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Broadmore 1750 - Release 4.6
Maintenance and Troubleshooting
Error Codes
Error Codes
The software system will recognize and return both system and setup errors. These
error codes provide troubleshooting clues for the user and Customer Service use in
solving configuration and system errors. If a software error is returned to the display
screen, follow the procedure below:
1. Record the error exactly as it appears on the screen.
2. Complete the troubleshooting flow chart in this chapter to isolate and/or
correct any problem before going to step 3.
3. Contact Customer Service for assistance. Have the error message and other
pertinent information (e.g., system log) readily available.
NOTE:
The remainder of this chapter is based upon the assumption that
there are no system or setup software errors. Therefore, it is important to
clear all such errors before proceeding.
Redundancy
The Broadmore 1750 configuration has redundancy that serves to minimize system
downtime. Troubleshooting alerts for redundant components are clearly indicated on
the LEDs as explained below:
Power supply: a problem to either module is indicated by LED and log entry. The
unit can be replaced without impact to system operation.
NIM: a problem will give a fault on the online NIM with log entry and the backup
assumes control so a module replacement can be done without impact to system
operation.
SAM: the 1:N protection SAM in slot P takes over for the faulty unit that can then
be replaced without further impact to system operation. A log entry is also
provided to alert the operator.
CPU Sync: a problem synchronizing files between redundant CPUs (see below).
Summary of Contents for Broadmore 1750
Page 1: ...Broadmore TM 1750 USER MANUAL Part Number 770 0020 DC Product Release 4 6 January 2008 ...
Page 24: ...xii Broadmore 1750 Release 4 6 Table of Contents ...
Page 50: ...1 26 Broadmore 1750 Release 4 6 Product Description Alarm Power Module IOM ...
Page 69: ...CHAPTER 3 Receipt of Product In this Chapter Receipt 3 2 Unpacking 3 2 Inspection 3 3 ...
Page 72: ...3 4 Broadmore 1750 Release 4 6 Receipt of Product Damage Reporting ...
Page 82: ...4 10 Broadmore 1750 Release 4 6 Chassis Installation and Grounding AC Power Supply Tray ...
Page 114: ...6 16 Broadmore 1750 Release 4 6 Electrical Installation Software ...
Page 188: ...7 74 Broadmore 1750 Release 4 6 Configuration Help ...
Page 234: ...8 46 Broadmore 1750 Release 4 6 Maintenance and Troubleshooting Summary of Front Panel LEDs ...
Page 244: ...9 10 Broadmore 1750 Release 4 6 Command Line Interface About Command ...
Page 266: ...10 22 Broadmore 1750 Release 4 6 Security Management FTP Login ...
Page 302: ...11 36 Broadmore 1750 Release 4 6 Security Management FIPS Mode sshdShow ...
Page 318: ...11 52 Broadmore 1750 Release 4 6 Security Management FIPS Mode Sanitation Procedures ...
Page 362: ...12 44 Broadmore 1750 Release 4 6 SNMP Configuration Notify Profiles ...
Page 370: ...A 8 Broadmore 1750 Release 4 6 Technical Specifications E3 Unstructured Circuit Emulation SAM ...
Page 373: ...APPENDIX C Software Error Messages In this Appendix Overview System Errors Setup Errors ...
Page 383: ...APPENDIX E Chassis Differences ...
Page 386: ...E 4 Broadmore 1750 Release 4 6 Chassis Differences Software Differences ...
Page 394: ...F 8 Broadmore 1750 Release 4 6 IPv6 Support Deleting a Network Route ...
Page 398: ...G 4 Broadmore 1750 Release 4 6 Broadmore Command List Commands Available at the CLI Prompt ...
Page 408: ...Glossary 10 Broadmore 1750 Release 4 6 Glossary ...