Trouble-shooting
Page 106 of 128
OMEGA ACTIVE IES
15
Trouble-shooting
Symptom
Possible cause and remedy
The door lock cannot
be opened although
a locking medium is
held in front of the
reader.
You have used an unauthorized
locking medium.
Use an authorized locking
medium.
The batteries are empty.
Replace the batteries of the IES
against new ones (see page 97).
The locking medium is not within
the range of the reader module of
the IES.
Hold the locking medium nearer to
the reader module.
You have not touched the
activation surface of the proximity
sensor with your finger.
Touch the sensor.
If the door lock still cannot be opened, please contact your
CEStronics partner.