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18
19
PROBLEM
CAUSE
SOLUTION
Electric element
will not heat up
Check the breakers or fuses for the
outlet being used are not open or
blown.
Check plug is turned on and correctly connected.
Try a secondary plug that is not on the same fuse as the
original plug. If the element heats up, the fuse of the first
plug is blown.
If the element still does not heat up, call customer
services.
Electric element
only heats up
during the first
5 minutes after
power switch is
turned on.
Turn Power switch “Off” then “Smoke” again.
If the element still does not heat up, call customer
services.
Smoker is not
getting hot
enough
Adjust temperature control on
temperature controller.
Turn up heat on control dial.
Avoid the temptation to check food
too often.
Opening the door allows heat to escape and slows the
cooking process; open door only when necessary.
Check that there are pellets in pellet
hopper.
Add pellets and allow sufficient time for the pellets to
reach the Fire Pot (can take up to 7 minutes).
Fire goes out on “SMOKE” setting.
Excess ash. IMPORTANT: Remove or vacuum all unburned
pellets and ash from inside and around the Fire Pot.
CAUTION! ASSURE THAT THE SMOKER IS COLD
TO AVOID A FIRE FROM HOT ASH.
Smoker is getting
too hot
Adjust temperature control
Turn down heat on temperature control.
Smoke comes out
of smoker box
This is normal due to the air pressure
inside the smoker. The amount
of smoke can vary depending on
cooking conditions.
This condition will not affect cooking.
Temperature or
digital display
does not match
“set” temperature
• When first lighting smoker, it takes
15 minutes or so for temperature to
stabilise.
• When adjusting temperature,
it takes 15 minutes or so for
temperature to stabilise.
Wait 15 minutes or so for temperature to stabilise.
TROUBLE SHOOTING GUIDE
Summary of Contents for CM160-028
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