SmartMonitor 2 PS Parents’ Guide
69
t
roubleshooting
Whenever a technical problem occurs which you cannot handle, contact your home care provider. Do not try to
fix the monitor. The following table describes how to resolve common problems:
P
roblem
P
ossible
c
ause
i
nstruc tions
Monitor will not
Operate.
Monitor disconnected from power supply,
batteries discharged.
No power at outlet.
Defective power supply.
Internal part failure.
Plug power supply into monitor and outlet.
Locate an outlet with power.
Contact your home care provider.
Contact your home care provider.
All lights will flash together and the
alarm will beep in unison with the
flashing lights. Pressing the RESET
button will not silence alarm.
Internal error condition detected by the monitor. If an error number is displayed on the LCD (the LCD is located
on the bottom of the monitor), record this information.
Contact your home care provider.
If there is an internal software error, a special power off
procedure is required.
•
Press and hold the RESET button. While still holding down
the RESET button press and hold the POWER button. Hold
both buttons down for 5 seconds.
•
Release POWER button and continue to hold the RESET
button until the monitor turns off.