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8. Briefing & Handover to the Customer
Instruct the customer on the full operation of the appliance.
Warn the customer that the fire unit may give off a harmless and temporary odour this
is normal running in of the unit and will disappear after a short period of use.
Inform the user that rubbish cannot be burned on the unit and not to disturb the fibre
coals as this may disturb the combustion.
Inform the customer that it is recommended that a full service on the fire unit and flue
checks be carried out annually by competent persons.
Instruct the customer that the pilot and flame sensing device fitted to the unit also acts
as an atmospheric sensing device designed to shut off the appliance if the evacuation
of the products of combustion is interrupted. If the appliance cuts off repeatedly then
a qualified person is to be informed.
Warn the customer when cleaning the fire unit to use a small brush.
Warn the user that the appliance is not fitted with an integral guard.
In normal use consideration may be given to the use of a suitable guard conforming
to BS8423 2002, such that access to the flame is minimised.
Also advise the user not to stand too close to the appliance for prolonged periods
of time loose clothing is particularly at risk of burning due to the presence of an
unguarded flame.
Advise the user against placing combustible material directly in front of the appliance.
Floor coverings, such as carpets, are considered to be acceptable.
Ensure the installer details are filled in.
Handover the installation manual to the customer.