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Appendix B: Troubleshooting
Resetting the CASSIOPEIA
If your CASSIOPEIA responds slowly, stops responding as expected, or “freezes,” try resetting it.
A reset causes the CASSIOPEIA to restart and re-adjust memory allocation. Note that unsaved
data in open windows may be lost when you reset.
To reset the CASSIOPEIA
Use the stylus to hold down the Reset button for about two seconds.
See the
Hardware Manual
for details.
Batteries lose power
An icon in the system tray shows your current battery capacity. Be sure to recharge the battery as
soon as possible after it goes low.
Under normal conditions, you can get many hours of use from a full charge. Here are a few tips to
help you get the most from the battery.
Use external power whenever possible
Use the AC adapter to plug your CASSIOPEIA into external power whenever possible, especially
when:
•
Establishing a remote connection (some modems use a lot of power).
•
Connecting to a computer.
Shorten auto power off time
While on battery power, your CASSIOPEIA automatically turns off if you do not operate its
buttons or use the stylus for a specified period. You can maximize battery life by keeping this auto
power off trigger time short. See “Power” on page 146 for information about setting the auto
power off trigger time.
Turn off sounds you do not need
The CASSIOPEIA produces sounds in response to a number of events, such as warnings,
appointments, screen taps, and hardware button presses. To optimize battery life, turn off any
sounds you do not need. See “Volume & Sounds” on page 145 for information about turning off
sounds.
If you forget your password
It is impossible to access any of the data stored in CASSIOPEIA memory without inputting the
proper password. If you forget your password, you will have to use the procedure under
“Restoring Factory Defaults” in the
Hardware Manual
to return the CASSIOPEIA to its initial
factory default settings. Note, however, that this also deletes all data stored in CASSIOPEIA
memory and all programs you have installed, and also initializes all CASSIOPEIA settings.
Summary of Contents for Cassiopeia BE-300
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