Chase Hypercom Optimum, Quick Reference Manual

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Credit Transactions To initiate
credit Sale* A sale transaction using a credit
card; the card may or may not be present.
Swipe the card or
select Sale .
Phone/Mail Order* A credit sale transaction
in which the card is not present.
Press
[FunCTiOn] ,
[6] , [5] and
[EnTER] .
Auth Only* An authorization-only transaction
provides an approval, but does not charge the
consumer until the transaction has been added
to the batch by way of an offline transaction.
Press
[FunCTiOn] ,
[9] and [EnTER] .
Offline* Perform an offline sale when the
terminal cannot reach the host (Chase
Paymentech) to authorize a transaction, or to
finalize an Auth Only transaction. Contact your
voice authorization center for an authorization
code, and then perform the transaction.
Select Offline .
Refund* Perform a refund to return money to
a cardholder’s account from a credit sale
completed in a closed batch (i.e., previous
day). May also be used to adjust a previous
transaction.
Select Refund .
Void* Perform a void to reverse a credit sale,
force, or refund transaction and prevent any
funds from transferring from the cardholder’s
account. Only available for transactions in the
current batch (i.e., same day).
Select Void .
Open/close Tab (restaurant only) A pre-
authorization transaction for a specific,
predetermined dollar amount.
Press
[FunCTiOn] ,
[2] , [0] and
[EnTER] .
Debit Transactions To initiate
debit Sale A sale transaction using a debit card
and PIN; the card must be present.
Select Sale .
debit Refund Perform a debit refund to return
money to a cardholder’s account from
a debit sale completed in a previous batch; the
card must be present.
May not be available for all card issuers.
Select Refund .
Available
Transaction
Types
Your terminal
supports various
transaction types.
Refer to this section for
information on what
transactions are
available, when to use
them, and how to begin
the transaction.
*Purchase and Commercial
cards are supported for this
transaction type.