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PMA_CHR_CD40199_R01_allPIXA_SWIR_GigE_User_Manual.docx
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8.3 Before contacting Chromasens technical support
If you have a problem with the camera and decide to contact Chromasens technical support, it
is very important that you collect all relevant information beforehand.
This ensures fast and efficient problem solving with the Chromasens technical support.
We recommend using the form in appendix 9.1 as a guideline to collect the most relevant
information. You can also download the form from our support website
https://www.chromasens.de/support
Please fill out this form and provide the data including the requested files before you contact
Chromasens technical support.