3
Check the Door
To prevent possible SERIOUS INJURY or DEATH:
ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance. An
unbalanced garage door may NOT reverse when required.
NEVER try to loosen, move or adjust garage door, door springs, cables, pulleys, brackets or their
hardware, ALL of which are under EXTREME tension.
Disable ALL locks and remove ALL ropes connected to garage door BEFORE installation and operating
garage door opener to avoid entanglement.
DO NOT install on a one-piece door if using devices or features providing unattended close.
Unattended devices and features are to be used ONLY with sectional doors.
To prevent damage to garage door and opener:
ALWAYS disable locks BEFORE installing and operating the opener.
ONLY operate garage door opener at 120V, 60 Hz to avoid malfunction and damage.
Before you begin:
1.
Disable
locks
and
remove
any
ropes
connected
to
the
garage
door.
2.
Lift
the
door
halfway
up.
Release
the
door.
If
balanced,
it
should
stay
in
place,
supported
entirely
by
its
springs.
3.
Raise
and
lower
the
door
to
check
for
binding
or
sticking.
If
your
door
binds,
sticks,
or
is
out
of
balance,
call
a
trained
door
systems
technician.
4.
Check
the
seal
on
the
bottom
of
the
door.
Any
gap
between
the
floor
and
the
bottom
of
the
door
must
not
exceed
1/4"
(6
mm).
Otherwise,
the
safety
reversal
system
may
not
work
properly.
5.
The
opener
should
be
installed
above
the
center
of
the
door.
If
there
is
a
torsion
spring
or
center
bearing
plate
in
the
way
of
the
header
bracket,
it
may
be
installed
within
4 feet
(1.2
m)
to
the
left
or
right
of
the
door
center.
See
page
1
3
.
Torsion
Spring
Extension
Spring
Before You Connect with Your Smartphone
Monitor and control your garage door from anywhere using the myQ® App. You will need a router with Wi-Fi®
and a smartphone or other mobile device. Make sure your mobile device is connected to your Wi-Fi® network.
Hold your mobile device in the place where your garage door opener will be installed and check the Wi-Fi®
signal strength.
Wi-Fi signal is weak.
The garage door opener will
likely
connect to your Wi-Fi
network. If not, try one of the options below.
No Wi-Fi signal. Try one of the following:
• Move your router closer to the garage door opener to
minimize interference from walls and other objects
• Buy a Wi-Fi range extender
Check Signal Strength. If you see:
Wi-Fi signal is strong. You’re all set!
Install your new garage door opener.
Visit
for
more
details.
See
myQ®
App
Control
connect
your
garage
door
opener
to
your
Wi-Fi®
network.
Preparation