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Gift Card  

Transaction 

Types (Opt.)

If you are participating 

in Chase Paymentech’s 

proprietary Gift Card 

program, your terminal  

supports various stored 

value card transaction 

types.

Refer to this section for 

information on what gift 

card transactions are 

available and when to 

use them.

Gift Card Transactions (Optional)

To initiate

issuance/Add Value

  Adds value to the gift 

card account. This transaction can be used to 

issue and activate a new card, or to reload an 

active card with incremental value. 

Select 

Gift Card

then select 

issue/Add 

Value

.

Activation 

 Create a consumer’s gift card 

account by assigning value to a card. One or 

more gift cards can be activated at one time. 

Activations can only be performed on cards that 

have not been previously activated.

Select 

Gift Card

then select 

Activation

.

Redemption

  Decreases the value stored on the 

consumer’s gift card account. This transaction is 

performed when a consumer uses the card to 

purchase goods or services.

Select 

Gift Card

then select 

Redemption

.

Balance inquiry

  Print a receipt that displays 

the customer’s available stored value card 

balance (without changing it).

Select 

Gift Card

then scroll to and 

select 

Balance 

inquiry

.

Prior

  Perform a prior redemption, activation or 

issuance when the terminal cannot reach the 

stored value host with a valid approval code 

from the voice authorization center.

Select 

Gift Card

then scroll to and 

select 

Prior 

Redemption

,

 

Prior issuance 

or 

Prior Activation

.

Add Tip

  A gift card redemption transaction for 

the amount of the tip, if tip processing is 

enabled.

Select 

Gift Card

then scroll to and 

select 

Add Tip

.

Summary of Contents for Hypercom Optimum

Page 1: ...Quick Reference Guide Hypercom Optimum This Quick Reference Guide will guide you through understanding your terminal s functionality and navigation and will help you with troubleshooting...

Page 2: ...S Hypercom s Optimum Series Contents GETTING STARTED Available Transaction Types 3 Clerk and Server Setup 4 Available Reports 5 Gift Card Transaction Types Opt 6 Navigating Your Terminal 7 Settling th...

Page 3: ...tch i e previous day May also be used to adjust a previous transaction Select Refund Void Perform a void to reverse a credit sale force or refund transaction and prevent any funds from transferring fr...

Page 4: ...ect Sale then EBT EBT Offline A sale transaction performed when the terminal cannot reach the host to authorize the transaction Contact your voice authorization center for an authorization code then p...

Page 5: ...for each card type and issuer if enabled Performance Report Prints a summary of transaction counts and communications statistics History Report Prints a summary of transaction totals from a set numbe...

Page 6: ...rformed on cards that have not been previously activated Select Gift Card then select Activation Redemption Decreases the value stored on the consumer s gift card account This transaction is performed...

Page 7: ...and begin the transaction or function you wish to use About Settlement A Settlement operation is used to close the current batch and open a new batch for logging and accumulating transactions Your Hyp...

Page 8: ...ress the hot key to the left of the appropriate option Press ENTER or scroll down to select Not Present Press CANCEL to return to the main menu CARDTYPE Transaction CXXX from Card Key the Card Verific...

Page 9: ...on VISA MC AMEX Disc X Match Address and 9 digit ZIP code Y Match Address and ZIP code for Discover address only matches A Partial Address matches ZIP code does not for Discover both address and ZIP m...

Page 10: ...do not match the account number from the card s magnetic stripe Re key the last four digits of the card number If the problem persists ask for another form of payment as the card may be fraudulent Ple...

Page 11: ...11...

Page 12: ...POS 0499 03 09 2009 Chase Paymentech Solutions LLC All rights reserved For 24 7 technical support call 1 800 889 1105...

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