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SECTION 4 / TROUBLE SHOOTING GUIDE
IMPORTANT NOTICE:
These instructions are primarily intended for the use of qualified personnel specifically
trained and experienced in the installation of this type of heating equipment and related system components.
Installation and service personnel must be Corgi Registered. Persons not qualified shall not attempt to install
this equipment nor attempt repairs according to these instructions.
All Models
MECHANICAL ( FOR QUALIFIED SERVICE PERSONNEL ONLY )
PROBLEM
CAUSE
SOLUTION
Harmonics, or whining noise.
U.G. inoperative........................ Check movement by putting into hot
water (43°C or higher). If no movement,
replace.
*Debris or restriction in system...Locate the restriction and remove.
Flush system and clean.
*Debris in gas line.................... Remove debris or blow out gas line.
Low flow................................... Scale forming in heat exchanger - clean
heat exchanger and check pool pH and
total alkalinity.
Heater going on and off
Dirty filter.................................. Backwash filter.
continuously.
Low water level in pool...............Raise water level.
External bypass setting out of
adjustment................................ Adjust bypass
*Pressure switch out of
adjustment................................ Adjust pressure switch
Liming or scale forming on
Pool water.................................Recommended pH should be between
heat exchanger.
7.4 and 7.8 total alkalinity 100-150 PPM
maximum. Hardness 150-400 PPM
maximum.
Sooting
High flow rates.......................... Reduce by adding manual bypass valve
and adjust by putting thermometer in
header (1/4" NPT) drain opening. Set
bypass so thermometer reads between
40°C and 43°C.
U.G. Inoperative.........................Check movement by putting in hot water
(43°C or higher). If no movement,
replace.
*Air starvation..........................
Refer to installation instructions.
*Improper venting..................... Follow recommended installation
instructions.
*Insects or debris clogging
burner intake ports.....................Clean burners.
08-08-01
(* Usually occurs on initial start-up.)