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TROUBLE SHOOTING GUIDE
PROBLEM
CAUSE
SOLUTION
Smoker will not
start
Power
• Ensure unit is plugged in.
• Check there is power at the electrical outlet.
Temperature Dial
• Ensure Temperature Dial is in OFF position.
• Turn Temperature Dial to SMOKE.
• LED SCREEN will light up.
Hot Rod/Igniter
• Remove Cooking Grids and Flavor/Grease Tray. Turn unit
on and visually inspect the igniter.
• START UNIT USING INITIAL LIGHTING INSTRUCTIONS.
Auger Motor
• Remove Cooking Grills, Drip Tray and Heat Baffle. Turn
unit on and visually inspect the auger feed.
If parts are not working, call our Customer Service for replacements.
Smoker will
not achieve or
maintain stable
temperature
Insufficient air flow through Fire Pot
• Check the Fire Pot for ash build-up or obstructions
• Check the fan for proper operation; that it is working,
that the air intake is not blocked and that there is no
blockage in the auger tube.
Perform a quick test. Remove cooking grills, Drip Tray
and Heat Baffle. Ensure all the above has been done, start
the smoker, set temperature to pre-heat and wait for 10
minutes. Check flame produced is bright and vibrant.
Insufficient or poor pellets
• Check the hopper for sufficient pellets.
• Check pellet for size, dampness and amount of sawdust.
Smoker Temperature Probe
Check and clean the temperature probe.
Control Settings
Ensure “P” setting is correct.
Smoker produces
excess or
discoloured
smoke
Excess grease build-up or general
cleaning
• Check and clean the interior smoker area.
• It is a good practice to clean and do a controlled burn off
of the hidden excess grease after each large cooking of
greasy foods.
Wood pellet quality
Check and clear the hopper and burn pot of moist pellets,
replacing them with fresh dry pellets.
Fire Pot
Check for build-up of pellets in the Fire Pot.
Summary of Contents for CM160-028
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