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An Emergency situation - Please read carefully:
The following points will clearly summarize what should happen if your
Dialler is activated.
1. Your Dialler will commence to dial in sequential order the numbers that
you have stored in its memory. It will perform this sequence twice if it
does not receive the necessary star “
Q
” key signal from the receiver of the
emergency call (see point 4 below).
2. If the call is live answered, the receiver of the call will be asked (by your
personal voice recording pg 8) to try and make contact with you via the
in-built 2-way communication, by pressing the star “
Q
” key.
3. If the receiver presses the star
“
Q
” key they will open up the 2-way
communication feature that is in-built into the Smart Dialler. This may
allow 2-way communication between the person in need and the receiver
of the emergency call. Both party’s will need to speak very loudly for this
communication to be effective.
Please Note;
the 2-way communication
feature will only be effective if the person in need is within a relatively
close distance to the Smart Dialler. If no communication is established then
the receiver of the call should take the necessary action to ensure the well
being of the person who activated the emergency call.
4. It is important that the receiver of the call presses the star “
Q
” key to try
and communicate with the person in need. By doing this the Smart Dialler
will cease to dial any further numbers and will resume to ready or standby
mode. This action prevents the Dialler from continuing to seek further
assistance from more personnel which may confuse the situation. The
Smart Dialler can however be re-activated at anytime by again pressing the
red buttons on your Wireless Pendant.
Please Note:
When the receiver of the emergency call presses the Star “
Q
”
Key on their phone and activates two-way communication it should be
noted that when communication has ended 3 horizontal bars will appear
in the indicator window of the dialler. This simply means that the smart
dialler did receive a response from the receiver of the call. These bars will
revert to the standard window once the yellow button is pressed. The
2-way communication feature is designed to DISCONNECT after 1 minute
but if the star “
Q
” key is again pressed by the CALL RECEIVER after hearing
a series of beeps, communication will continue.
5. After the receiver of the call hangs up, and after a short delay, a 10
second “confidence tone” will sound to reassure the caller that help is on
the way. This confidence tone comprises of five short sounds similar to a
door bell. (Same sound as pressing the yellow button).
6. In the unlikely event of a power failure during an emergency, your Smart
Dialler will continue to function by using the 9 volt rechargeable battery
as a power supply.