the message exactly as it appears on the console or in the system log Rese...

Page 63: ...ode and the second chars is the IGMP snooping mode Recommended Action No action is required PLATFORM Messages This section contains low level platform specific messages Error Message PLATFORM 1 CRASHED chars Explanation The system is attempting to display the failure message from the previous failure chars is the description of the error message Recommended Action Copy the message exactly as it ap...

Page 64: ...y to the Catalyst Switch Module 3110 Explanation The stack master has received a set password recovery HRPC message These messages should be received on stack member switches only dec is the switch Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for si...

Page 65: ...he fan Error Message PLATFORM_ENV 1 FRU_PS_ACCESS chars Explanation The switch failed to access the power supply due to a communication problem chars is the error message Recommended Action This problem could be transient If the problem persists replace the power supply Error Message PLATFORM_ENV 1 TEMP Abnormal temperature detected Explanation An abnormal temperature is detected Recommended Actio...

Page 66: ... Message PLATFORM_HCEF 3 ADJ chars Note This message applies only to the Catalyst Switch Module 3110 Explanation This message appears when an unsupported feature is configured on a switch running Cisco IOS Release 12 2 25 SE chars is the error message Recommended Action Determine if a generic routing encapsulation GRE tunnel or the ip cef accounting global configuration command are configured Only...

Page 67: ...as been an IPC failure chars describes the error message Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assistance contact IBM technical support and provide the representative with the gathered inform...

Page 68: ...e has been an IPC failure on a stack member switch chars describes the error message Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assistance contact IBM technical support and provide the representat...

Page 69: ...LATFORM_PBR 2 NO_RMAP Cannot create PBR data structures for route map chars Explanation The PBR manager could not allocate the internal data structures for this route map A likely cause is lack of available memory chars is the route map Recommended Action Simplify the configuration so that it requires less memory Error Message PLATFORM_PBR 3 INSTALL_FAIL Policy route map chars not installed in har...

Page 70: ...supported in hardware so the packets are forwarded to the CPU for processing The route map actions that invoke this forwarding are set interface set ip default next hop set default interface or set ip df dec is the action number and chars is the route map Recommended Action Use the set ip next hop ip address route map configuration command to reconfigure the route map action to route the packet to...

Page 71: ...ill in use Explanation An internal VLAN ID allocated for an interface is still in use dec is the VLAN ID and chars is the interface Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assistance contact IB...

Page 72: ...s the number of the missing message class Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assistance contact IBM technical support and provide the representative with the gathered information For more ...

Page 73: ...lyst Switch Module 3110 Explanation The platform received an unexpected response The first dec is RPC request class the second dec is the RPC request number the third dec is the destination switch number the fourth dec is the returned error number and chars is an optional comment Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to r...

Page 74: ...SPAN Messages This section contains the Switched Port Analyzer SPAN messages Error Message PLATFORM_SPAN 3 PACKET_DROP Decreases egress SPAN rate Explanation Egress SPAN rates are falling because SPAN is enabled with multicast routing or fallback bridging Recommended Action Find out more about the error by using the show tech support privileged EXEC command and by copying the error message exactly...

Page 75: ...nd provide the representative with the gathered information For more information about the online tools and about contacting IBM see the Error Message Traceback Reports section on page 1 6 Error Message PLATFORM_UCAST 3 DYNAMIC chars Explanation The dynamic address tracking mechanism for unicast routing encountered an error chars describes the error Recommended Action Copy the message exactly as i...

Page 76: ... problems If you still require assistance contact IBM technical support and provide the representative with the gathered information For more information about the online tools and about contacting IBM see the Error Message Traceback Reports section on page 1 6 Error Message PLATFORM_UCAST 3 RPC chars Explanation The RPC module for unicast routing encountered an error chars describes the error Rec...

Page 77: ... VLAN is not correctly associated with a mapped vlan id MVID The first dec is the VLAN ID and the second dec is the MVID Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assistance contact IBM technical...

Page 78: ... message applies only to the Catalyst Switch Module 3110 Explanation To support this feature you need to enable the Switch Database Management SDM routing template Recommended Action Modify the SDM template to enable the routing template Use the sdm prefer routing global configuration command and then reload the switch by using the reload privileged EXEC command PM Messages This section contains t...

Page 79: ...t and provide the representative with the gathered information For more information about the online tools and about contacting IBM see the Error Message Traceback Reports section on page 1 6 Error Message PM 3 INTERNALERROR Port Manager Internal Software Error chars chars dec chars Explanation An internal software error occurred in the port manager The parameters identify the problem for technica...

Page 80: ...nce contact IBM technical support and provide the representative with the gathered information For more information about the online tools and about contacting IBM see the Error Message Traceback Reports section on page 1 6 Error Message PM 4 BAD_CARD_SLOT an invalid card slot dec was detected Explanation The port manager detected an invalid request dec is the slot number Recommended Action Copy t...

Page 81: ...istance contact IBM technical support and provide the representative with the gathered information For more information about the online tools and about contacting IBM see the Error Message Traceback Reports section on page 1 6 Error Message PM 4 BAD_PORT_NUMBER an invalid port number dec was detected Explanation The port manager detected an invalid request dec is the port number Recommended Actio...

Page 82: ...ction Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Enter the show tech support user EXEC command to gather data that might help identify the nature of the error Use the Bug Toolkit to look for similar reported problems If you still require assistance contact IBM technical support and provide the...

Page 83: ...irtual port after taking it down to the error disabled state The first chars is the error the second chars is the virtual port and dec is the VLAN ID Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assist...

Page 84: ...t be enabled chars is the interface name Recommended Action Remove the extended range VLAN by using the no vlan vlan id global configuration command to free up resources Error Message PM 4 INT_VLAN_NOTAVAIL Failed to allocate internal VLAN in Port Manager Explanation The port manager failed to find any available internal VLAN Recommended Action Delete some extended range VLANs created by users or ...

Page 85: ...error Use the Bug Toolkit to look for similar reported problems If you still require assistance contact IBM technical support and provide the representative with the gathered information For more information about the online tools and about contacting IBM see the Error Message Traceback Reports section on page 1 6 Error Message PM 4 PORT_BOUNCED Port chars was bounced by chars Explanation During a...

Page 86: ...tem log Research and attempt to resolve the error by using the Output Interpreter Enter the show tech support user EXEC command to gather data that might help identify the nature of the error Use the Bug Toolkit to look for similar reported problems If you still require assistance contact IBM technical support and provide the representative with the gathered information For more information about ...

Page 87: ...s count reached Some secure addresses configured on port chars removed Explanation Some configured and sticky MAC addresses on the specified port were removed from the configuration The number of secure addresses that the system supports was exceeded This condition occurs only during hot swapping or port mode changes for example when the port is converted from a Layer 3 to a Layer 2 port chars is ...

Page 88: ...on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Enter the show running config user EXEC command to gather data that might help identify the nature of the error Use the Bug Toolkit to look for similar reported problems If you still require assistance contact IBM technical support and provide the representative with the gathered informati...

Page 89: ...ide the representative with the gathered information For more information about the online tools and about contacting IBM see the Error Message Traceback Reports section on page 1 6 Error Message QOSMGR 3 NO_VMR_QOSLABEL qm_generate_vmrs have no qos label Explanation An internal software error has occurred Recommended Action Copy the message exactly as it appears on the console or in the system lo...

Page 90: ...ls and about contacting IBM see the Error Message Traceback Reports section on page 1 6 Error Message QOSMGR 3 QUEUE_PTR_ERROR queue pointers out of order hex hex hex hex Explanation An internal software error has occurred hex hex hex hex are the software computed queue pointer values The parameters provide error details for technical support Recommended Action Copy the message exactly as it appea...

Page 91: ...he show running config user EXEC command to gather data that might help identify the nature of the error Use the Bug Toolkit to look for similar reported problems If you still require assistance contact IBM technical support and provide the representative with the gathered information For more information about the online tools and about contacting IBM see the Error Message Traceback Reports secti...

Page 92: ...on of the hardware You configured more QoS ACL entries than the number specified in the Switch Database Management SDM template chars is the policy map name Recommended Action Reconfigure the class map or the policy map and reduce the number of QoS ACLs Error Message QOSMGR 4 MATCH_NOT_SUPPORTED Match type is not supported in classmap chars Explanation An unsupported match type was entered Only th...

Page 93: ...configured more policers in a policy map by using the police or police aggregate policy map class configuration command than supported chars is the policy map name Recommended Action Reconfigure the class map or the policy map and reduce the number of policers RMON Messages This section contains the remote network monitoring RMON messages Error Message RMON 5 FALLINGTRAP Falling trap is generated ...

Page 94: ...Messages This section contains the Switched Port Analyzer SPAN messages Error Message SPAN 3 MEM_UNAVAIL Memory was not available to perform the SPAN operation Explanation The system was unable to perform a SPAN operation because of a lack of memory Recommended Action Reduce other system activity to ease the memory demands Error Message SPAN 3 SESS_DEC_CFG SPAN hardware resource is in use chars Ex...

Page 95: ... the interface was administratively shut down chars is the interface name Recommended Action Either remove the device sending BPDUs or disable the BPDU guard feature The BPDU guard feature can be locally configured on the interface or globally configured on all ports that have PortFast enabled To disable BPDU guard on an interface use the no spanning tree bpduguard enable interface configuration c...

Page 96: ...olved The listed spanning tree instance is that of the native VLAN ID of the interface on the peer switch to which the listed interface is connected The first chars is the interface and the second chars is the spanning tree instance Recommended Action Verify that the configuration of the native VLAN ID is consistent on the interfaces on each end of the IEEE 802 1Q trunk connection When interface i...

Page 97: ...STP on the remote side of the links Error Message SPANTREE 2 LOOPGUARD_CONFIG_CHANGE Loop guard chars on port chars on chars Explanation The spanning tree loopguard configuration for the listed interface has been changed If enabled the interface is placed into the blocking state It is marked as loopguard inconsistent when the message age timer expires because no BPDUs were received from the design...

Page 98: ... the MST switch MAC address There could be additional inconsistencies not shown in the message and the port does not recover until all these are cleared To determine which other VL4ANs have inconsistencies disable and re enable the port This message appears again and specifies another VLAN with inconsistencies to be fixed Repeat this process until all inconsistencies on all VLANs are cleared Error...

Page 99: ...AN is not consistently configured on both ends of an IEEE 802 1Q trunk dec is the VLAN ID the first chars is the port and the second chars is the VLAN Recommended Action Verify that the configurations of the native VLAN ID is consistent on the interfaces on each end of the IEEE 802 1Q trunk connection When the configurations are consistent spanning tree automatically unblocks the interfaces Error ...

Page 100: ... listed interface Correct it if it is not the desired configuration otherwise no action is required Error Message SPANTREE 2 ROOTGUARD_UNBLOCK Root guard unblocking port chars on chars Explanation The listed interface is no longer receiving BPDUs advertising a superior root bridge lower bridge ID lower path cost and so forth The root guard inconsistency is cleared for the interface and the blockin...

Page 101: ...entative with the gathered information For more information about the online tools and about contacting IBM see the Error Message Traceback Reports section on page 1 6 Error Message SPANTREE 3 PORT_SELF_LOOPED chars disabled received BPDU src mac enet same as that of interface Explanation A BPDU was received on the listed interface with a source MAC address that matches the one assigned to the lis...

Page 102: ...g tree If enabled the spanning tree instance identifier is stored in the lower portion of the bridge ID priority field and limits the allowed values for the bridge priority from 0 to 61440 in increments of 4096 If disabled the bridge ID priority field consists only of the configured priority but some spanning tree features might not be available on a given platform for example support for 4096 VLA...

Page 103: ...tance Recommended Action Verify that the configuration and operational states of the listed interface and those of the interface to which it is connected are in the same mode access or trunk If the mode is trunk verify that both interfaces have the same encapsulation ISL or IEEE 802 1Q When these parameters are consistent spanning tree automatically unblocks the interface Error Message SPANTREE 7 ...

Page 104: ...er VLAN spanning tree specific message Error Message SPANTREE_VLAN_SW 2 MAX_INSTANCE Platform limit of dec STP instances exceeded No instance created for chars port chars Explanation The number of currently active VLAN spanning tree instances has reached a platform specific limit No additional VLAN instances will be created until the number of existing instances drops below the platform limit dec ...

Page 105: ...t appears on the console or system log and entering it in the Output Interpreter tool Use the Bug Toolkit to look for similar reported problems For more information about these online tools and about contacting IBM see the Error Message Traceback Reports section on page 1 6 Error Message STACKMGR 3 MSG_FAIL Failed to retrieve stack message from port asic dec in direction dec Note This message appl...

Page 106: ...switch number and the second chars is the new state up or down Recommended Action No action is required Error Message STACKMGR 4 SWITCH_ADDED Switch dec has been ADDED to the stack Note This message applies only to the Catalyst Switch Module 3110 Explanation The specified stack member switch has been added to the stack dec is the switch number Recommended Action No action is required Error Message...

Page 107: ... Switch dec has been REMOVED from the stack Note This message applies only to the Catalyst Switch Module 3110 Explanation The specified switch has been removed from the stack dec is the switch number Recommended Action No action is required Error Message STACKMGR 5 MASTER_READY Master Switch dec is READY Note This message applies only to the Catalyst Switch Module 3110 Explanation The stack master...

Page 108: ...d to shut down if a packet storm event is detected it has been placed in an error disabled state chars is the affected interface Recommended Action You can enable error disabled recovery by using the errdisable recovery global configuration command to automatically re enable the interface You should determine and fix the root cause of the excessive traffic on the interface SUPERVISOR Messages This...

Page 109: ...roblems If you still require assistance contact IBM technical support and provide the representative with the gathered information For more information about the online tools and about contacting IBM see the Error Message Traceback Reports section on page 1 6 Error Message SUPQ 4 CPUHB_SLOW_TRANSMIT chars Explanation The system is warning you about a slowdown of the transmit interface chars is the...

Page 110: ...mmended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assistance contact IBM technical support and provide the representative with the gathered information For more information about the online tools and about c...

Page 111: ...ress interface The second dec is the ingress VLAN ID enet chars enet chars time of day is the MAC address of the sender the IP address of the sender the MAC address of the target the IP address of the target and the time of day Recommended Action No action is required Error Message SW_DAI 4 INVALID_ARP dec Invalid ARPs chars on chars vlan dec enet chars enet chars time of day Explanation The switc...

Page 112: ...of day is the time of day Recommended Action No action is required Error Message SW_DAI 6 ACL_PERMIT dec ARPs chars on chars vlan dec enet chars enet chars time of day Explanation The switch has received ARP packets that are permitted as a result of an ACL match The first dec is the number of valid ARP packets The first chars is either Req request or Res response and the second chars is the short ...

Page 113: ...Authentication chars Explanation MAC authentication is enabled or disabled chars is the MAC authentication status either enabled or disabled Recommended Action No action is required Error Message SW_MACAUTH 5 MAC_AUTHENTICATED MAC enet was authenticated Explanation The switch has received a command to authenticate a MAC address enet is the MAC address Recommended Action No action is required SW_MA...

Page 114: ..._VLAN 3 MALLOC_FAIL Failed to allocate dec bytes Explanation Memory allocation failed dec is the number of bytes Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assistance open a case with the TA C or con...

Page 115: ...re about the error by using the show tech support privileged EXEC command and by copying the error message exactly as it appears on the console or system log and entering it in the Output Interpreter tool Use the Bug Toolkit to look for similar reported problems For more information about these online tools and about contacting IBM see the Error Message Traceback Reports section on page 1 6 Error ...

Page 116: ... active value Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assistance contact IBM technical support and provide the representative with the gathered information For more information about the online...

Page 117: ...me and the second chars is the file name dec is the error code the third chars is the textual interpretation of the error code and the second dec is the number of bytes transferred Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar reported pr...

Page 118: ... and attempt to resolve the error by using the Output Interpreter Enter the show tech support user EXEC command to gather data that might help identify the nature of the error Use the Bug Toolkit to look for similar reported problems If you still require assistance contact IBM technical support and provide the representative with the gathered information For more information about the online tools...

Page 119: ...dec is the value of that data and the second chars is the VTP event Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Enter the show tech support user EXEC command to gather data that might help identify the nature of the error Use the Bug Toolkit to look for similar reported probl...

Page 120: ... with new set Explanation This message rarely appears and does not affect switch functionality Recommended Action No action is required Error Message SW_VLAN 3 VLAN_DAT_CACHE_SEQUENCE Out of sequence vlan dat sync message Expected dec received dec Explanation The vlan dat file is synchronized to the STANDBY through one or more checkpoint messages from ACTIVE The sequence number for each set of che...

Page 121: ...red information For more information about the online tools and about contacting IBM see the Error Message Traceback Reports section on page 1 6 Error Message TCAMMGR 3 HANDLE_ERROR cam handle hex is invalid Explanation The CAM handle used by the caller is not valid hex is the handle value Recommended Action Copy the message exactly as it appears on the console or in the system log Research and at...

Page 122: ...it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assistance contact IBM technical support and provide the representative with the gathered information For more information about the online tools and about contacting IBM see the Error Message Traceba...

Page 123: ... software error occurred in UDLD processing associated with a specific interface The first chars is the event and the second chars is the interface Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Enter the show tech support user EXEC command to gather data that might help identif...

Page 124: ...s likely to be hardware related either due to a bad port a bad cable or a misconfigured cable The first chars is the interface and the second chars is the error detected Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Enter the show tech support user EXEC command to gather data t...

Page 125: ...sent on a VLAN due to memory limitations dec is the VLAN ID Recommended Action Reduce other system activity to ease memory demands VQPCLIENT Messages This section contains VLAN Query Protocol VQP client messages Error Message VQPCLIENT 2 CHUNKFAIL Could not allocate memory for VQP Explanation An error occurred when the system tried to allocate memory for the VQP client Recommended Action Copy the ...

Page 126: ...uire assistance contact IBM technical support and provide the representative with the gathered information For more information about the online tools and about contacting IBM see the Error Message Traceback Reports section on page 1 6 Error Message VQPCLIENT 2 PROCFAIL Could not create process for VQP Quitting Explanation An error occurred while creating a process for the VQP client Recommended A...

Page 127: ...rror Message VQPCLIENT 3 VLANNAME Invalid VLAN chars in response Explanation The VMPS has specified a VLAN name that is unknown to the switch chars is the invalid VLAN name Recommended Action Make sure that the VLAN exists on the switch Verify the VMPS configuration Error Message VQPCLIENT 7 NEXTSERV Trying next VMPS IP_address Explanation The system has lost connectivity with the current VMPS and...

Page 128: ...ACHELOST Web Cache IP_address lost Explanation The switch has lost contact with the specified web cache IP_address is the web cache IP address Recommended Action Verify the operation of the web cache by entering the show ip wccp web cache privileged EXEC command Error Message WCCP 5 CACHEFOUND Web Cache IP_address acquired Explanation The switch has acquired the specified web cache IP_address is t...

Page 129: ...er messages See ACLMGR messages ACLMGR messages 2 3 B BACKUP_INTERFACE messages 2 7 BADTRANSCEIVER messages 2 7 boot loader patch messages See BSPATCH messages BSPATCH messages 2 8 bug toolkit 1 6 C CFGMGR messages 2 9 CLS_ACC 2 11 codes 1 1 configuration manager messages See CFGMGR messages D date time stamp designations 2 1 DHCP_SNOOPING messages 2 15 DHCP messages 2 15 DOT1X IEEE 802 1x message...

Page 130: ...2 37 GBIC_SECURITY messages 2 34 H HARDWARE messages 2 38 HLFM messages 2 40 hostnames in system messages 1 1 HPSECURE messages 2 41 I IEEE 802 1x messages See DOT1X messages IGMP querier messages 2 42 image manager messages See IMAGEMGR IMAGEMGR messages 2 43 inter process communication protocol messages See PLATFORM_IPC messages L LACP messages See EC messages Link Aggregation Control Protocol m...

Page 131: ... 78 SPANTREE 2 79 SPANTREE_FAST 2 88 SPANTREE_VLAN_SW 2 88 STACKMGR 2 89 STORM_CONTROL 2 92 SUPERVISOR 2 92 SUPQ 2 93 SW_DAI 2 94 SW_MACAUTH 2 97 SW_VLAN 2 98 messages continued SWITCH_QOS_TB 2 98 TCAMMGR 2 105 UDLD 2 107 UFAST_MCAST_SW 2 109 VQPCLIENT 2 109 WCCP 2 62 messages transceiver 2 7 message severity levels description 1 4 table 1 4 message text definition 1 5 mmemonic code 1 4 N notes da...

Page 132: ...sages 2 78 severity levels description 1 4 table 1 4 SPAN messages 2 78 spanning tree fast convergence messages See SPANTREE_FAST messages spanning tree messages See SPANTREE messages spanning tree per VLAN messages See SPANTREE_VLAN_SW messages SPANTREE_FAST messages 2 88 SPANTREE_VLAN_SW messages 2 88 SPANTREE messages 2 79 stack manager messages See STACKMGR messages STACKMGR messages 2 89 STOR...

Page 133: ...ssages 2 107 UFAST_MCAST_SW messages 2 109 unicast routing messages See PLATFORM_UCAST messages UniDirectional Link Detection messages See UDLD messages UplinkFast packet transmission messages See UFAST_MCAST_SW messages V variable fields definition 1 5 table 1 5 VLAN manager messages See SW_VLAN messages VLAN Query Protocol client messages See VQPCLIENT messages VQPCLIENT messages 2 109 VTP messa...

Page 134: ...Index IN 6 Cisco Catalyst Switch Module 3110 and 3012 for IBM BladeCenter System Message Guide OL 12191 01 ...

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