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TROUBLESHOOTING

LED DESCRIPTION
LEDs built into Infinity control boards provide installer or service

person information concerning operation and/or fault condition of
the unit controls and ECM motor. This information is also

available at the system UI in text with basic troubleshooting

instructions. Careful use of information displayed will reduce the
need for extensive manual troubleshooting. See section B in

Start--Up and Troubleshooting and Table 4, as well as the UI
instructions,

for

additional

information.

Additional

Troubleshooting information can be found in Tables 9--11.
MAJOR COMPONENTS
2--STAGE HP/AC BOARD
The two--stage HP/AC control board controls the following
functions:
-- Low-- and high--stage compressor operation

-- Outdoor fan motor operation

-- Reversing valve operation
-- Defrost operation

-- Low ambient cooling
-- Crankcase heater operation

-- Compressor external protection
-- Pressure switch monitoring (refrigerant)

-- Time delays
FURNACE BOARD
The furnace board controls the following functions:
-- Indoor blower operation
-- Gas valve
-- Inducer motor
-- Remote sparker module
-- Pressure switch monitoring (gas)
SYSTEMS COMMUNICATION FAILURE
If communication with the Infinity Control is lost with the UI, the
controls will flash the appropriate fault codes. Check the wiring to

the UI, indoor and outdoor units.
MODEL PLUG
The HP/AC control board must have a valid model plug to operate.

If a valid model plug is not detected, it will not operate and the
control will flash the appropriate fault code, shown in Table 4.
PRESSURE SWITCH PROTECTION--REFRIGERANT
The unit is equipped with high-- and low--pressure switches. If the
control senses the opening of a high-- or low--pressure switch, it

will respond as follows:

1. De--energize the compressor contactor (HPS1 & LPS) or the

compressor solenoid contactor (HPS2).

2. Keep the outdoor fan operating for 15 minutes.
3. Display the appropriate fault codes.
4. After a 15 minute delay, if there is still a call for cooling and

the LPS or HPS is reset, the compressor contactor is

energized.

5. If LPS or HPS has not closed after a 15 minute delay, the

outdoor fan is turned off. If the open switch closes anytime
after the 15--minute delay, then resume operation with a call
for cooling.

6. If LPS or HPS trips 3 consecutive cycles, the unit operation

is locked out for 4 hours.

7. In the event of a high--pressure switch trip or high pressure

lockout, check the refrigerant charge, outdoor fan operation
and outdoor coil for airflow restrictions.

8. In the event of a low--pressure switch trip or low pressure

lockout, check the refrigerant charge and indoor airflow.

CONTROL FAULT

If the HP/AC control board has failed, the control will flash the
appropriate fault code (See Table 4). The control board should be

replaced.
BROWN OUT PROTECTION
If the line voltage is less than 187v for at least 4 seconds, the

appropriate compressor contactor and fan relay are de--energized.
Compressor and fan operation are not allowed until voltage is a

minimum of 190v. The control will flash the appropriate fault
code (See Table 4).
230V LINE (POWER DISCONNECT) DETECTION
If there is no 230v at the compressor contactor when the unit is
powered and cooling demand exists, the appropriate error code is

displayed. Verify that the disconnect is closed and 230v wiring is
connected to the unit.
COMPRESSOR VOLTAGE SENSING
The control board input terminals VS and L2 (See Fig. 19) are
used to detect compressor voltage status, and alert the user of

potential problems. The control continuously monitors the high
voltage on the run capacitor of the compressor motor. Voltage

should be present any time the compressor contactor is energized,
and voltage should not be present when the contactor is

de--energized.
CONTACTOR SHORTED DETECTION
If there is compressor voltage sensed when there is no demand for

compressor operation, the contactor may be stuck closed or there is
a wiring error. The control will flash the appropriate fault code.
COMPRESSOR THERMAL CUTOUT
If the control senses the compressor voltage after start--up, and is
then absent for 10 consecutive seconds while cooling demand

exists, the thermal protector is open. The control de--energizes the
compressor contactor for 15 minutes, but continues to operate the

outdoor fan. The control Status LED will flash the appropriate

code shown in Table 4. After 15 minutes, with a call for low or
high stage cooling, the compressor contactor is energized. If the

thermal protector has not re--set, the outdoor fan is turned off. If
the call for cooling continues, the control will energize the

compressor contactor every 15 minutes. If the thermal protector
closes (at the next 15 minute interval), check the unit will resume

operation.
If the thermal cutout trips for three consecutive cycles, then unit
operation is locked out for 4 hours and the appropriate fault code is

displayed.
NO 230V AT COMPRESSOR
If the compressor voltage is not sensed when the compressor

should be starting, the contactor may be stuck open or there is a
wiring error. The control will flash the appropriate fault code.

Check the contactor and control box wiring.
TROUBLESHOOTING UNIT FOR PROPER SWITCHING

BETWEEN LOW & HIGH STAGES
Check the suction pressures at the service valves. Suction pressure
should be reduced by 3--10% when switching from low to high

capacity.

NOTE

: The liquid pressures are very similar between low and

high stage operation, so liquid pressure should not be used for
troubleshooting.
Compressor current should increase 20--45% when switching from

low to high stage. The compressor solenoid, when energized in
high stage, should measure 24vac.
COMPRESSOR INTERNAL RELIEF
The compressor is protected by an internal pressure relief (IPR)
which relieves discharge gas into compressor shell when

differential between suction and discharge pressures exceeds 550 --
625 psi. The compressor is also protected by an internal overload

attached to motor windings.

48X

T

--

A

Summary of Contents for INFINITIR 15 SEER 48XT-A

Page 1: ...Ground Screw 12 Routing Control Power Wires 12 Accessory Installation 13 Special Procedures for 208 v Operation 13 PRE START UP 15 START UP 16 28 Unit Start Up and Troubleshooting 16 Sequence of Oper...

Page 2: ...ated for Puron R 410A WARNING CUT HAZARD Failure to follow this caution may result in personal injury When removing access panels or performing maintenance functions inside your unit be aware of sharp...

Page 3: ...taff should handle and install this equipment When working with this equipment observe precautions in the literature on tags stickers and labels attached to the equipment and any other safety precauti...

Page 4: ...set up for unit being installed 2 Seal strip must be applied as required to unit being installed 3 Roof curb is made of 16 gauge steel 4 Attach ductwork to curb flanges of duct rest on curb 5 Insulate...

Page 5: ...5 A09150 Fig 5 48XT A24 30 Unit Dimensions 48XT A...

Page 6: ...6 A09151 Fig 6 48XT A36 60 Unit Dimensions 48XT A...

Page 7: ...2800 22 559 1 8 825 2800 22 559 1 8 825 2800 22 559 1 8 825 2800 22 559 1 8 825 INDOOR COIL Rows Fins in Face Area sq ft 3 17 3 7 3 17 3 7 3 17 3 7 3 17 4 7 3 17 4 7 3 17 4 7 3 17 4 7 INDOOR FAN Nomin...

Page 8: ...ill Size Natural Gas 3 38 3 33 3 31 3 38 3 33 3 31 HIGH PRESSURE SWITCH psig Cut out Reset Auto 670 10 470 25 HIGH PRESSURE SWITCH 2 psig Compressor Solenoid Cut out Reset Auto 565 15 455 15 LOSS OF C...

Page 9: ...anvas or similar heat resistant material connector between ductwork and unit discharge connection If flexible duct is used insert a sheet metal sleeve inside duct Heat resistant duct connector or shee...

Page 10: ...tion requires draining the condensate water away from the unit install a field supplied 2 in 51 mm trap at the condensate connection to ensure proper drainage Condensate trap is available as an access...

Page 11: ...th shall not exceed 36 in 915 mm 3 When lever handle type manual equipment shutoff valves are used they shall be T handle valves 4 The use of copper tubing for gas piping is NOT approved by the state...

Page 12: ...ircuit breaker size and minimum circuit amps ampacity for wire sizing The field supplied disconnect may be mounted on the unit over the high voltage inlet hole See Fig 5 and 6 Operation of unit on imp...

Page 13: ...appear at UI Re wire thermistor correctly for normal operation B Humidifier Connections The furnace control board terminal marked HUM is provided for low voltage 24 vac control of a humidifier No hum...

Page 14: ...AD SINGLE PHASE CONNECTIONS TO DISCONNECT PER NEC LEGEND NEC National Electrical Code Field Wiring Splice Connections NOTE Use copper wire only L1 L2 A06299 Fig 13 Line Power Connections FURNACE BOARD...

Page 15: ...NG CAUTION and INFORMATION labels attached to or shipped with unit 3 Make the following inspections a Inspect for shipping and handling damages such as broken lines loose parts disconnected wires etc...

Page 16: ...ion Fault on amber STATUS LED No further troubleshooting information will be available at UI until communications are re established If either COMM LED does not light within proper time period and sta...

Page 17: ...0 VAC or 24 VAC Blower runs for 90 seconds if unit is powered up during a call for heat R W W1 closed or R W W1 opens during blower on delay period STATUS CODE 13 LIMIT CIRCUIT LOCKOUT Lockout occurs...

Page 18: ...18 A09080 Fig 17 Wiring Schematic 48XT A Single Phase Gas Inputs 040 060 090 kBtu hr 48XT A...

Page 19: ...19 A09081 Fig 18 Wiring Schematic 48XT A Single Phase Gas Inputs 115 130 kBtu hr 48XT A...

Page 20: ...h fine steel wool proper flame sense microamps 5 microamps D C min 4 0 6 0 nominal manual valve shut off low inlet gas pressure control ground continuity gas valve defective or turned off flame sensor...

Page 21: ...satisfied NOTE Heat stages are not shortened due to a 5 degree or higher demand All stages are utilized for the full allotted time described above If the UI determines it is making sufficient progress...

Page 22: ...e Ther mal Cutout 72 Compressor voltage sensed then disappears while cooling or heat ing demand exists Possible causes are internal compressor over load trip or start relay not releasing if installed...

Page 23: ...O are selected by the Infinity Control User Interface the dip switches are not used AUTO defrost adjusts the defrost interval time based on the last defrost time as follows S When defrost time 3 minut...

Page 24: ...low of gas to the burners and de energizing the HUM terminal The inducer motor will remain on for a 4 second post purge period The indoor blower and air cleaner terminal EAC 1 will remain energized fo...

Page 25: ...s meter to complete one revolution d Divide number of seconds in step c into 3600 number of seconds in 1 hour e Multiply result of step d by the number of cubic feet shown for one revolution of test d...

Page 26: ...ssive restrictions causing static pressures in excess of 5 in wc d Make sure model plug is installed 8 Final Check a Turn off gas to unit b Remove manometer from pressure tap c Replace pipe plug on ma...

Page 27: ...e component test section or Status Code Label for explanation of status codes NOTE To repeat component test turn setup switch SW1 6 to OFF and then back ON Check for Refrigerant Leaks Locate and repai...

Page 28: ...se unavailable If communications cannot be established with the UI the Infinity furnace board will enable the standard thermostat input terminals to allow simple thermostatic control of the 48XT A uni...

Page 29: ...0 047 42 0 014 0 017 0 020 0 024 0 027 0 031 0 035 0 039 0 043 48 0 027 0 032 0 036 0 041 0 046 0 052 0 057 0 063 0 068 60 0 029 0 032 0 036 0 040 0 045 0 049 0 053 Table 8 Filter Pressure Drop Table...

Page 30: ...maintenance to the accessories as recommended in the accessory instructions Air Filter IMPORTANT Never operate the unit without a suitable air filter in the return air duct system Always replace the...

Page 31: ...the motor shaft when tightening 7 Replace grille Infinity Top A06035 UNIT SIZE A DIM IN MM 24 1 26 30 1 26 36 1 26 42 1 26 48 11 32 9 60 9 16 14 Fig 25 Outdoor Fan Blade Clearance Electrical Controls...

Page 32: ...efrigerant charging REFRIGERANT UNIT OPERATION SAFETY AND ENVIRONMENTAL HAZARD Failure to follow this warning could result in personal injury or equipment damage This system uses Puron R 410A refriger...

Page 33: ...contactor and fan relay are de energized Compressor and fan operation are not allowed until voltage is a minimum of 190v The control will flash the appropriate fault code See Table 4 230V LINE POWER D...

Page 34: ...e thermistor comparison is not performed during low ambient cooling operation FAILED THERMISTOR DEFAULT OPERATION Factory defaults have been provided in the event of failure of outdoor air thermistor...

Page 35: ...0 psig low side retard S Use hoses with minimum 700 psig service pressure rating S Leak detectors should be designed to detect HFC refrigerant S Puron as with other HFCs is only compatible with POE oi...

Page 36: ...load or increase unit size UI temperature set too low too high Reset UI setting Low refrigerant charge Locate leak repair and recharge Air in system Recover refrigerant evacuate system and re charge O...

Page 37: ...t 2 Check gas valve Inducer pressure switch not closing 1 Check pressure switch wires connections and tubing Repair or replace if necessary Inadequate heating Dirty air filter Clean or replace filter...

Page 38: ...I START UP ELECTRICAL SUPPLY VOLTAGE COMPRESSOR AMPS INDOOR EVAPORATOR FAN AMPS TEMPERATURES OUTDOOR CONDENSER AIR TEMPERATURE DB RETURN AIR TEMPERATURE DB WB COOLING SUPPLY AIR DB WB GAS HEAT SUPPLY...

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