Troubleshooting
162
Cannot play back Initialize only using the camcorder
- The memory card in the camcorder was initialized using a computer. Initialize the memory card
with this camcorder (
A
37).
Cannot record
- There is a problem with the memory card. If this message appears often without apparent
reason, contact a Canon Service Center.
Cannot record Check the memory card
- There is a problem with the memory card. Save your recordings (
A
113) and initialize the
memory card using the [Complete Initialization] option (
A
37). If the problem persists, use a
different memory card.
Cannot record movies on this memory card
- Movies cannot be recorded on a 64 MB or smaller memory card. Use a recommended memory
card (
A
36).
Cannot trim the scene
- MP4 movies that were copied to a memory card with a larger cluster size than the memory card
they were recorded on cannot be trimmed.
- MP4 movies that were recorded or copied using other devices cannot be trimmed.
Charge the battery pack
- Battery pack is exhausted. Charge the battery pack.
Check the memory card
- Cannot access the memory card. Check the memory card and make sure it is inserted
correctly.
- A memory card error occurred. The camcorder cannot record or display the image. Try
removing and reinserting the memory card, or use a different memory card.
- You inserted a MultiMedia Card (MMC) into the camcorder. Use a recommended memory card
(
A
36).
- If after the message disappears,
6
/
7
appears in red, perform the following: Turn off the
camcorder and remove and reinsert the memory card. If
6
/
7
turns back to green you can
resume recording/playback. If the problem persists, save your recordings (
A
113) and
initialize the memory card (
A
37).
Do not disconnect the power source. Do not disconnect the USB cable unless you first use
the computer to safely end the connection.
- When the camcorder is in
mode and is connected to the computer with the supplied USB
cable, the camcorder cannot be operated. Disconnecting the USB cable or power source while
this message appears may result in permanent loss of the recordings on the memory card. Use
the computer's Safely Remove Hardware function to end the connection and disconnect the
USB cable before using the camcorder.
File name error
- The folder and file numbers have reached their maximum value. Set
>
[File Numbering]
to [Reset] and delete all the MP4 movies (
A
102) and photos (
A
112) on the memory card or
initialize it (
A
37).
Initialize only using the camcorder
- Initialize the memory card with this camcorder (
A
37).
May not be possible to record movies on this memory card
- You may not be able to record movies on a memory card without a Speed Class rating or rated
SD Speed Class 2. Replace the memory card with one rated SD Speed Class 4, 6 or 10.
COP
Y
