Black plate (1,1)
Chevrolet Camaro Owner Manual - 2010
Customer Information
12-1
Customer
Information
Customer Information
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . 12-1
Customer Assistance
Offices . . . . . . . . . . . . . . . . . . . . . 12-3
Customer Assistance for Text
Telephone (TTY) Users . . . . . 12-4
Online Owner Center . . . . . . . . 12-5
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . 12-6
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . 12-6
Scheduling Service
Appointments . . . . . . . . . . . . . . 12-8
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . 12-8
Collision Damage Repair . . . 12-10
Service Publications
Ordering Information . . . . . . 12-13
Reporting Safety Defects
Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . 12-14
Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . 12-14
Reporting Safety Defects to
General Motors . . . . . . . . . . . 12-15
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 12-15
Event Data Recorders . . . . . . 12-15
OnStar
®
. . . . . . . . . . . . . . . . . . . . 12-16
Radio Frequency
Identification (RFID) . . . . . . . 12-17
Radio Frequency
Statement . . . . . . . . . . . . . . . . . 12-17
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE:
Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of the dealership or the general
manager.
Summary of Contents for 2010 Camaro
Page 6: ...Black plate 6 1 Chevrolet Camaro Owner Manual 2010 vi Introduction 2 NOTES ...
Page 24: ...Black plate 18 1 Chevrolet Camaro Owner Manual 2010 1 18 Keys Doors and Windows 2 NOTES ...
Page 80: ...Black plate 56 1 Chevrolet Camaro Owner Manual 2010 2 56 Seats and Restraints 2 NOTES ...
Page 82: ...Black plate 2 1 Chevrolet Camaro Owner Manual 2010 3 2 Storage 2 NOTES ...
Page 85: ...Black plate 3 1 Chevrolet Camaro Owner Manual 2010 Instruments and Controls 4 3 2 NOTES ...
Page 138: ...Black plate 8 1 Chevrolet Camaro Owner Manual 2010 5 8 Lighting 2 NOTES ...
Page 176: ...Black plate 4 1 Chevrolet Camaro Owner Manual 2010 7 4 Climate Controls 2 NOTES ...
Page 232: ...Black plate 56 1 Chevrolet Camaro Owner Manual 2010 8 56 Driving and Operating 2 NOTES ...
Page 330: ...Black plate 98 1 Chevrolet Camaro Owner Manual 2010 9 98 Vehicle Care 2 NOTES ...
Page 366: ...Black plate 18 1 Chevrolet Camaro Owner Manual 2010 12 18 Customer Information 2 NOTES ...