background image

Available  

Reports

A report is like a 
snapshot in time of 
business activities. Use 
this data to help you 
make crucial business 
decisions.

Press the 

[REPORTS]

 

hot key to launch the 
Reports menu.

Reports: Main Menu

Audit

 

Report

  Prints detail information for each transaction and a 

totals summary for each card type and issuer. 

Summary

 

Report 

 

Prints totals by card type and card issuer.

clerk/Server

 

Report 

 

Launches Clerk/Server Reports menu 

options. (See 

Reports: Clerk/Server Reports Menu

.)

Tips

 

Report 

 

Prints tip totals by clerk/server, if enabled.

Tip discount

 

Report 

 Prints tip and tip discount totals by clerk/

server, if enabled.

Open Tabs

 

Report 

 

Prints details of currently opened tabs, if enabled.

Settlement

 

Report 

 Prints settlement status and transaction totals.

Shift

 

Report 

 

Prints detail information for each transaction and a 

totals summary for each card type and issuer, if enabled.

Performance

 

Report 

 Prints a summary of transaction counts and 

communications statistics.

History

 

Report 

 Prints a summary of transaction totals from a set 

number of days (5, 10, 15, 30).

HcS Batch inquiry

 

Report 

 Prints the status of the current batch 

as reported by the host (Chase Paymentech).

SV cash Out

 

Report 

 Prints a list of cashed-out gift card 

redemptions by clerk/server.

SV Report A

  Prints a list of gift card transaction details by 

transaction type.

SV Report B

  Prints a list of gift card transaction details by clerk/server.

Reports: Clerk/Server Reports Menu

detail Report

  

Prints detail information on all transactions 

performed by all clerks/servers, or a specific clerk/server.

Summary Report

  

Prints totals by card type and issuer performed 

by all clerks/servers, or a specific clerk/server.

unadjusted Report

  Prints detail information on all unadjusted 

transactions performed by all clerks/servers, or a specific clerk/server.

id Table Report

  

Prints a list of all servers currently signed on.

Summary of Contents for Hypercom Optimum

Page 1: ...Quick Reference Guide Hypercom Optimum This Quick Reference Guide will guide you through understanding your terminal s functionality and navigation and will help you with troubleshooting...

Page 2: ...S Hypercom s Optimum Series Contents GETTING STARTED Available Transaction Types 3 Clerk and Server Setup 4 Available Reports 5 Gift Card Transaction Types Opt 6 Navigating Your Terminal 7 Settling th...

Page 3: ...tch i e previous day May also be used to adjust a previous transaction Select Refund Void Perform a void to reverse a credit sale force or refund transaction and prevent any funds from transferring fr...

Page 4: ...ect Sale then EBT EBT Offline A sale transaction performed when the terminal cannot reach the host to authorize the transaction Contact your voice authorization center for an authorization code then p...

Page 5: ...for each card type and issuer if enabled Performance Report Prints a summary of transaction counts and communications statistics History Report Prints a summary of transaction totals from a set numbe...

Page 6: ...rformed on cards that have not been previously activated Select Gift Card then select Activation Redemption Decreases the value stored on the consumer s gift card account This transaction is performed...

Page 7: ...and begin the transaction or function you wish to use About Settlement A Settlement operation is used to close the current batch and open a new batch for logging and accumulating transactions Your Hyp...

Page 8: ...ress the hot key to the left of the appropriate option Press ENTER or scroll down to select Not Present Press CANCEL to return to the main menu CARDTYPE Transaction CXXX from Card Key the Card Verific...

Page 9: ...on VISA MC AMEX Disc X Match Address and 9 digit ZIP code Y Match Address and ZIP code for Discover address only matches A Partial Address matches ZIP code does not for Discover both address and ZIP m...

Page 10: ...do not match the account number from the card s magnetic stripe Re key the last four digits of the card number If the problem persists ask for another form of payment as the card may be fraudulent Ple...

Page 11: ...11...

Page 12: ...POS 0499 03 09 2009 Chase Paymentech Solutions LLC All rights reserved For 24 7 technical support call 1 800 889 1105...

Reviews: