![background image](http://html1.mh-extra.com/html/carrier/truvu-vavb3-e2/truvu-vavb3-e2_installation-and-startup-manual_2562517110.webp)
Troubleshooting
TruVu™ VAVB3
-E2
CARRIER CORPORATION ©2022
Installation and Start-up Guide
All rights reserved
104
To get the TV-VAVB3-E2's serial number
If you need the controller’s serial number when trouble
shooting, the number is on:
•
A Module Status report (Modstat) under
Core
(or
Main
)
board hardware
•
A QR code, serial number, and MAC address printed on a sticker on the cover
•
A laser-etched number and QR code on the inside circuit board.
See
To get a Module Status report
(page 101).
To take the TV-VAVB3-E2 out of service
If needed for troubleshooting or start-up, you can prevent the i-Vu® application from communicating with the TV-
VAVB3-E2 by shutting down communication from the TV-VAVB3-E2 to the i-Vu® application. When
Out of Service
,
i-Vu® no longer communicates properties, colors, trends, etc.
1
On the i-Vu® navigation
tree, select the TV-VAVB3-E2.
2
On the
Properties
page, check
Out of Service
.
3
Click
Accept
.