Troubleshooting
164
Recording was stopped due to insufficient write speed of the memory card
- The write speed of the memory card was too slow so recording was stopped. Replace the
memory card with one rated SD Speed Class 4, 6 or 10.
- When the recording mode is 28 Mbps LPCM (50.00P), 28 Mbps (50.00P) or 35 Mbps (50.00P),
you must use a memory card rated SD Speed Class 6 or 10.
- When recoding movies using slow & fast motion, you must use a memory card rated SD Speed
Class 10.
- After repeatedly recording, deleting and editing scenes (fragmented memory), it will take longer
to write data on the memory card and recording may stop. Save your recordings (
A
113) and
initialize the memory card (
A
37).
Scene recorded using another device. Cannot copy the scene.
Scene recorded using another device. Cannot divide the scene.
- Scenes that were not recorded with this camcorder cannot be copied or divided with this
camcorder.
Some scenes could not be deleted
- Movies that were protected/edited with other devices and then transferred to a memory card
connected to the computer cannot be deleted with this camcorder.
Some scenes were recorded using another device and cannot be copied.
- Scenes that were not recorded with this camcorder cannot be copied.
Task in progress. Do not disconnect the power source.
- The camcorder is updating the memory card. Wait until the operation ends and do not
disconnect the compact power adapter or remove the battery pack.
This photo cannot be displayed
- You may not be able to display photos taken with other devices or image files created or edited
on a computer and then transferred to a memory card connected to the computer.
To record video on this memory card, it is recommended to use a video quality setting other
than [50.00P Recording].
- When using a memory card rated SD Speed Class 2 or 4, you may not be able to record
movies if you use a recording mode of 28 Mbps LPCM (50.00P), 28 Mbps (50.00P) or 35 Mbps
(50.00P).
To use this function change the camera mode to Manual or Cinema
-
C
, the CUSTOM dial (
A
95) and some of the functions that can be assigned to the
assignable buttons (
A
96) cannot be used in
mode. Set the mode switch to
n
(
mode) or
E
(
mode) to use them.
Too many photos and MP4 movies. Disconnect the USB cable.
- Disconnect the USB cable. Try using a memory card reader or decrease the number of photos
and MP4 movies on the memory card to fewer than 2,500 (Windows), or 1,000 (Mac OS).
- If a dialog box appeared on the computer screen, close it. Disconnect the USB cable, and
restore the connection after a short while.
Unable to recognize the data
- The camcorder cannot recognize data that was recorded using a video configuration that is not
supported (NTSC).
Unable to recover data
- Could not recover a corrupted file. Save your recordings (
A
113) and initialize the memory
card using the [Complete Initialization] option (
A
37).
COP
Y
