Canon VIXIA HF G50 Instruction Manual Download

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Troubleshooting

109

Troubleshooting

If you have a problem with your camcorder, refer to this section. Consult a Canon Service Center if the
problem persists.

Power source

The camcorder will not turn on or it turns off by itself.

- The battery pack is depleted. Replace or charge the battery pack.
- Remove the battery pack and reattach it correctly.

Cannot charge the battery pack.

- Make sure the camcorder is off so charging can start.
- The temperature of the battery pack is outside its operating range (approximately 0 – 40 °C

(32 – 104 °F)). Remove the battery pack, warm it or let it cool down, as necessary, and try
charging it again.

- Charge the battery pack in temperatures between approximately 0 °C and 40 °C (32 °F and

104 °F).

- The battery pack is faulty. Replace the battery pack.
- The camcorder cannot communicate with the battery pack attached. Battery packs not

recommended by Canon for use with this camcorder cannot be charged using this camcorder.

- If you are using a battery pack recommended by Canon for use with this camcorder, there may

be a problem with the camcorder or battery pack. Consult a Canon Service Center.

A noise can be heard from the compact power adapter.

- A faint sound can be heard while the compact power adapter is connected to a power outlet.

This is not a malfunction.

The battery pack becomes depleted extremely quickly even at normal temperatures.

- The battery may have reached the end of its battery life. Buy a new battery pack.

Recording

Pressing the START/STOP button will not start recording.

- You cannot record while the camcorder is writing previous recordings onto an SD card (while

the ACCESS indicator is on or flashing). Wait until the camcorder has finished.

The point where the START/STOP button was pressed does not match the beginning/end of
the recording.

- There may be a slight interval between pressing the START/STOP button and the actual start/

end of recording. This is not a malfunction.

The camcorder will not focus.

- Autofocus does not work on the subject. Focus manually (

54).

- The viewfinder is not adjusted. Use the dioptric adjustment lever to make the proper

adjustment (

19).

- The lens or Instant AF sensor is dirty. Clean the lens or sensor with a soft lens-cleaning cloth

(

119). Never use tissue paper to clean the lens.

Operating the grip zoom rocker has no effect.

- The grip zoom rocker is deactivated. Set [Camera Setup]

[Grip Zoom Operation] to [Enable].

Operating the focus/zoom ring has no effect.

- The focus/zoom ring is deactivated. Set [Camera Setup]

[Focus/Zoom Ring Operation] to

[Enable].

Summary of Contents for VIXIA HF G50

Page 1: ...PUB DIE 0528 000 4K Camcorder Instruction Manual ...

Page 2: ...dministrator Inc in the United States and other countries Other names and products not mentioned above may be trademarks or registered trademarks of their respective companies This device incorporates exFAT technology licensed from Microsoft Full HD 1080 refers to Canon camcorders compliant with high definition video composed of 1 080 vertical pixels scanning lines This product is licensed under A...

Page 3: ...rding for extended periods With its two SD card slots the camcorder allows you to use dual recording A 30 to record the same clip on two SD cards or relay recording to automatically switch to the other SD card when the one being used becomes full Dual recording is a convenient way to create a backup of your recordings while relay recording effectively extends the available recording time Emphasis ...

Page 4: ... those hard to catch opportunities Looks A 49 You can adjust various aspects of the picture such as the color depth sharpness and brightness to create a desired look Other Features Battery packs compatible with Intelligent System give you an estimate in minutes of the remaining recording time Compatibility with the optional GP E2 GPS Receiver to geotag your recordings A 78 Compatibility with the o...

Page 5: ...ution and Bit Rate 35 Selecting the Frame Rate 35 Slow Fast Motion Recording 36 Shooting Modes 37 Special Scene Modes 38 Exposure Adjustment 40 Manual Exposure n 40 Automatic Exposure 41 Touch Exposure 42 Exposure Lock AE Lock 43 Exposure Compensation 43 ND Filter 44 Using the Zebra Pattern 44 Backlight Correction 45 Automatic Gain Control AGC Limit 46 White Balance 47 Using Looks 49 Zooming 50 Us...

Page 6: ...ng Clips and Photos 88 Trimming Clips 89 6 External Connections 90 Video Output Configuration 90 Connecting to an External Monitor 92 Connection Diagram 92 Using the HDMI OUT Terminal 92 7 Saving Clips 94 Working with Clips on a Computer 94 Copying Clips and Photos Between SD Cards 95 8 Additional Information 96 Menu Options 96 FUNC Menu 96 Setup Menus 97 Appendix Onscreen Icons and Displays 105 T...

Page 7: ...o the LCD screen and the viewfinder screen Clip refers to one movie unit from the point you press the START STOP button to start recording until you press again to pause the recording The photos included in this manual are simulated pictures taken with a still camera Some screenshots in this manual have been simplified to show only relevant icons IMPORTANT Observe the following precautions while t...

Page 8: ...ther the camcorder is in shooting CAMERA or playback MEDIA mode In this example the function is available only in mode For details refer to Turning the Camcorder On and Off A 21 Indicates the camera mode For details refer to Setting the Camera Mode A 22 The arrow is used to abbreviate menu selections For details on how to use the menus refer to Using the Menus A 25 For a summary of available menu ...

Page 9: ...ssories 9 Supplied Accessories The following accessories are supplied with the camcorder CA 570 Compact Power Adapter incl power cord Ferrite core BP 820 Battery Pack Lens hood with lens barrier Lens cap Quick Guide ...

Page 10: ...u review recording button A 34 Assignable button 5 A 81 5 Lens hood A 17 6 Focus Zoom ring A 50 54 7 CUSTOM customizable dial A 80 8 CUSTOM customizable button A 80 9 SD card compartment cover 10 DISP onscreen display button A 76 BATT INFO battery information button A 16 4 10 8 7 6 5 1 3 2 9 Left side view ...

Page 11: ... MIC terminal A 66 3 HDMI OUT terminal A 92 92 4 REMOTE terminal A 77 For connecting commercially available remote controllers 5 headphones terminal A 73 6 USB terminal A 78 7 DC IN terminal A 14 8 Grip belt A 19 2 5 6 3 4 8 7 1 Right side view ...

Page 12: ...CD touch screen A 18 5 Focus Zoom ring switch A 50 54 6 Viewfinder A 19 7 Dioptric adjustment lever A 19 8 Joystick SET button A 22 9 Strap mount A 19 10 Assignable button 3 A 81 11 Assignable button 4 A 81 12 Battery attachment unit A 14 13 START STOP button A 32 14 MENU button A 25 15 Serial number 1 4 5 6 7 8 9 14 15 13 12 11 10 3 2 Front view Back view ...

Page 13: ...hoe 5 Camera mode switch A 22 6 Grip zoom rocker A 51 7 ACCESS indicator A 32 8 Mini advanced shoe A 65 9 Lens hood mount index mark 10 Tripod socket For mounting the camcorder on a tripod with a mounting screw 6 5 mm 0 26 in or shorter 11 BATTERY RELEASE switch A 15 12 Eye cup A 19 3 4 5 6 7 8 1 2 9 10 11 12 Top view Bottom view ...

Page 14: ... DC IN terminal Pass the cable through the center of the core and wrap it around the core as shown in the illustration then close the unit until it clicks shut Charging the Battery Pack The camcorder can be powered with a battery pack or directly using the supplied CA 570 Compact Power Adapter 1 Connect the compact power adapter to the camcorder and plug the power cord into a power outlet 2 Attach...

Page 15: ...e compact power adapter do not fix it permanently to one place as this may cause a malfunction Do not connect to the camcorder s DC IN terminal or to the compact power adapter any electrical equipment that is not expressly recommended for use with this camcorder To prevent equipment breakdowns and excessive heating do not connect the supplied compact power adapter to voltage converters for oversea...

Page 16: ...so will ensure that the remaining recording time will be displayed accurately We recommend that you prepare battery packs to last 2 to 3 times longer than you think you might need For handling precautions regarding the battery pack refer to Safety Instructions and Handling Precautions A 115 For charging times and approximate usage times refer to Reference Tables A 127 Checking the Remaining Batter...

Page 17: ...ht that can be the cause of lens flare and ghost images Additionally closing the lens barrier can help prevent fingerprints and dirt accumulation on the lens 1 Remove the lens cap 2 Align the mark on the lens hood with the lens hood mount index mark on the bottom of the camcorder 햲 and then turn the lens hood clockwise until it stops with a click 햳 Be careful not to deform the lens hood Make sure ...

Page 18: ... brightness of recordings Using a brighter setting will shorten the effective usage time of the battery pack When the LCD panel is turned 180 degrees toward the subject you can use the Display Setup LCD Mirror Image setting to reverse the screen s image horizontally showing a mirror image of the subject For details about how to take care of the LCD screen refer to Handling Precautions A 116 Cleani...

Page 19: ...t affect the brightness of recordings Using a brighter setting will shorten the effective usage time of the battery pack You cannot use the LCD screen and viewfinder simultaneously Make sure you keep the eye cup attached when using the camcorder If you wear glasses you may find the viewfinder easier to use if you flip back the outer edge of the eye cup toward the camcorder body For details about h...

Page 20: ...st strap to the strap mount on the grip belt adjust the length and fasten You can use both for extra convenience and protection Attaching an optional shoulder strap Pass the ends of the shoulder strap through the strap mount on the grip belt and adjust the length of the strap ...

Page 21: ...cordings Select the mode using the power switch To turn on the camcorder Set the power switch to CAMERA for mode A 32 or MEDIA for mode A 84 The POWER CHG indicator will illuminate in green To turn off the camcorder Set the power switch to OFF The POWER CHG indicator will go out NOTES You can use the B System Setup POWER LED setting to prevent the POWER indicator from illuminating POWER CHG indica...

Page 22: ... switch to n With this mode you can enjoy full access to menus settings and advanced functions Using the MENU Button and Joystick You can navigate some of the camcorder s menus and screens using the MENU button and joystick instead of using the touch screen Joystick SET button When making a menu selection push the joystick to move the orange selection frame in the menu Then press the joystick itse...

Page 23: ... in short form numbers instead of month names or only the day and month but it will still follow the order you selected 6 Touch 24H to use 24 hour clock or leave it unselected to use 12 hour clock AM PM 7 Touch OK to start the clock and close the setup screen NOTES With the following settings you can change the time zone date and time also after the initial setup You can also change the date forma...

Page 24: ...zone to match your location The default setting is New York In addition the camcorder is able to retain the date and time of an additional location This is convenient when you travel so that you can set the camcorder to match the time of your home location or that of your travel destination Refer to Setup Menus A 25 for details on how to navigate the menu for this procedure 1 Open the Time Zone DS...

Page 25: ... use the touch panel 1 Press the MENU button 2 Touch the icon of the desired setup menu from the top row In the example the B icon corresponding to the System Setup menu 3 Touch the desired menu item Language in the example If the desired menu item does not appear in the menu page displayed drag your finger left right to scroll through other menu pages For main procedures the page number may be gi...

Page 26: ... page 4 Push the joystick Ý to select the desired setting option and then press SET 5 Press the MENU button to close the menu You can push the joystick to highlight the L button and press SET to return to the previous menu page You can also highlight the X button and press SET to close the menu NOTES Touching X or pressing the MENU button at any time closes the menu Unavailable items may appear gr...

Page 27: ...adjustment dial first push the joystick Î to highlight the dial in orange and then Þ to select the desired value 4 Select X to close the FUNC menu or L to return to the left column From the left column push the joystick Ð to select the X icon and then press SET From the bottom row push the joystick Í once and then Þ to select the desired icon NOTES Depending on the selected function other buttons ...

Page 28: ...60 A 35 or using slow fast motion recording A 36 we recommend using SD cards rated UHS Speed Class U3 IMPORTANT After repeatedly recording deleting and editing clips if the SD card is fragmented you may notice slower writing speeds to the card and recording may even stop In such case save your recordings and initialize the card with the camcorder Be sure to initialize SD cards especially before sh...

Page 29: ...rd once to release it When the SD card springs out pull it all the way out ACCESS SD card access indicator If you set B System Setup ACCESS LED to j Off the ACCESS indicator will not illuminate IMPORTANT Turn off the camcorder before inserting or removing an SD card Inserting or removing a card with the camcorder on may result in permanent data loss SD cards have front and back sides that are not ...

Page 30: ...ecorded 1 Select Recording Media 3 Recording Setup Recording Media 2 Select the desired SD card 6 Mem Card A or 7 Mem Card B for recording clips v Rec Media for Movies and or photos Rec Media for Photos 3 Select X After closing the menu the icon of the SD card selected for recording clips will appear on the screen Dual Recording and Relay Recording The camcorder features two convenient recording m...

Page 31: ...slow fast motion recording Recovering Clips Some actions such as suddenly turning off the camcorder or removing the SD card while data is being recorded can cause data errors in the recorded clip You may be able to recover clips with corrupted data with the following procedure 1 Open the index screen with the clip you wish to recover A 84 2 Select the corrupted clip a clip with the icon instead of...

Page 32: ... switch to OPEN 2 Set the camera mode switch to the desired position Set it to N mode or n mode according to how you want to use the camcorder 3 Set the power switch to CAMERA The POWER CHG indicator will illuminate in green To record video Press the START STOP button to begin recording During recording Ü will appear on the screen The ACCESS indicator will flash from time to time while the clip is...

Page 33: ... Additionally when a subject s face is detected the camcorder will automatically keep the subject in focus and optimize the exposure A video recording will be saved as separate clips in the following cases When the camcorder switches to the other SD card while recording video due to the relay recording function A 30 The video stream file in the clip will be split approximately every 4 GB Playback ...

Page 34: ...Recorded You can review the last 4 seconds of the last clip recorded with the camcorder without switching to mode While reviewing the clip there will be no sound from the built in speaker 1 Record a clip 2 After you finish recording a clip press the u button ...

Page 35: ...fer to Recording Audio A 66 Selecting the Resolution and Bit Rate 1 Select Resolution 3 Recording Setup Resolution 2 Select the desired option and then select X The selected resolution and bit rate will appear at the right of the screen Selecting the Frame Rate 1 Select Frame Rate 3 Recording Setup Frame Rate 2 Select the desired option and then select X The icon of the selected frame rate will ap...

Page 36: ...cted the maximum continuous recording time will be 3 hours which played back at x0 5 slow motion equal 6 hours of playback time Conversely fast motion recording will not stop in such a way Changing the video configuration will deactivate slow fast motion recording While slow fast motion recording is activated the recording command signal will not be output from the HDMI OUT terminal About the time...

Page 37: ...ing modes other than Special Scene modes refer to Exposure Adjustment A 40 Operating modes Shooting mode Description A Programmed AE The camcorder automatically sets the shutter speed aperture and gain 41 Shutter Priority AE You manually set the shutter speed while the camcorder automatically adjusts the aperture and gain 41 Aperture Priority AE You manually set the aperture and ND filter while th...

Page 38: ...while blurring the background ûSports To record sports scenes such as sporting events or dance scenes Q Night Scene To record nightscapes with lower noise K Snow To record in bright ski resorts without the subject being underexposed L Beach To record on a sunny beach without the subject being underexposed M Sunset To record sunsets in vibrant colors R Low Light To record in low light situations S ...

Page 39: ...cloudy days or in shaded places Check the image on the screen R Low Light Moving subjects may leave a trailing afterimage Picture quality may not be as good as in other modes White points may appear on the screen Autofocus may not work as well as in other modes In such case adjust the focus manually R Low Light T Fireworks To avoid camcorder blur blur due to the camcorder moving we recommend using...

Page 40: ...tment dial will appear on the screen 3 Drag your finger along the dial to set the desired value You can select to display the zebra pattern A 44 step 2 and check for overexposed areas 4 Repeat steps 2 and 3 as necessary to adjust the exposure to the desired level 5 Select X Available settings 1 Available values depend on the zoom position Aperture values displayed on the screen are for reference o...

Page 41: ...creen You can select to display the zebra pattern A 44 step 2 and check for overexposed areas 3 Drag your finger along the dial to set the desired shutter speed You can also adjust the shutter speed using the CUSTOM dial A 80 For available shutter speeds see the manual exposure table A 40 4 Select X Aperture Priority AE With this shooting mode you set the aperture value manually to control the dep...

Page 42: ...tings You can even touch a bright area of the image to try to avoid overexposure Highlight AE This function can only be used when the shooting mode is set to or one of the Special Scene modes except for T Fireworks 1 Open the exposure screen FUNC y Exposure Comp An adjustment dial will appear on the screen You can select to display the zebra pattern A 44 step 2 and check for overexposed areas 2 To...

Page 43: ...d the available exposure compensation range may differ 4 Select X The exposure compensation value and will appear at the left of the screen Exposure Compensation You can compensate the exposure that was set using automatic aperture in order to darken or lighten the image This function can only be used when the shooting mode is set to or 1 Open the exposure screen FUNC y Exposure Comp If the exposu...

Page 44: ...ct the exposure appropriately The camcorder offers two levels of zebra pattern With 100 only areas that will lose detail in the highlight areas will be identified while 70 will identify also areas that are dangerously close to losing detail 1 Select the aperture shutter speed gain or exposure compensation Aperture FUNC Aperture Shutter speed FUNC Shutter Speed Gain FUNC Gain Exposure compensation ...

Page 45: ... the left of the screen and the exposure will be adjusted to account for backlight conditions Alternatively you can set an assignable button to BLC Always On A 81 In that case press the assignable button to turn the backlight correction on and off NOTES This camcorder also has an automatic backlight correction feature with the v Camera Setup Auto Backlight Correction setting Backlight correction w...

Page 46: ... the AGC limit adjustment screen FUNC AGC Limit n An adjustment dial will appear on the screen Select n again to return the camcorder to automatic gain control 2 Drag your finger along the dial to set the desired maximum gain value You can select an AGC limit from 0 0 dB to 23 0 dB The lower the setting the lower the AGC limit 3 Select X When an AGC limit is set and the maximum gain value will app...

Page 47: ... An adjustment dial will appear on the screen 4 Drag your finger along the dial to set the color temperature value 5 Select X To set a custom white balance Set 1 or Set 2 3 Point the camcorder at a gray card or white object so that it fills the frame at the center of the screen and then select Å When the Å icon stops flashing the procedure is completed The setting is retained even if you turn off ...

Page 48: ...le button to Å Set WB A 81 you can press the button to register a custom white balance after you point the camcorder at a gray card or white object Using a custom white balance may provide better results in the following cases Changing lighting conditions Close ups Subjects in a single color sky sea or forest Under mercury lamps certain types of fluorescent lights and LED lights If you set an assi...

Page 49: ...n only be used when the shooting mode is set to or n 1 Open the looks screen FUNC Looks 2 Adjust the detailed settings i Select or to adjust the value You can also drag your finger along the adjustment bar The sharpness contrast and color depth can be adjusted as follows Sharpness 0 softer image to 7 sharper image Contrast 4 low contrast to 4 high contrast Color Depth 4 shallower colors to 4 riche...

Page 50: ...58 Using the Focus Zoom Ring 1 Set the focus zoom ring switch to ZOOM 2 Turn the focus zoom ring to adjust the zoom Turn the focus zoom ring slowly for a slow zoom turn it faster for faster zooms The zoom bar that appears on the screen indicates the approximate zoom position NOTES You can use the v Camera Setup Focus Zoom Ring Operation setting to disable the focus zoom ring s operation You can us...

Page 51: ...ct whether to use a variable or constant zoom speed Grip Zoom Speed Y variable or X constant If you selected Y skip to step 4 3 Select Ï or Ð or drag your finger along the adjustment bar to set the desired constant speed 4 Select X NOTES When Zoom Speed Level is set to Z Fast the camcorder may pick up and record lens operation sounds When you are using an external microphone while recording the so...

Page 52: ...controls FUNC R Zoom The zoom controls appear at the bottom the screen 2 Touch the zoom controls to operate the zoom Touch anywhere within the V area to zoom out or anywhere within the U area to zoom in Touch closer to the center for a slow zoom touch closer to the V U icons for faster zooms 3 Select X Using an Optional Remote Controller The zoom speeds when using the optional RC V100 Remote Contr...

Page 53: ... select X 3 Open the zoom controls FUNC R Zoom 4 Select digital tele converter and then select X The center of the screen will be enlarged approximately 2 times and the icon will appear Select again before closing the screen to deactivate the digital tele converter NOTES You can attach the optional tele converter and use it in conjunction with this function to increase the effect The digital tele ...

Page 54: ...tment screen will appear 3 Touch a subject that appears inside the frame The Touch AF mark I will flash and the focusing distance will be adjusted automatically To return the camcorder to autofocus touch m 4 If necessary turn the focus zoom ring to further adjust the focus 5 Touch X to close the focus adjustment screen NOTES If you operate the zoom after focusing the focus on the subject may be lo...

Page 55: ...ition will be grayed out while adjusting the focus or zoom To end focus preset select the focus preset button NOTES The preset focus position will be canceled when the camcorder is turned off Focusing distances are approximate You can change the distance units used with the Display Setup Distance Units setting You can use the v Camera Setup Focus Preset Speed setting to set the speed at which the ...

Page 56: ...ified 2 times The frame displayed at the bottom right corner of the screen magnification frame shows the approximate part of the image shown magnified 2 If necessary move around the magnification frame to check other parts of the image Drag your finger on the LCD screen or push the joystick ÝÞ 3 Select X to cancel the magnification If the face detection or tracking frame is displayed on the screen...

Page 57: ...and cannot be changed Autofocus takes longer to focus when the frame rate is 29 97P or 23 98P than when it is 59 94P About soft focus due to smaller apertures When recording in bright surroundings the camcorder closes down the aperture This may cause the picture to appear blurred and is more noticeable toward the wide angle end of the zoom range In such case in mode select the Programmed AE Shutte...

Page 58: ...turned off 1 Activate face detection tracking v Camera Setup Face Detection Tracking i On X will appear at the left of the screen 2 Point the camcorder at the subject A white frame will appear around the face of the main subject Other faces will have gray frames 3 If necessary touch the desired subject on the screen to select a different main subject To select a different person Touch a face with ...

Page 59: ...more than 80x zoom Touching somewhere with a color or pattern unique to the subject will make it easier to track However if there is another subject in the vicinity that shares similar characteristics to the selected subject the camcorder may start tracking the incorrect subject Touch the screen again to select the desired subject In certain cases the camcorder may not be able to track the subject...

Page 60: ...ed on a tripod The icon of the selected mode appears at the top center of the screen NOTES If the degree of camcorder shake is too high the image stabilizer may not be able to fully compensate For surveying and following shots when you pan the camcorder from side to side or tilt it up and down we recommend setting Image Stabilizer to Ä Dynamic or Å Standard Powered IS will be deactivated when the ...

Page 61: ... If you set the time code mode to Preset you can select the time code running mode 1 Select Time Code Running Mode 3 Recording Setup Time Code Running Mode 2 Select the desired option and then select X Options Operating modes Preset The time code starts from an initial value you can select in advance The default initial time code is 00 00 00 00 See the following procedures to select the time code ...

Page 62: ...g from the time code entered the moment you select OK 4 Select X NOTES When the frame rate is set to 23 98P the frames value in the time code runs from 0 to 23 For other settings it runs from 0 to 29 However if Display Setup HDMI Scan Mode is set to PsF Forced 1080i even when the frame rate is set to 23 98P the frames value of the time code output from the HDMI OUT terminal will be converted so it...

Page 63: ...is set to non drop frame NDF and cannot be changed 1 Select DF NDF 3 Recording Setup DF NDF 2 Select DF or NDF and then select X The time code display will differ depending on the setting When you select DF the time code will appear as 00 00 00 00 when you select NDF it will appear as 00 00 00 00 NOTES When you mix drop frame and non drop frame time codes there might be a discontinuity in the time...

Page 64: ...it select Time instead to set the date for the user bit select Date Then select X The rest of the procedure is not necessary The user bit setting screen will appear with the orange selection frame on the leftmost digit To reset the user bit to 00 00 00 00 select Reset Select Cancel to close the screen without setting the user bit 2 Select the digit you want to change and then select Í or Î to chan...

Page 65: ...and use the accessories refer also to the instruction manual of the accessory used 1 Open the mini advanced shoe cover 2 Attach the optional accessory to the mini advanced shoe When a compatible accessory is attached to the mini advanced shoe º will appear on the screen NOTES Accessories designed for the Advanced Accessory Shoe cannot be used with this camcorder Look for video accessories bearing ...

Page 66: ...ise due to wind we recommend that you use the wind screen supplied with the microphone Attach the DM 100 Directional Stereo Microphone to the mini advanced shoe º will appear on the screen For details about using the optional external microphone refer to the instruction manual of the DM 100 Using Commercially Available Microphones You can also use commercially available condenser microphones with ...

Page 67: ... Ideal for outdoor events with music Speech Best for recording human voices and dialog Meeting To record people talking while keeping each voice separate allowing viewers to feel as if they were there Forest and Birds To record birds and scenes in forests The camcorder clearly captures sound as it spreads Noise Suppression To record clips while reducing noise from wind passing vehicles and similar...

Page 68: ...al adjustment continue the procedure to adjust the audio recording level 5 Touch and hold Ï or Ð to adjust the recording level as necessary As a guideline adjust the audio recording level so that the audio level meter on the screen will go to the right of the 18 dB mark one mark right of the 20 dB mark only occasionally 6 Select X Standard Music Festival Speech Meeting Forests and Birds Noise Supp...

Page 69: ...ene A 67 2 Select Built in Mic Att MIC Att MIC terminal or º Mic Att mini advanced shoe C Audio Setup Built in Mic Att C Audio Setup MIC Att or º Mic Att 3 Select the desired option and then select X Options Low Cut Filter MIC Terminal You can activate the low cut filter to reduce the sound of blowing wind a car s engine and similar ambient sounds When recording in surroundings unaffected by wind ...

Page 70: ...ound is recorded 1 Select the Custom Setting audio scene A 67 2 Select Built in Mic Directionality Audio Setup Built in Mic Directionality 3 Select the desired option and then select X Options Operating modes H Auto High The camcorder will automatically activate the built in microphone wind screen at a high level as necessary L Auto Low The camcorder will automatically activate the built in microp...

Page 71: ...sing the built in microphone select the Custom Setting audio scene A 67 This step is not necessary when using an external microphone 2 Make sure that FUNC C Audio is set to ö Manual A 68 3 Select Audio Limiter C Audio Setup Audio Limiter 4 Select i On and then select X Operating modes h Normal Appropriate for balanced sound under most normal recording conditions ç Boost LF Range Accentuates the lo...

Page 72: ...om Setting audio scene A 67 This step is not necessary when using an external microphone 2 Select Audio Compressor C Audio Setup Audio Compressor 3 Select the desired option and then select X Options Operating modes H High Flattens out audio levels more and is best when recording multiple people talking at varying levels such as during a meeting L Low Keeps a clearer distinction between loud and q...

Page 73: ...ne Volume 2 Select Ô or Õ to adjust the volume and then select X You can also drag your finger along the volume bar To adjust the volume during playback During playback adjust the headphones volume the same way you adjust the speaker s volume A 87 IMPORTANT When using headphones make sure to lower the volume to an appropriate level NOTES Use commercially available headphones with a 3 5 mm minijack...

Page 74: ...n select X The selected color bars appear on the screen and will be recorded when you press the START STOP button NOTES This function cannot be used together with slow fast motion recording Recording an Audio Reference Signal The camcorder can output a 1 kHz audio reference signal with the color bars 1 Select 1 kHz Tone 3 Recording Setup 1 kHz Tone 2 Select the desired option and then select X You...

Page 75: ...n was pressed within 3 seconds of having turned on pre recording or having finished the previous recording This function cannot be used together with slow fast motion recording Pre recording will be deactivated in the following cases When the power switch or camera mode switch is operated When a menu is opened When the shooting mode white balance or look is changed When the SD card compartment cov...

Page 76: ...splays on Onscreen markers1 Displays off mode2 Only data code on All displays on 1 The onscreen markers will be displayed only when Display Setup Onscreen Markers is set to an option other than j Off 2 Pressing the DISP button has the same effect as touching the screen During single photo view and while playing back a clip the playback controls are displayed only momentarily Operating modes ...

Page 77: ...er and connect the optional RC V100 Remote Controller to the camcorder 2 Turn on the camcorder in mode and select REMOTE Terminal B System Setup REMOTE Terminal 3 Select RC V100 REMOTE A and then select X Options NOTES The following controls on the remote controller will not operate the camcorder Operating modes RC V100 REMOTE A Select this option to use the optional RC V100 Remote Controller Stan...

Page 78: ...the GP E2 Instruction Manual Supplied with the optional GP E2 GPS Receiver Activating the GPS Receiver Turn on the camcorder and receiver The icon appears on the left of the screen and will blink as the receiver tries to acquire satellite signals When satellite signals are correctly acquired the icon will stay continuously on GPS functions will be activated and clips and photos recorded thereafter...

Page 79: ...ged recordings with others or when uploading them to the Web Do not leave the GPS receiver near strong electromagnetic fields such as near powerful magnets and motors NOTES The GPS information recorded with clips corresponds to the location at the start of the recording Do not place cables connected to the HDMI OUT terminal near the receiver Doing so may negatively affect the GPS signal Initial GP...

Page 80: ... the CUSTOM button to display a quick menu of the options Use the CUSTOM dial to select the desired option and then press the CUSTOM button Operating modes Tv Av M When the shooting mode is set to or turn the CUSTOM dial to adjust the shutter speed or aperture value respectively When the shooting mode is set to n press the CUSTOM button repeatedly to select the value you wish to adjust aperture va...

Page 81: ... to it can be used 1 Physical buttons Press the MENU button and while holding it pressed down press the assignable button whose function you wish to change Onscreen assignable button Open the function selection screen with the menu setting B System Setup Onscreen Assignable Button A list of available functions appears with the current function assigned to the button highlighted You can use the men...

Page 82: ...unction on off 45 Powered IS Turns powered IS on off 60 Å Set WB Registers a custom white balance setting This is not available for the onscreen assignable button 47 Ä WB Priority Switches between the current white balance setting and a priority white balance setting registered with the v Camera Setup Set WB Priority setting 97 z Pre REC Turns pre recording on off 75 Rec Review Reviews the last cl...

Page 83: ...ngs into SD card slot B 2 Select Save B System Setup Backup Menu Settings 7 Save 3 Select Yes The camcorder s menu settings will be saved to the card If menu settings were previously saved the old file will be overwritten by the current menu settings 4 When the confirmation message appears select OK Loading Camcorder Settings 1 Insert an SD card that contains previously saved camcorder settings in...

Page 84: ...dex screen select the thumbnail of the desired recording Clips Playback will start from the selected clip until the last clip in the index screen Photos The selected photo will be displayed Swipe left right to view other photos Operating modes 3 4 5 6 1 2 2 1 y Clip index screen Photo index screen 2 Display the next previous index page You can also swipe left right on the screen 3 Index screen but...

Page 85: ...es have been changed You can turn off the recording date and time display or change the information displayed with the É Playback Setup Data Code setting Note that available options depend on the type of recording Depending on the recording conditions you may notice brief stops in video or sound playback between clips 1 5 6 7 8 9 10 11 12 2 3 4 9 10 12 13 14 1 FUNC button Clip photo operations A 8...

Page 86: ...ximately 5x 15x 60x the normal speed During fast playback select Ð to return to playback at normal speed x00 Øx00 Slow playback Select Ö Õ Touch repeatedly to change the playback speed to approximately 1 4 1 8 the normal speed x1 0Õ Öx1 0 Frame reverse advance During playback pause select Skip to the beginning of the current clip Select Ú Skip to the beginning of the previous clip Select Ú twice S...

Page 87: ...g Clip Information 1 In the clip index screen select I and then select the desired clip The Clip Info screen will be displayed Select Ï Ð to view the information for the previous next clip 2 Select L twice to return to the index screen Only when the optional GP E2 GPS Receiver was used when recording the clip 1 3 2 4 5 6 7 8 1 File number A 100 2 Display the information for the previous next clip ...

Page 88: ...idual recordings 1 Select the individual clips photos you want to delete A checkmark will appear on the recordings you select The total number of selected clips photos will appear next to the icon Select a selected clip or photo to remove the checkmark To remove all checkmarks at once select Remove All Yes 2 After selecting all the desired recordings select OK Options Deleting a Clip during Playba...

Page 89: ... precise point if necessary The point at which the clip will be trimmed is indicated by the marker Playback controls will appear on the screen A 86 Use any special playback modes as necessary to locate the desired point 4 Select the desired trimming options and trim the clip Trim Trim Before Marker or Trim After Marker Save as New or Overwrite With the first set of options you can select respectiv...

Page 90: ... the frame rate is set to 59 97P Automatically selected depending on the capabilities of the connected monitor Operating modes Recording video configuration Scanmode setting1 Maximum resolution setting2 Video output configuration Resolution Frame rate Resolution Frame rate Color sampling 3840x2160 29 97P 23 98P P 1920x1080 1920x1080 Same as that for video configuration3 YCbCr 4 2 2 8 bit 1280x720 ...

Page 91: ...configuration Resolution Frame rate Resolution Frame rate Color sampling 3840x2160 29 97P 23 98P P 3840x2160 3840x2160 Same as that for video configuration YCbCr 4 2 2 8 bit3 1920x1080 1920x1080 Same as that for video configuration 1280x720 59 94P 1280x720 59 94P PsF 1920x1080 59 94i 1920x1080 59 94P 29 97P 23 98P P 3840x2160 1920x1080 Same as that for video configuration 1920x1080 1920x1080 Same ...

Page 92: ...ys markers etc in order to check them also on an external monitor The audio output signal will be 2 channel linear PCM audio 16 bit 48 kHz sampling 1 Select HDMI Max Resolution Display Setup HDMI Max Resolution 2 Select the desired maximum resolution and then select L 3 mode only To output the time code signal select HDMI Time Code 3 Recording Setup HDMI Time Code 4 Select On and then select X NOT...

Page 93: ...e output is 720x480 59 94P The frames value in the time code will run from 0 to 29 instead of 0 to 23 in the following cases Display Setup HDMI Scan Mode is PsF Forced 1080i and the frame rate is 23 98P When the output is 1280x720 You can set both 3 Recording Setup Rec Command and HDMI Time Code to i On to use the camcorder s START STOP button to control also the recording operation of an external...

Page 94: ...e computer Recordings on the SD card are located in folders named XXX_mmdd under the DCIM folder where XXX is the folder number 100 to 999 and mmdd stands for the recording date A 100 Joining Clips Split by the Camcorder Use MP4 Join Tool to join clips split by the camcorder in the following cases When the camcorder switches to the other SD card while recording video due to the relay recording fun...

Page 95: ...eckmarks at once select Remove All Yes 2 After selecting all the desired recordings select OK Options Copying a Photo during Playback 1 Play back the desired photo A 84 2 Touch the screen to display the playback controls and then copy the photo FUNC Copy 6 7 or Copy 7 6 Proceed Yes 3 Drag your finger left right to select another photo to copy or select X NOTES In the following cases you will not b...

Page 96: ...t n manual Turn on off off when n is selected gain limit adjustment dial 0 0 dB to 23 0 dB 46 y Exposure Comp Exposure adjustment dial i Touch exposure settings Normal Highlights Zebra pattern button Off z 70 100 AE lock Turn on off off 40 White Balance Automatic Daylight É Tungsten Color Temperature Set 1 Set 2 47 BLC Always On Off On 45 Focus m Automatic n Manual when n is selected focus preset ...

Page 97: ...Enable Disable 51 Grip Zoom Speed Y variable speed X constant speed When X 1 16 8 51 High Speed Zoom i On j Off 52 AF Mode Instant AF Medium AF Normal AF 57 Face Detection Tracking i On j Off 58 Focus Preset Speed Z Fast Normal Slow Auto Backlight Correction i On j Off Auto Slow Shutter i On j Off Flicker Reduction j Off k Automatic ND Filter k Automatic j Off 44 Conversion Lens TL H58 WA H58 j Of...

Page 98: ...to j Off We recommend stabilizing the camcorder for example by mounting it on a tripod The camcorder will not use auto slow shutter when the AGC limit is set Flicker Reduction When set to k Automatic the camcorder will automatically detect and reduce flicker When recording under light sources such as fluorescent mercury or halogen lamps the screen may flicker depending on the shutter speed You may...

Page 99: ...f the response when focusing using the focus zoom ring This setting affects the focus zoom ring only when using it to adjust the focus when the focus zoom ring switch is set to FOCUS Zoom Ring Direction Changes the direction the focus zoom ring needs to be turned when using it to adjust the zoom when the focus zoom ring switch is set to ZOOM É Playback Setup menu mode only Data Code For clips disp...

Page 100: ...cordings file numbers will continue from the number following that of the last recording on the SD card n Continuous File numbers will continue from the number following that of the last file recorded with the camcorder This setting is the most convenient for managing files on a computer We recommend using the n Continuous setting Understanding folder names An example folder name is 101_1025 The f...

Page 101: ...on Sounds A beep will accompany some of the camcorder s operations While pre recording A 75 is activated the camcorder will not emit any notification sounds Menu item Setting options v y A Built in Mic Att k Automatic i On j Off 69 Built in Mic Wind Screen H Auto High L Auto Low j Off à 70 Built in Mic Freq Response h Normal ç Boost LF Range è Low Cut Filter é Boost MF Range ê Boost HF LF Range 71...

Page 102: ...y available remote control is operated while the mirror image is displayed the mirror image will deactivate temporarily for approximately 4 seconds Output Onscreen Displays When set to i On the camcorder s onscreen displays will appear also on the screen of a TV or monitor connected to the camcorder Onscreen Markers You can display a grid or a horizontal line at the center of the screen Use the ma...

Page 103: ...te Time Jan 1 2019 12 00 AM Date Format Y M D M D Y D M Y Y year M month D day 24H Toggle on 24 hour clock or off 12 hour clock 23 POWER LED i On j Off 21 ACCESS LED i On j Off 29 Auto Power Off i On j Off REMOTE Terminal RC V100 REMOTE A Standard 77 Assignable Button 1 to Assignable Button 5 Following are the default settings for each assignable button For a complete list of the functions that ca...

Page 104: ...y set the Date Time setting based on the information acquired from GPS For more details refer to Setting Time from GPS on the Camera in the receiver s instruction manual GPS Information Display When the optional GP E2 GPS Receiver is attached to the camcorder this function allows you to view GPS information For more details refer to Viewing GPS Information in the receiver s instruction manual Cert...

Page 105: ...osure lock A 43 00 0dB AGC limit A 46 D Focus A 54 0 0ft 000ft G Focusing distance While adjusting the focus the estimated focusing distance will be displayed Face detection tracking A 58 É È White balance A 47 Backlight correction A 45 O N Peaking A 56 z Zebra pattern A 44 GPS active A 78 Only when the optional GP E2 GPS Receiver is attached to the camcorder Digital tele converter A 53 REC STBY R...

Page 106: ...onditions of use the actual battery charge may not be indicated accurately Ð6 in green Ð7 in green Ð6 in yellow Ð7 in yellow in red in red Photo recorded A 32 When an icon is displayed in yellow the indicated card is almost full When or is displayed the photo cannot be recorded because of a problem with the SD card Icon Display Description 6 7 000h00m Remaining recording time 6 7 000h00m icon in y...

Page 107: ...nd screen A 70 Audio scenes A 67 MIC power A 66 Icon Display Description FUNC Opens the FUNC menu A 26 96 B Å Ä z Onscreen assignable button A 81 By default the Photo function take a photo is assigned to the button Tracking A 58 Exposure bar A 41 Audio recording level A 68 Icon Display Description ...

Page 108: ...SD card in use 00 00 00 00 00 00 00 00 Time code A 61 000000 000000 Current photo Total number of photos x0 0 x0000 Slow fast motion recording mode and slow fast motion rate A 36 º Frame rate A 35 Movie format 0000x0000 Resolution A 35 000Mbps Bit rate A 35 000000 Clip number 000 0000 File number A 100 Icon Display Description Ú Ù Ý Ð Ñ Ø Ö Õ Playback controls for clips A 86 Headphone Speaker volu...

Page 109: ...apter A faint sound can be heard while the compact power adapter is connected to a power outlet This is not a malfunction The battery pack becomes depleted extremely quickly even at normal temperatures The battery may have reached the end of its battery life Buy a new battery pack Recording Pressing the START STOP button will not start recording You cannot record while the camcorder is writing pre...

Page 110: ...ected using other devices cannot be deleted with this camcorder You may not be able to delete clips recorded or edited using another device Deleting clips takes longer than usual When the SD card contains a large number of clips some operations may take longer than usual Save your recordings A 94 and initialize the card A 30 Cannot copy clips photos You may not be able to copy clips photos recorde...

Page 111: ...owerful magnets and motors MRI machines or high voltage power lines Horizontal bands appear on the screen This is a phenomenon typical of CMOS image sensors when recording under some types of fluorescent mercury or sodium lamps This is not a malfunction You may be able to reduce the symptoms by setting Camera Setup Flicker Reduction to Automatic or by setting the shutter speed to a value matching ...

Page 112: ...re is no image on the external monitor The camcorder is not connected correctly to the external monitor Make sure the camcorder is connected correctly A 92 The video input on the external monitor is not set to the video terminal to which you connected the camcorder Select the correct video input The camcorder is connected using the optional HTC 100 High Speed HDMI Cable but there is no picture or ...

Page 113: ...th this camcorder A 30 Cannot record on this memory card Clips cannot be recorded on a 512 MB or smaller SD card Use a compatible SD card A 28 Cannot trim the clip Clips that were recorded or copied using other devices cannot be trimmed Charge the battery pack Battery pack is depleted Charge the battery pack Check the memory card Cannot access the SD card Check the SD card and make sure it is work...

Page 114: ...w fast motion recording mode use an SD card that is rated UHS Speed Class U3 To record other clips use an SD card that is rated SD Speed Class 6 or 10 or UHS Speed Class U1 or U3 After repeatedly recording deleting and editing clips fragmented memory it will take longer to write data on the SD card and recording may stop Save your recordings A 94 and initialize the SD card A 30 Some clips could no...

Page 115: ...running water and seek immediate medical assistance When disposing of batteries battery packs insulate the terminals with tape or other means This may cause electric shock explosion or fire Use only power sources specified in this instruction manual for use with the product Observe the following instructions when using a battery charger or AC adapter Do not plug in or unplug the product with wet h...

Page 116: ...iewfinder at strong light sources Do not leave the camcorder pointed at a bright subject Take special care when the camcorder is mounted on a tripod or the camcorder is being carried as the lens or viewfinder might be pointed toward such strong light sources When the camcorder is not in use make sure the lens barrier is closed Do not carry the camcorder by the LCD panel Be careful when closing the...

Page 117: ...ery pack is used for long periods of time in high temperatures Use the time shown on the screen as an approximation Regarding the use of non Canon battery packs For your safety battery packs that are not genuine Canon battery packs will not be charged even if you attach them to this camcorder or to the optional CG 800 Battery Charger We recommend using genuine Canon battery packs bearing the Intel...

Page 118: ...for about 3 months To recharge the built in lithium battery Connect the compact power adapter to the camcorder and leave it connected for 24 hours with the camcorder off Disposal When you delete clips or initialize an SD card only the file allocation table is altered and stored data is not physically erased When you dispose of an SD card or give either to another person initialize it first A 30 Fi...

Page 119: ...ensation water droplets to form on its internal surfaces Stop using the camcorder if condensation is detected Continued use may damage the camcorder Condensation may form in the following cases When the camcorder is moved quickly from cold to warm places When the camcorder is left in a humid room When a cold room is heated rapidly To avoid condensation Do not expose the camcorder to sudden or extr...

Page 120: ...Power Sources You can use the compact power adapter to operate the camcorder and to charge battery packs in any country with power supply between 100 and 240 V AC 50 60 Hz Consult a Canon Service Center for information on plug adapters for overseas use ...

Page 121: ...ADVANCED SHOE logo to ensure compatibility with the mini advanced shoe Availability differs from area to area VL 5 Video Light DM 100 Directional Stereo Microphone GP E2 GPS Receiver WA H58 Wide Attachment Protect Filter 58 mm ND4L Filter 58 mm ND8L Filter 58 mm HTC 100 High Speed HDMI Cable IFC 400PCU USB Cable RC V100 Remote Controller SS 600 SS 650 Shoulder Strap WS 20 Wrist Strap SC 2000 Soft ...

Page 122: ...e used together with the supplied lens hood with lens barrier The minimum focusing distance at full telephoto with the tele converter is 1 3 m 4 3 ft WA H58 Wide Attachment This wide attachment lens decreases the focal length by a factor of 0 75 giving you a wide perspective for indoor shots or panoramic views The wide attachment cannot be used together with the supplied lens hood with lens barrie...

Page 123: ...is highly sensitive super directional microphone attaches to the camcorder s mini advanced shoe It can be used as directional microphone monaural or stereo microphone SC 2000 Soft Carrying Case A handy camcorder bag with padded compartments and plenty of space for accessories This mark identifies genuine Canon video accessories When you use Canon video equipment we recommend Canon brand accessorie...

Page 124: ...SDHC SD High Capacity or SDXC SD eXtended Capacity card 2 slots Image Sensor 1 2 3 inch CMOS 21 140 000 pixels Effective pixels 8 290 000 pixels LCD Touch Screen 3 0 in wide TFT color 460 000 dots 100 coverage capacitive touch screen operation Viewfinder 0 24 in wide color equivalent to 1 560 000 dots 100 coverage Microphone Stereo electret condenser microphone attenuator 20 dB Lens f 3 67 73 4 mm...

Page 125: ...i Speed USB output only MIC Terminal 3 5 mm stereo minijack unbalanced power can be supplied to a plug in power microphone Sensitivity 65 dBV auto volume full scale 12 dB 1 5 k or more Microphone attenuator 20 dB Supplied power 2 4 V bias resistance 2 2 k headphone Terminal 3 5 mm stereo minijack unbalanced 24 dBV 32 load max volume 100 REMOTE Terminal 2 5 mm stereo sub mini jack input only Power ...

Page 126: ... x 90 mm 2 1 x 1 1 x 3 5 in Weight 135 g 4 8 oz BP 820 Battery Pack Battery type Rechargeable lithium ion battery compatible with Intelligent System Rated voltage 7 4 V DC Operating temperature 0 40 C 32 104 F Battery capacity 1780 mAh typical 13 Wh 1700 mAh minimum Dimensions 30 7 x 39 4 x 40 2 mm 1 2 x 1 6 x 1 6 in Weight 85 g 3 0 oz Weight and dimensions are approximate Errors and omissions exc...

Page 127: ...ge time of the battery pack may decrease when recording in cold surroundings when using the brighter screen settings etc Approximate times for recording with repeated operations such as start stop zooming and power on off Bit rate SD card 8 GB 16 GB 32 GB 64 GB 128 GB 150 Mbps 5 min 10 min 25 min 55 min 110 min 35 Mbps 25 min 55 min 115 min 240 min 485 min 17 Mbps 55 min 120 min 245 min 495 min 99...

Page 128: ...lor bars 74 Compact power adapter 14 Condensation 119 Connection to an external monitor 92 Copying recordings to an SD card 95 CUSTOM button 80 CUSTOM dial 80 D Data code 76 99 Date and time 23 DC IN terminal 14 Deleting recordings 88 Digital tele converter 53 Dioptric adjustment 19 Dual recording 30 E Error messages 113 Exposure Exposure compensation 43 Exposure lock 43 Highlight AE 42 Manual exp...

Page 129: ...r 77 Resetting all camcorder settings 104 Resolution frame size 35 Reviewing recordings 34 S Saving clips to a computer 94 SD card 117 Compatible SD cards 28 Initializing 30 Inserting Removing 29 Selecting the SD card for recording 30 Serial number 12 Setup menus 25 97 Shooting mode 37 Shutter speed 40 Slow fast motion recording 36 Snow Special Scene mode 38 Speaker 87 Sports Special Scene mode 38...

Page 130: ...mishandling accident improper maintenance or failure to follow operating instructions B If the Equipment is defective as a result of leaking batteries sand dirt or water damage C If defects or damages are caused by the use of unauthorized parts or by service other than by Canon USA s factory service centers or authorized service facilities D If the Equipment is used for commercial or industrial us...

Page 131: ... finish of the Equipment media nor does it apply to Equipment purchased outside Canada If the Equipment contains a hard disk drive Canon Canada recommends that data stored on that drive be duplicated or backed up to prevent its loss in the event of a failure or other malfunction of such drive TO OBTAIN WARRANTY SERVICE Ship your Equipment in its original carton box or equivalent properly packed fu...

Page 132: ...8 000 The information in this document is verified as of February 2019 Subject to change without notice Visit your local Canon website to download the latest version Canon Inc 30 2 Shimomaruko 3 chome Ohta ku Tokyo 146 8501 Japan ...

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