23
10. Fault Finding
For all control systems
Symptom
Check List
Unit does not respond.
Check remote is working properly.
Check battery power supply.
Check wiring is correct.
Check main switch is in the on position.
Handset does not work.
Check battery power.
Check handset is in range (wifi symbol displayed on
handset).
Ensure the handset is paired.
Unit starts but no spark
or weak spark.
Check spark lead is connected properly.
Check spark electrode is in the correct area and the gap
correctly distanced.
Check spark lead is not arcing on other parts of the
appliance
Unit sparks but does not
light pilot.
Check for a good spark.
Check the spark is in the correct area.
Check if the ventilation is not too strong.
Check if there is gas running through.
If there is no gas.
Check isolation tap/shut off valves are free from grease.
Check isolation tap/shut off valve/s are on.
Check for blockages.
If there is gas but pilot
does not light.
Check pressure is correct.
Check for blockages.
Check for draughts.
Check the pilot gas slots are clear.
Check for a clear spark.
Pilot lights but does not
light main burner.
Check the pilot flame is heating the thermocouple.
Check ventilation is not too strong.
Check ventilation is not too strong and the flame is not
blowing off the thermocouple and flame rectification probe.
Check gas pressure is correct.
Check pilot and burner flame stability.
Burner lights but turns of
within a short period.
Check ventilation is not too strong and the flame is not
blowing off the thermocouple and flame rectification probe.
Check gas pressure is correct.
Check pilot and burner flame stability.
