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Use the Service With More Than One Person
To allow multiple users to use this function, register users (other than the printer's owner) as members.
1. The printer's owner uses his/her smartphone, tablet, or computer to access the service's
login URL (https://pr.mp.c-ij.com/po) and logs in
2. Select the printer name that you want to add the member. Click
Member Settings
->
Add
to enter the member's e-mail address, and click
Add
A URL of the member registration page is sent to the e-mail address of the newly registered member.
3. Registered member accesses to the URL that is included in the e-mail, and complete the
registration
You can use this service from registered e-mail address.
Note
• You can register up to 500 members.
Print from E-mail Troubleshooting
The Document Does Not Print
If You Cannot Register to the Service or Delete the Service
If You Cannot Print after the Printer Is Repaired
The Document Does Not Print
If the document does not print, check the following:
• Check that the printer power is on.
If the printer power is on, turn it off and then back on again, and check whether the issue is resolved.
• Check that the printer is connected to the network.
• Check that the printer is connected to a LAN and the LAN has an Internet connection.
• Look at the printer LCD monitor and check that no error message is displayed.
If the problem persists, use the printer driver on your computer to execute printing and check whether
the document can be printed normally on the printer.
If the document cannot be printed, refer to the
Online Manual
for your printer.
• Check that the file attached to the e-mail is an Adobe PDF file, a JPEG file, or
a .doc/.docx/.xls/.xlsx/.ppt/.pptx file.
• Check whether the e-mail address of the send destination is correct.
To check the print address, from the operation panel of this printer, display the home window and
select
Setup
->
Web service setup
->
Web service connection setup
->
Print from
E-mail setup
->
Check address for printing
.
• Check that the user's e-mail address for using this service is registered.
If you want to check the error details, the printer owner have to access the login URL (https://pr.mp.c-
ij.com/po).
• In the
Print Status
screen, click
Go to Print History Screen
and check the history of jobs that were
sent. You can check the error details.
113
Summary of Contents for PIXMA MG5600 Series
Page 88: ...88 ...
Page 122: ...Safety Guide Safety Precautions Regulatory and Safety Information 122 ...
Page 129: ...Main Components Front View Rear View Inside View Operation Panel 129 ...
Page 131: ... 10 platen glass Load an original here 131 ...
Page 144: ...Loading Paper Originals Loading Paper Loading Originals 144 ...
Page 172: ...Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status 172 ...
Page 221: ...Note The effects of the quiet mode may be less depending on the print quality settings 221 ...
Page 235: ...Language selection Changes the language for messages and menus on the LCD 235 ...
Page 246: ...Information about Network Connection Useful Information about Network Connection 246 ...
Page 293: ...5 Delete Deletes the selected IP address from the list 293 ...
Page 324: ...Checking the Ink Status with the Ink Lamps 324 ...
Page 358: ...Note Selecting Scaled changes the printable area of the document 358 ...
Page 369: ...Related Topic Changing the Printer Operation Mode 369 ...
Page 393: ...Note During Grayscale Printing inks other than black ink may be used as well 393 ...
Page 398: ...Adjusting Brightness Adjusting Intensity Adjusting Contrast 398 ...
Page 485: ...9 Press the Color button The machine starts printing 485 ...
Page 516: ...Scanning Scanning from a Computer Scanning from the Operation Panel of the Machine 516 ...
Page 599: ...Related Topic Scanning Items Larger than the Platen Image Stitch 599 ...
Page 620: ...620 ...
Page 643: ...Related Topic Scanning in Basic Mode 643 ...
Page 696: ...When scanning is completed the scanned image appears in the application 696 ...
Page 756: ...Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected 756 ...
Page 840: ...1401 Cause The print head may be damaged Action Contact the service center 840 ...
Page 841: ...1403 Cause The print head may be damaged Action Contact the service center 841 ...
Page 842: ...1405 Cause The print head may be damaged Action Contact the service center 842 ...
Page 849: ...1660 Cause The ink tank is not installed Action Install the ink tank 849 ...
Page 877: ...5B00 Cause Printer error has occurred Action Contact the service center 877 ...
Page 878: ...5B01 Cause Printer error has occurred Action Contact the service center 878 ...
Page 879: ...5B12 Cause Printer error has occurred Action Contact the service center 879 ...
Page 880: ...5B13 Cause Printer error has occurred Action Contact the service center 880 ...
Page 881: ...5B14 Cause Printer error has occurred Action Contact the service center 881 ...
Page 882: ...5B15 Cause Printer error has occurred Action Contact the service center 882 ...