11
PRE-INSTALL
NETWORK
INSTALL
ACCESS CONTROL
INTRODUCTION
INTRODUCTION
PRE-INSTALL
NETWORK
INSTALL
ACCESS CONTROL
INTRODUCTION
PRE-INSTALL
NETWORK
INSTALL
ACCESS CONTROL
INTRODUCTION
PRE-INSTALL
NETWORK
INSTALL
ACCESS CONTROL
INTRODUCTION
PRE-INSTALL
NETWORK
INSTALL
ACCESS CONTROL
Setup a myQ
®
Business
™
Account
NOTE:
If you have an existing myQ
®
account, your myQ
®
Business
™
account will have the
same password. Go to: myQBusiness.com and login.
1. If you do not have a myQ
®
Business™ account, call LiftMaster Customer Care at
800.323.2276 to activate a myQ
®
Business™ account.
Be prepared by reviewing the information required on the
Installation Readiness Survey
:
2. You will get a welcome email from LiftMaster. Accept the invitation and register or login to your account.
3. Setup the facility, select a subscription plan, add residents, and credentials
(refer to the available Help in myQ
®
Business™).
4. Continue with the installation of the CAPXM in this manual.
The following services are required for CAPXM to fully function
For Support, call 800.528.2806 or visit
https://support.partner.liftmaster.com/s/community-access-support
NOTE:
A SIP account is required for calling function. LiftMaster
®
only supports Phone.com for video calling features and
cannot guarantee or support 3rd party SIP provider’s compatibility for voice only calling.