TM
Connecting Faxes
Quick Guide
copyright centrepoint technologies inc. 2002
www.talkswitch.com
1.
Choose a Method to Handle Incoming Faxes
Only you can decide how you want to configure your office. Some solutions will be suited to your needs, others won’t. Take
a look at each option to decide what is best for you.
Option 1 : Dedicated Fax Line
You may already have an incoming dedicated fax line. Simply connect this line to your fax machine directly and the
remaining incoming telephone lines to your TalkSwitch. Incoming telephone lines will be handled by the TalkSwitch and your
fax will work the way it has always worked.
Option 2 : Distinctive Ring
Distinctive ring is a service provided by your phone company where a second phone number is added to the same physical
telephone line. i.e you have two telephone numbers that ring on the same line - each telephone number produces a different
style of ring on your phones. Here’s how the TalkSwitch would handle incoming calls.
Before
installing TalkSwitch, both phones and faxes are
on dedicated lines.
After
installing TalkSwitch the fax machine remains on its
own dedicated line. All incoming telephone lines are shared
by the remaining office phones.
Dedicated Fax Line
A single telephone line
with two assigned numbers, each
number has a different ring pattern. Based on the ring pattern
you pick up the phone, or let the fax answer the call.
After
installing TalkSwitch, the TalkSwitch automatically routes
faxes to the fax machine, and callers to the phones.
Distinctive Ring
Distinctive
Ring 2
Distinctive
Ring 1
Distinctive
Ring 2
Distinctive
Ring 1
Advantages :
It’s easy to set up, and you don’t need to change the way your fax handles calls.
Disadvantages :
The dedicated fax line can not be shared with the other phone devices, i.e. you can not make an outbound voice call on your fax line.
The dedicated fax line costs money, and may not be used as often.
Advantages :
Does not require a 2nd physical line for faxes.
More telephone lines can be added as you grow, and you can keep the same fax arrangement.
Disadvantages:
You only have one line, and can therefore only handle one call at a time.
You may have to purchase distinctive ring from your phone company.
