Charmate CM160-028, Instructions Manual

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TROUBLE SHOOTING GUIDE
LED SCREEN ALERTS
Ignition Process Indication (3 Flashing Dots)
When turning the Temperature Control Knob from “Off” to any other settings, the smoker will be in the ignition process.
During the 5 minute process, the LED Screen will display 3 dots on the bottom, which keeps flashing until the process
ends.
Low Smoker Temperature Alerting (Flashing Temperature)
When the smoker temperature is lower than 500C, it is at risk that the fire will go out in Fire Pot. The Smoker
Temperature in the LED Screen will keep flashing as an alert. Once the smoker temperature is over 500C, the Smoker
Temperature will stop flashing and will be displayed normally.
High Smoker Temperature Alerting (ErH)
When the smoker temperature exceeds 3000C, it is too high for the parts and components of the smoker. The LED
Screen will display “ErH” and the Auger Motor, Fan, Hot Rod will stop working. Turn the Temperature Control Knob to
“Off” for restarting.
Starting Position is not Off (ErP)
When the smoker is connected to AC power, if the Temperature Control Knob is not in the “Off” position, the LED Screen
will display “ErP”. Please turn the Temperature Control Knob to “Off”, wait 2 seconds and then turn it to the desired
temperature setting.
PROBLEM CAUSE SOLUTION
The smoker
won’t ignite
Power
Check power at the electrical outlet. If the AC power
cord is connected to circuit protector outlet, check and
reset if necessary. Then initiate the INITIAL LIGHTING
INSTRUCTIONS (page 12).
Pellets aren’t
being delivered
into the Fire Pot
No pellets in the Pellet Hopper
Check that there are pellets in the Pellet Hopper. If this is
the first time operation, or if the smoker has run out of
pellets, allow sufficient time (approximate 5 minutes) for
the pellets to travel from the Pellet Hopper to the Fire Pot.
Then initiate the INITIAL LIGHTING INSTRUCTIONS (page 12).
The fire in the
Fire Pot goes out
Excess ash in the Fire Pot
Excess ash in the Fire Pot may be the problem. Unplug the
smoker and wait until the smoker cools down completely.
Then open the Smoker Lid, use caution to remove the
Cooking Grills, Drip Tray and Heat Baffle from inside the
smoker. Remove or vacuum all unburned pellets and ash
from inside and around the Fire Pot. After cleaning the ash,
reinstall the Heat Baffle, Drip Tray and the Cooking Grills
into the smoker. Initiate the INITIAL LIGHTING INSTRUCTIONS
(page 12).
Frequent flare-up Cooking temperature
• Low and Slow is the way to go.
• Grease has a flash point, keep the temperature under
1750C when cooking highly greasy food.