Canon pixma ix6800 series Online Manual Download Page 469

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6000

Cause

Printer error has occurred.

Action

Turn off the printer, and unplug the power cord of the printer from the power supply.

Plug the printer back in and turn the printer back on.

If the problem is not resolved, contact the service center.

469

Summary of Contents for pixma ix6800 series

Page 1: ...iX6800 series Online Manual Read Me First Useful Functions Available on the Printer Overview of the Printer Printing Troubleshooting English ...

Page 2: ...artphone with Google Cloud Print 27 Using Remote UI 29 Printing from AirPrint Compliant Device 32 List of Function for Each Model 37 Overview of the Printer 39 Safety Guide 40 Safety Precautions 41 Regulatory and Safety Information 42 Main Components and Basic Operations 46 Main Components 47 Front View 48 Rear View 50 Inside View 51 About the Power Supply of the Printer 52 Confirming that the Pow...

Page 3: ...2 Performing Maintenance from a Computer 93 Cleaning the Print Heads from Your Computer 94 Cleaning the Paper Feed Rollers from Your Computer 96 Aligning the Print Head 97 Aligning the Print Head Position from Your Computer 98 Aligning the Print Head Position Manually from Your Computer 99 Use Your Computer to Print a Nozzle Check Pattern 103 Cleaning Inside the Printer 104 Cleaning the Printer 10...

Page 4: ...d Settings 137 Changing the Settings in the Wired LAN Sheet 140 Changing the Settings in the Admin Password Sheet 141 Monitoring Wireless Network Status 142 Initializing the Network Settings of the Machine 145 Viewing the Modified Settings 146 Screens for Network Connection of IJ Network Tool 147 Canon IJ Network Tool Screen 148 Configuration Screen 151 Wireless LAN Sheet 152 Search Screen 154 WEP...

Page 5: ...aper Settings after Loading Paper 199 Canceling a Print Job 200 Printer Handling Precautions 201 Key to Enjoying Consistent Printing Quality 202 Precautions for Safe Transport of the Printer 203 Legal Limitations on Use of Your Product and Use of Images 204 Specifications 205 Printing 208 Printing from a Computer 209 Printing with Application Software that You are Using Printer Driver 210 Printing...

Page 6: ...r Driver 264 Printing with ICC Profiles 266 Interpreting the ICC Profile 269 Adjusting Color Balance 270 Adjusting Color Balance Using Sample Patterns Printer Driver 272 Adjusting Brightness 276 Adjusting Intensity 278 Adjusting Contrast 280 Adjusting Intensity Contrast Using Sample Patterns Printer Driver 282 Overview of the Printer Driver 286 Canon IJ Printer Driver 287 How to Open the Printer D...

Page 7: ...ct the Printer during Wireless LAN Setup Check 2 358 Cannot Detect the Printer during Wireless LAN Setup Check 3 359 Cannot Detect the Printer during Wired LAN Setup Check 1 360 Cannot Detect the Printer during Wired LAN Setup Check 2 361 Cannot Detect the Printer during Wired LAN Setup Check 3 362 The Printer Cannot Be Detected in the Wireless LAN 363 The Printer Cannot Be Detected in the Wired L...

Page 8: ...omputer with a USB Cable Properly 402 Cannot Communicate with the Printer with USB Connection 403 Print Head Holder Does Not Move to the Position for Replacing 404 Printer Status Monitor Is Not Displayed 405 Problems with Installation Downloading 406 Cannot Install the Printer Driver 407 Easy WebPrint EX Does Not Start Up or Easy WebPrint EX Menu Does Not Appear 409 How to Update Printer Driver in...

Page 9: ...1 1413 442 1414 443 1600 444 1660 445 1680 446 1681 447 1683 448 1684 449 1688 450 1700 451 1701 452 2100 453 2101 454 2102 455 2103 456 2500 457 4100 458 4103 459 5100 460 5101 461 5200 462 5400 463 5700 464 5B00 465 5B01 466 5C00 467 5C20 468 6000 469 ...

Page 10: ...2 6800 473 6801 474 6900 475 6901 476 6902 477 6910 478 6911 479 6920 480 6921 481 6930 482 6931 483 6932 484 6933 485 6940 486 6941 487 6942 488 6943 489 6944 490 6945 491 6946 492 6A80 493 6A81 494 6A90 495 B200 496 C000 497 ...

Page 11: ...d on the product at the time of its initial sale This guide does not disclose the manuals of all the products sold by Canon See the manual supplied with the product when using a product that is not described in this guide How to Print Use the print function of your Web browser to print this guide To set to print background colors and images follow the steps below Note In Windows 8 print in the des...

Page 12: ...e operation Important Instructions including important information To avoid damage and injury or improper use of the product be sure to read these indications Note Instructions including notes for operation and additional explanations Basic Instructions explaining basic operations of your product Note Icons may vary depending on your product Touch enabled Device Users For touch actions you need to...

Page 13: ... U S and other countries AirPrint and the AirPrint logo are trademarks of Apple Inc IOS is a trademark or registered trademark of Cisco in the U S and other countries and is used under license Google Cloud Print Google Chrome Android Google Play and Picasa are either registered trademarks or trademarks of Google Inc Adobe Photoshop Photoshop Elements Lightroom Adobe RGB and Adobe RGB 1998 are eith...

Page 14: ...e displayed screen may vary Searching for Functions Enter your product s model name and a keyword for the function you want to learn about Example When you want to learn how to load paper Enter your product s model name load paper in the search window and perform a search Troubleshooting Errors Enter your product s model name and a support code Example When the following error screen appears Enter...

Page 15: ...he search window and perform a search Searching for Reference Pages Enter your model name and a reference page title You can find reference pages more easily by entering the function name as well Example When you want to browse the page referred to by the following sentence on a scanning procedure page Refer to Color Settings Tab for your model from Home of the Online Manual for details Enter your...

Page 16: ...Notes on Operation Explanations In this guide most of the operations are described based on the windows displayed when Windows 8 operating system called Windows 8 below is used 16 ...

Page 17: ...ng various functions Helpful Functions Available Through the Network You can print more conveniently through integration with smartphones and other devices or with services on the web Useful Functions Available from Applications and the Main Unit You can create items such as collages easily or download delightful printing materials and print them 17 ...

Page 18: ... names of people and events to photos You can organize photos easily as you can display them not only by folder but also by calendar event and person This also allows you to find the target photos easily when you search for them later on Calendar View People View Display Recommended Items in Slide Shows Based on the information registered to photos Quick Menu automatically selects the photos on yo...

Page 19: ...terials CREATIVE PARK A printing materials site where you can download all the printing materials for free Various types of content such as seasonal cards and paper crafts that can be made by assembling paper parts are provided It is easily accessible from Quick Menu CREATIVE PARK PREMIUM A service where customers using models that support PREMIUM Contents can download exclusive printing materials...

Page 20: ...Note The designs of PREMIUM Contents provided in this page are subject to change without prior notice 20 ...

Page 21: ...ons Printing with Windows RT Print in Various Environments with Google Cloud Print The machine is compatible with Google Cloud Print Google Cloud Print is a service provided by Google Inc By using Google Cloud Print you can print from anywhere with applications or services supporting Google Cloud Print Refer to Printing with Google Cloud Print for details Print Directly from iPad iPhone or iPod to...

Page 22: ...hone wirelessly You can also receive scanned data PDF or JPEG directly on a smartphone without using a computer PIXMA Printing Solutions can be downloaded from App Store and Google Play Printing with Windows RT When you use Windows RT printing is easy because you simply connect this machine to the network For information about connecting to the network see here When the connection is complete the ...

Page 23: ... or services supporting Google Cloud Print 1 Preparations for Printing with Google Cloud Print 2 Printing from Computer or Smartphone with Google Cloud Print Important LAN connection with the machine and Internet connection are required to register the machine and to print with Google Cloud Print Internet connection fees apply This function may not be available depending on the country or region y...

Page 24: ...r notice Registering the Machine with Google Cloud Print Register the machine with Google Cloud Print The authentication procedure using the web browser on the computer or the mobile device is required in the process of registering Because the authentication URL is printed from machine when the authentication process is performed prepare A4 or Letter sized plain paper Important LAN connection with...

Page 25: ...r the mobile device and perform the authentication process following the on screen instructions Note Perform the authentication process with your Google account which you have gotten in advance 9 When the message that the registration is complete is displayed on the LCD of the machine select OK When authentication process is complete properly the registration items are displayed When authenticatio...

Page 26: ...following the steps below 1 Make sure that the machine is turned on If your printer has a LCD monitor 2 From the Home screen select Setup or press the Setup button on the operation panel 3 Select Web service setup Connection setup Google Cloud Print setup GoogleCloudPrint Delete from Google Cloud Print Delete from service 4 When the confirmation screen to delete the machine is displayed select Yes...

Page 27: ...s or services supporting Google Cloud Print When the preparation for printing with Google Cloud Print is complete and when the machine is turned on the machine receives the print data and prints it automatically Note Depending on the communication status it may take a while to print the print data or the machine may not receive the print data While printing with Google Cloud Print the printing may...

Page 28: ...ud Print and start printing manually Follow the steps below Important This function is not available depending on the printer you are using To confirm whether this function is available with your printer refer to List of Function for Each Model Google Cloud Print 1 Make sure that the machine is turned on 2 From the Home screen select Setup or press the Setup button on the operation panel 3 Select ...

Page 29: ... the machine is connected to the LAN and the LAN environment is connected to the Internet Note that the customer is responsible for paying all Internet connection fees 1 Check that the machine has been turned on If your printer has a LCD monitor 2 From the home window select Setup Device settings LAN settings Confirm LAN settings WLAN setting list or LAN setting list Then from the displayed window...

Page 30: ...ine The Remote UI starts 1 From your computer smartphone or tablet device open the Web browser and enter the following URL http Printer IP address For Printer IP address enter the IP address that you checked in Checking the printer IP address 2 Entering Username and Administrator s Password From the authentication screen enter the Username and Password Username ADMIN Password See About the Adminis...

Page 31: ... utility functions such as cleaning AirPrint settings This function allows you to specify the Apple AirPrint settings such as position information Google Cloud Print setup This function allows you to register this machine to Google Cloud Print or delete the machine Firmware update This function allows you to update the firmware and check version information Manual Online This function displays the...

Page 32: ...rst check your environment AirPrint Operation Environment To use AirPrint you will need one of the following Apple devices running the latest version of iOS iPad all models iPhone 3GS or later iPod touch 3rd generation or later Network Environment The Apple device iPad iPhone or iPod touch and this machine must be connected to the same Wi Fi network Printing with AirPrint 1 Check that this machine...

Page 33: ...y not be displayed If an app does not let you use printer options you cannot print from that app Note The printer options differ depending on the app and model you are using Normally when you tap Print and select a model name the displayed printer options will include up to the following four options Printer Select a model that can be used in your wireless LAN 33 ...

Page 34: ...o the specified settings Paper Size With AirPrint the paper size is selected automatically according to the app being used on the Apple device and the region in which AirPrint is used When Apple s photo app is used the default paper size is L size in Japan and 4 x6 or KG in other countries and regions When documents are printed from Apple s Safari app the default paper size is letter size in the U...

Page 35: ...leshooting If the document does not print check the following 1 Check that the machine power is on If the machine power is on turn it off and then back on again and check whether the issue is resolved 2 Check that the machine is connected by LAN to the same network subnet as the device on which iOS is installed 3 Check that the machine has enough paper and ink 4 If your printer has a LCD monitor c...

Page 36: ...N connection Confirm that the machine is connected to the wireless LAN and then try printing If Bonjour on the machine is disabled AirPrint cannot be used Check the LAN settings on the machine and enable Bonjour Note The windows used in the explanations may differ from those displayed by your Apple product or app 36 ...

Page 37: ...100 MG6500 MG6400 MG5500 MG3500 MG2500 MG2400 MX series Model name Print from E mail Google Cloud Print Canon Inkjet Cloud Printing Center MX920 MX720 MX530 MX520 MX470 MX450 MX390 E series Model name Print from E mail Google Cloud Print Canon Inkjet Cloud Printing Center E610 E560 E400 P series Model name Print from E mail Google Cloud Print Canon Inkjet Cloud Printing Center P200 37 ...

Page 38: ...es Model name Print from E mail Google Cloud Print Canon Inkjet Cloud Printing Center iP8700 iP2800 iX series Model name Print from E mail Google Cloud Print Canon Inkjet Cloud Printing Center iX6800 iX6700 38 ...

Page 39: ... Initializing the Printer Settings Information about Network Connection Useful Information about Network Connection About Network Communication Changing and Confirming Network Settings Screens for Network Connection of IJ Network Tool Other Screens of IJ Network Tool Appendix for Network Communication Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful ...

Page 40: ...Safety Guide Safety Precautions Regulatory and Safety Information 40 ...

Page 41: ...to the On screen Manual Do not place any object on the machine Especially do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the machine Do not transport or use the machine on a slant vertically or upside down as the ink may leak and damage the machine Working around the machine For the multifunction printer When loading a thick bo...

Page 42: ... by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician ...

Page 43: ...s RF CNR 102 de l IC Cet équipement doit être installé et utilisé en gardant une distance de 20 cm ou plus entre le dispositif rayonnant et le corps à l exception des extrémités mains poignets pieds et chevilles Users in Jordan This printer contains WLAN Module approved by TRC LPD 2013 130 Name of WLAN Module K30357 European Union and EEA only This symbol indicates that this product is not to be d...

Page 44: ...mes depends on the way the device is used This product is designed and set in a way to allow you to reduce your electricity costs After the last print it switches to Ready Mode In this mode it can print again immediately if required If the product is not used for a time the device switches to its Power Save Mode The devices consume less power Watt in these modes If you wish to set a longer Activat...

Page 45: ...45 ...

Page 46: ...Main Components and Basic Operations Main Components About the Power Supply of the Printer 46 ...

Page 47: ...Main Components Front View Rear View Inside View 47 ...

Page 48: ...e Two or more sheets of the same size and type of paper can be loaded at the same time and fed automatically one sheet at a time Loading Plain Paper Photo Paper Loading Envelopes 4 paper guides Align with both sides of the paper stack 5 front cover Open to pull out the paper output tray before printing 6 paper output tray Printed paper is ejected Open it before printing 48 ...

Page 49: ...er is getting ready to print or printing is in progress Alarm lamp flashes orange An error has occurred and the printer is not ready to print POWER lamp flashes white and Alarm lamp flashes orange alternately An error that requires contacting the service center may have occurred If an Error Occurs 8 ON button POWER lamp Press to turn the power on or off This lamp lights white after flashing when t...

Page 50: ...nect the printer to a LAN 2 USB port Plug in the USB cable to connect the printer with a computer 3 power cord connector Plug in the supplied power cord Important Do not touch the metal casing Do not plug in or unplug the USB cable or LAN cable while printing 50 ...

Page 51: ...ps Lights or flashes red to indicate the ink tank status Checking the Ink Status with the Ink Lamps 2 print head holder The print head is pre installed Note For details on replacing an ink tank see Replacing an Ink Tank 51 ...

Page 52: ...About the Power Supply of the Printer Confirming that the Power Is On Turning the Printer On and Off Notice for the Power Plug Power Cord Notice for Unplugging the Power Cord 52 ...

Page 53: ...Confirming that the Power Is On The POWER lamp is lit white when the printer is turned on Note It may take a while for the printer to start printing immediately after you turn on the printer 53 ...

Page 54: ...omatically turn on when a print operation is performed from a computer connected by USB cable or network This feature is set to off by default Managing the Printer Power Turning off the printer 1 Press the ON button to turn off the printer When the POWER lamp stops flashing the printer is turned off Important When you unplug the power cord after turning off the printer be sure to confirm that the ...

Page 55: ...Managing the Printer Power 55 ...

Page 56: ...wer cord is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the power plug power cord described above unplug the power cord and call for service Using the printer with one of the unusual conditions above may cause a fire or an electric shock 56 ...

Page 57: ...the POWER lamp is off Unplugging the power cord while the POWER lamp is lit or flashing white may cause drying or clogging of the print head and print quality may be reduced 1 Press the ON button to turn the printer off 2 Confirm that the POWER lamp is off 3 Unplug the power cord The specification of the power cord differs depending on the country or region of use 57 ...

Page 58: ...Loading Paper Loading Paper 58 ...

Page 59: ...Loading Paper Loading Plain Paper Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area 59 ...

Page 60: ...tten it Note Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams If paper is curled hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat For details on how to flatten curled paper see Load the paper after correcting its curl in Paper Is Smudged Printed Surface Is Scratched When using ...

Page 61: ...e paper guides A to align them with both sides of the paper stack Do not slide the paper guides too hard The paper may not be fed properly Important Always load paper in the portrait orientation B Loading paper in the landscape orientation C can cause paper jams Note Do not load sheets of paper higher than the load limit mark D 61 ...

Page 62: ...Note After loading paper select the size and type of the loaded paper on the print settings screen of the printer driver 62 ...

Page 63: ... Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opposite direction If the corner of the envelope flap is folded flatten it Use a pen to press the leading edge in the inserting direction flat and sharpen the crease The figures above show a side view of the leading edge of the envelope Impor...

Page 64: ...NG YOU The folded flap of the envelope will be faced up on the left side Up to 10 envelopes can be loaded at once 5 Slide the paper guides A to align them with both sides of the envelopes Do not slide the paper guides too hard against the envelopes The envelopes may not be fed properly B Rear side C Address side 64 ...

Page 65: ...Note Do not load envelopes higher than the load limit mark D Note After loading envelopes select the size and type of the loaded envelopes on the print settings screen of the printer driver 65 ...

Page 66: ...age sizes available for each Canon genuine paper access our website Note You may not be able to purchase some Canon genuine papers depending on the country or region of purchase Paper is not sold in the US by Model Number Purchase paper by name Paper for printing photos Photo Paper Pro Platinum PT 101 Glossy Photo Paper Everyday Use GP 501 GP 601 Photo Paper Glossy GP 601 Photo Paper Plus Glossy I...

Page 67: ... 329 0 x 676 0 mm Paper Weight You can use paper in the following weight range 17 to 28 lb 64 to 105 g m2 except for Canon genuine paper Do not use heavier or lighter paper except for Canon genuine paper as it could jam in the printer Notes on Storing Paper Take out only the necessary number of paper from the package just before printing To avoid curling when you do not print put unused paper back...

Page 68: ...x 6 10 x 15 cm Glossy Photo Paper Everyday Use GP 501 GP 601 3 1 sheet A3 10 sheets A4 and Letter 20 sheets 4 x 6 10 x 15 cm Photo Paper Glossy GP 601 3 1 sheet A3 10 sheets A4 and Letter 20 sheets 4 x 6 10 x 15 cm Photo Paper Plus Glossy II PP 201 3 1 sheet A3 10 sheets A3 A4 Letter 5 x 7 13 x 18 cm and 8 x 10 20 x 25 cm 20 sheets 4 x 6 10 x 15 cm Photo Paper Pro Luster LU 101 3 1 sheet A3 10 she...

Page 69: ...e maximum capacity depending on the type of paper or environmental conditions either very high or low temperature or humidity In such cases reduce the number of paper you load at a time to less than half 2 We recommend that you remove the previously printed envelope from the paper output tray before continuously printing to avoid blurs and discoloration 3 When loading paper in stacks the print sid...

Page 70: ...b 105 g m2 except for Canon genuine paper Paper thinner than a postcard including plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards affixed with photos or stickers Envelopes with a double flap Envelopes with an embossed or treated surface Envelopes whose gummed flaps are already moistened and adhesive Any type of paper with holes Pa...

Page 71: ...Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 71 ...

Page 72: ... page For Borderless Printing use the following paper Photo Paper Pro Platinum PT 101 Glossy Photo Paper Everyday Use GP 501 GP 601 Photo Paper Glossy GP 601 Photo Paper Plus Glossy II PP 201 Photo Paper Pro Luster LU 101 Photo Paper Plus Semi gloss SG 201 Matte Photo Paper MP 101 Performing Borderless Printing on any other type of paper may substantially reduce printing quality and or result in p...

Page 73: ... 9 85 x 14 02 inches 250 2 x 356 0 mm 4 x 6 10 x 15 cm 3 73 x 5 69 inches 94 8 x 144 4 mm 5 x 7 13 x 18 cm 4 73 x 6 69 inches 120 2 x 169 8 mm 8 x 10 20 x 25 cm 7 73 x 9 69 inches 196 4 x 246 0 mm 10 x 12 25 x 30 cm 9 73 x 11 69 inches 247 2 x 296 8 mm 11 x 17 279 4 x 431 8 mm 10 73 x 16 69 inches 272 6 x 423 8 mm Recommended printing area A 1 59 inches 40 4 mm B 1 47 inches 37 4 mm Printable area...

Page 74: ...Letter 8 00 x 10 69 inches 203 2 x 271 4 mm Legal 8 00 x 13 69 inches 203 2 x 347 6 mm Recommended printing area A 1 59 inches 40 4 mm B 1 47 inches 37 4 mm Printable area C 0 12 inch 3 0 mm D 0 20 inch 5 0 mm E 0 25 inch 6 4 mm F 0 25 inch 6 3 mm 74 ...

Page 75: ...nting Area width x height Envelope DL 3 88 x 7 06 inches 98 8 x 179 6 mm Envelope Com 10 3 68 x 7 90 inches 93 5 x 200 9 mm Recommended printing area A 0 12 inch 3 0 mm B 1 47 inches 37 4 mm C 0 22 inch 5 6 mm D 0 22 inch 5 6 mm 75 ...

Page 76: ...Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status 76 ...

Page 77: ...e with such an ink tank the printer will not be able to inform you when to replace the ink tank properly Once an ink tank has been installed do not remove it from the printer and leave it out in the open This will cause the ink tank to dry out and the printer may not operate properly when it is reinstalled To maintain optimal printing quality use an ink tank within six months of first use Note Col...

Page 78: ...re than 10 minutes the print head holder moves to the right In this case close and reopen the top cover 3 Remove the ink tank with the lamp flashing fast Push the tab A and lift the ink tank to remove Important Do not touch other parts besides the ink tanks Handle the ink tank carefully to avoid staining of clothing or the surrounding area Discard the empty ink tank according to the local laws and...

Page 79: ...ctive film completely Important Handle an ink tank carefully Do not drop or apply excessive pressure to it If the orange tape remains on the Y shape air hole B ink may splash or the printer may not print properly 2 Hold the ink tank with the orange protective cap C pointing up while being careful not to block the Y shape air hole B 3 Lift up the tab on the orange protective cap C to remove it off ...

Page 80: ...oved it Discard it according to the local laws and regulations regarding disposal of consumables 5 Install the new ink tank 1 Insert the front end of the ink tank into the print head at a slant Make sure that the position of the ink tank matches the label Note To install a black pigment PGBK ink tank insert it in the middle of the correct position with equal spaces on the left and right sides 2 Pr...

Page 81: ... the Alarm lamp still flashes orange after the top cover is closed take appropriate action If an Error Occurs When you start printing after replacing the ink tank the printer starts cleaning the print head automatically Do not perform any other operations until the printer completes the cleaning of the print head While cleaning is in progress the POWER lamp is flashing white If the print head is o...

Page 82: ...Checking the Ink Status Checking the Ink Status with the Ink Lamps You can also check the ink status on the computer screen Checking the Ink Status from Your Computer 82 ...

Page 83: ...t during printing This may cause blurred print results or horizontal white streaks Flashing fast at around 1 second intervals Repeats The ink tank is installed in the wrong position Or The ink has run out Make sure that the ink tank is installed in the correct position as indicated by the label on the print head holder If the position is correct but the lamp flashes there has been an error and the...

Page 84: ...k clicks into place If the ink lamp is still off after reinstalling the ink tank there has been an error and the printer cannot print Check the Alarm lamp on the printer If an Error Occurs Note You can also check the ink status on the computer screen Checking the Ink Status from Your Computer 84 ...

Page 85: ...Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Printer 85 ...

Page 86: ...When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Aligning the Print Head 86 ...

Page 87: ...k is lit red If the lamp is flashing or off take appropriate action Checking the Ink Status with the Ink Lamps Increasing the print quality in the printer driver settings may improve the print result Changing the Print Quality and Correcting Image Data When the Print Results Are Blurred or Uneven Step1 Print the nozzle check pattern From the printer Printing the Nozzle Check Pattern From the compu...

Page 88: ...r Computer Note When you have performed the procedure until step 4 and the problem has not been resolved turn off the power and clean the print head deeply again after 24 hours If the problem is still not resolved the print head may be damaged Contact the service center When the Print Results Are Not Even such as the Ruled Lines Are Misaligned Step Align the print head From the printer Aligning th...

Page 89: ...t of A4 or Letter sized plain paper 1 Make sure that the power is turned on 2 Load a sheet of A4 or Letter sized plain paper in the rear tray 3 Open the front cover gently then pull out the paper output tray 4 Hold down the RESUME CANCEL button until the POWER lamp flashes white twice then release it immediately The nozzle check pattern will be printed Do not perform any other operations until the...

Page 90: ...ber of sheets printed so far If there are missing lines in the pattern A Cleaning the print head is required D Good E Bad lines are missing If there are horizontal white streaks in the pattern B Cleaning the print head is required F Good G Bad horizontal white streaks are present Note The total number of sheets printed so far is shown in increments of 50 sheets on the printout of the nozzle check ...

Page 91: ...utton until the POWER lamp flashes white once then release it immediately The printer starts cleaning the print head The cleaning will be complete when the POWER lamp lights white after flashing Do not perform any other operations until the printer completes the cleaning of the print head This takes about 1 to 2 minutes 3 Check the print head condition Print the nozzle check pattern to check the p...

Page 92: ... gently then pull out the paper output tray 4 Hold down the RESUME CANCEL button until the POWER lamp flashes white four times then release it immediately The print head alignment sheet will be printed and the print head position will be adjusted automatically Do not perform any other operations until the printer completes the printing of the print head alignment sheet This takes about 2 to 3 minu...

Page 93: ...ing the Print Heads from Your Computer Cleaning the Paper Feed Rollers from Your Computer Aligning the Print Head Aligning the Print Head Position from Your Computer Use Your Computer to Print a Nozzle Check Pattern Cleaning Inside the Printer 93 ...

Page 94: ... Make sure that the printer is on and then click Execute Print head cleaning starts 4 Complete cleaning The Nozzle Check dialog box opens after the confirmation message 5 Check the results To check whether the print quality has improved click Print Check Pattern To cancel the check process click Cancel If cleaning the head once does not resolve the print head problem clean it once more Important C...

Page 95: ...ck whether the print quality has improved click Print Check Pattern To cancel the check process click Cancel Important Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the print head frequently will rapidly deplete your printer s ink supply Consequently perform cleaning only when necessary Note If there is no sign of improvement after Deep Cleaning switch off the printer wait 2...

Page 96: ... all sheets of paper from the rear tray 2 Open the printer driver setup window 3 Click Roller Cleaning on the Maintenance tab The confirmation message appears 4 Execute paper feed roller cleaning Make sure that the printer is on and then click OK Paper feed roller cleaning starts 5 Complete paper feed roller cleaning After the rollers have stopped follow the instruction in the message load three s...

Page 97: ...adjustment position are corrected and conditions such as color and line streaking are improved If the print results appear uneven because of line shifts or other conditions adjust the position of the print head On this printer you can adjust the print head either automatically or manually 97 ...

Page 98: ... printer driver setup window 2 Click Print Head Alignment on the Maintenance tab The Start Print Head Alignment dialog box opens 3 Load paper in the printer Load one sheet of A4 size or Letter size plain paper into the rear tray Note The number of sheets to be used differs when you select the manual head alignment 4 Execute head alignment Make sure that the printer is on and click Align Print Head...

Page 99: ...opens Note If the printer is off or if communication between the printer and the computer is disabled an error message may appear because the computer cannot collect the printer status If this happens click OK to display the most recent settings specified on your computer 3 Switch head alignment to manual Check the Align heads manually check box 4 Apply the settings Click OK and when the confirmat...

Page 100: ...t noticeable vertical streaks If it is difficult to pick the best pattern pick the setting that produces the least noticeable horizontal streaks A Least noticeable horizontal streaks B Most noticeable horizontal streaks 9 Confirm the displayed message and click OK The second pattern is printed Important Do not open the top cover while printing is in progress 10 Check the printed pattern Enter the ...

Page 101: ...ks 11 Confirm the displayed message and click OK The third pattern is printed Important Do not open the top cover while printing is in progress 12 Check the printed pattern Enter the numbers of the patterns with the least noticeable horizontal stripes in the associated boxes Even if the patterns with the least noticeable horizontal stripes are clicked in the preview window their numbers are automa...

Page 102: ...the best pattern pick the setting that produces the least noticeable horizontal stripes A Least noticeable horizontal stripes B Most noticeable horizontal stripes Note To print and check the current setting open the Start Print Head Alignment dialog box and click Print Alignment Value 102 ...

Page 103: ...Items to display the items that you need to check before printing the nozzle check pattern 3 Load paper in the printer Load one sheet of A4 size or Letter size plain paper into the rear tray 4 Print a nozzle check pattern Make sure that the printer is on and click Print Check Pattern Printing of the nozzle check pattern begins Click OK when the confirmation message appears The Pattern Check dialog...

Page 104: ...tom Plate Cleaning 1 Open the printer driver setup window 2 Click Bottom Plate Cleaning on the Maintenance tab The Bottom Plate Cleaning dialog box opens 3 Load paper in the printer As instructed in the dialog box fold the A4 size or Letter size plain paper in half lengthwise and then unfold the sheet Load the paper into the rear tray in the landscape orientation with the crest of the crease facin...

Page 105: ... Printer Cleaning the Exterior of the Printer Cleaning the Inside of the Printer Bottom Plate Cleaning You can also clean the paper feed roller from a computer Cleaning the Paper Feed Rollers from Your Computer 105 ...

Page 106: ... before cleaning the printer Do not use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not to scratch the surface Paper tissue powder or fine threads may remain inside the printer and cause problems such as print head blockage and poor printing results Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the prin...

Page 107: ...ray with the open side facing you 3 Open the front cover gently then pull out the paper output tray 3 Hold down the RESUME CANCEL button until the POWER lamp flashes white five times then release it immediately The paper cleans the inside of the printer as it feeds through the printer Check the folded parts of the ejected paper If they are smudged with ink perform Bottom Plate Cleaning again Note ...

Page 108: ...108 ...

Page 109: ...Changing the Printer Settings Changing Printer Settings from Your Computer Initializing the Printer Settings 109 ...

Page 110: ...ing Printer Settings from Your Computer Changing the Print Options Registering a Frequently Used Printing Profile Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 110 ...

Page 111: ...ta being cut off The procedure for changing the print options is as follows 1 Open the printer driver setup window 2 Click Print Options on the Page Setup tab The Print Options dialog box opens Note When you use the XPS printer driver the functions available to you are different 3 Change the individual settings If necessary change the setting of each item and then click OK The Page Setup tab is di...

Page 112: ...om Commonly Used Settings on the Quick Setup tab select the printing profile to be used and if necessary change the settings after Additional Features You can also register necessary items on the Main and Page Setup tabs 3 Click Save The Save Commonly Used Settings dialog box opens 4 Save the settings Enter a name in the Name field If necessary click Options set the items and then click OK In the ...

Page 113: ...not be saved and preserved If a profile is deleted register the print settings again Deleting Unnecessary Printing Profile 1 Select the printing profile to be deleted Select the printing profile you want to delete from the Commonly Used Settings list on the Quick Setup tab 2 Delete the printing profile Click Delete When the confirmation message appears click OK The selected printing profile is del...

Page 114: ...nction automatically turns off the printer when there are no operations from the printer driver or the printer for a specified period of time 1 Open the printer driver setup window 2 Make sure that the printer is on and then click Auto Power on the Maintenance tab The Auto Power Settings dialog box opens Note If the printer is off or if communication between the printer and the computer is disable...

Page 115: ...ng to the same procedure Note When the printer is turned off the Canon IJ Status Monitor message varies depending on the Auto Power On setting When the setting is Enable Printer is standing by is displayed When the setting is Disable Printer is offline is displayed Important If you connect this printer to a network and use it you can set Auto Power Off but the power will not switch off automatical...

Page 116: ...ume of normal operating noise Always use quiet mode Select this option when you wish to reduce the operating noise of the printer Use quiet mode during specified hours Select this option when you wish to reduce the operating noise of the printer during a specified period of time Set the Start time and the End time of the quiet mode you wish to be activated If both are set to the same time the quie...

Page 117: ...Note The effects of the quiet mode may be less depending on the print quality settings 117 ...

Page 118: ...ly Usually the Print Head Alignment function on the Maintenance tab is set to automatic head alignment but you can change it to manual head alignment If the printing results of automatic print head alignment are not satisfactory perform manual head alignment Check this check box to perform the manual head alignment Uncheck this check box to perform the automatic head alignment Prevent paper jam Ch...

Page 119: ...of the paper loaded in the printer If an error message is displayed even though the same size that was set is loaded clear the check box Ink Drying Wait Time You can set the length of the printer rest time until printing of the next page begins Moving the slider to the right increases the pause time and moving the slider to the left decreases the time If the paper gets stained because the next pag...

Page 120: ...uter over network may become impossible To use the printer over network perform setup with the Setup CD ROM or perform it according to the instructions on our website To initialize the printer settings press and hold the RESUME CANCEL button then release the button when the POWER lamp flashes white 15 times All the printer settings are initialized Note You cannot initialize the current position of...

Page 121: ...Information about Network Connection Useful Information about Network Connection 121 ...

Page 122: ...at Factory Network Connecting the Printer to the Computer Using a USB Cable When Detecting the Printers Have the Same Name during Setup Connecting to Other Computer with LAN Changing the Connection Method from USB to LAN Printing Out Network Setting Information 122 ...

Page 123: ... Auto setup IPv6 IP address Auto setup Set printer name XXXXXXXXXXXX Enable disable IPv6 Enable Enable disable WSD WSD settings Enable Timeout setting WSD settings 1 minute Enable disable Bonjour Bonjour settings Enable Service name Bonjour settings Canon iX6800 series LPR protocol setting Enable Wireless LAN DRX Enable Wired LAN DRX Enable The initial value in this item varies by the printer 123 ...

Page 124: ...Connecting the Printer to the Computer Using a USB Cable Connect the printer and the computer using a USB cable as the illustration below The USB port is located on the rear of the printer 124 ...

Page 125: ...ee multiple printers of the same name on the detection result screen Select a printer with checking the MAC address set to the printer against the MAC address on detection result screen To check the MAC address of the printer print out the network setting information Printing Out Network Setting Information 125 ...

Page 126: ...ting the printer with LAN perform setup with the Setup CD ROM or perform it according to the instructions on our website Changing the Connection Method from USB to LAN To change the connection method between the printer and the computer from USB to LAN perform setup with the Setup CD ROM or perform it according to the instructions on our website To change the connection method to LAN while you are...

Page 127: ...e Wireless LAN Active Inactive MAC Address MAC Address XX XX XX XX XX XX SSID SSID SSID of the wireless LAN Communication Mode Communication Mode Infrastructure Channel Channel XX 1 to 13 Encryption Method of the Encryption none WEP TKIP AES WEP Key Length WEP Key Length Inactive 128 64 Authentication Method of the Authentication none auto open shared WPA PSK WPA2 PSK Signal Strength Signal Streng...

Page 128: ...XXXX XXXX Subnet Prefix Length 1 Subnet Prefix Length XXX IPsec 2 IPsec setting Active Security Protocol 2 Method of the Security Protocol ESP ESP AH AH Wired LAN DRX Discontinuous reception wired LAN Enable Disable Other Settings Other settings Printer Name Printer name Printer name Up to 15 characters WSD WSD setting Enable Disable WSD Timeout Timeout 1 5 10 15 20 min LPR Protocol LPR protocol s...

Page 129: ...Address Filtering Enable Disable XX represents alphanumeric characters 1 Only when IPv6 is activated the status of the network is printed 2 Only IPv6 and the IPsec setting are activated the status of the network is printed 129 ...

Page 130: ...About Network Communication Changing and Confirming Network Settings Screens for Network Connection of IJ Network Tool Other Screens of IJ Network Tool Appendix for Network Communication 130 ...

Page 131: ...N Sheet Changing the WEP Detailed Settings Changing the WPA or WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet Changing the Settings in the Admin Password Sheet Monitoring Wireless Network Status Initializing the Network Settings of the Machine Viewing the Modified Settings 131 ...

Page 132: ...ng message appears set the security software to always allow access IJ Network Tool has been verified to work on Windows XP however it does not support Fast User Switching It is recommended to exit IJ Network Tool when switching users Starting up IJ Network Tool 1 Start up IJ Network Tool as shown below In Windows 8 select IJ Network Tool on the Start screen to start IJ Network Tool If IJ Network ...

Page 133: ...tings in the Wireless LAN sheet 1 Start up IJ Network Tool 2 Select the printer in Printers When the printer is connected to the computer with a USB cable temporarily select the printer with USBnnn where n is a number appearing in the Port Name column 3 Select Configuration from the Settings menu 4 Click the Wireless LAN tab The Wireless LAN sheet is displayed For details on the Wireless LAN sheet...

Page 134: ...r the encryption type of the printer was switched make sure that encryption types for the computer and the access point match that set to the printer If you connect to a network that is not protected with security measures there is a risk of disclosing data such as your personal information to a third party TCP IP Setup Sets the IP address of the printer to be used over the LAN Specify a value app...

Page 135: ...r with a USB cable temporarily select the printer with USBnnn where n is a number appearing in the Port Name column 3 Select Configuration from the Settings menu 4 Click the Wireless LAN tab 5 Select Use WEP in Encryption Method and click Configuration The WEP Details screen is displayed 6 Change the settings or confirm When changing the password WEP key the same change must be made to the passwor...

Page 136: ...t to specify the method manually select Open System or Shared Key according to the setting of the access point 7 Click OK Important If the printer cannot communicate with the computer after the encryption type of the printer was switched make sure that encryption types for the computer and the access point match that set to the printer Note Changing the network settings with the USB cable temporar...

Page 137: ...refer to the WPA detailed settings 1 Start up IJ Network Tool 2 Select the printer in Printers When the printer is connected to the computer with a USB cable temporarily select the printer with USBnnn where n is a number appearing in the Port Name column 3 Select Configuration from the Settings menu 4 Click the Wireless LAN tab 5 Select Use WPA or Use WPA2 in Encryption Method and click Configurat...

Page 138: ...ssphrase set to the access point The passphrase should be a string of 8 to 63 alphanumeric characters or a 64 digit hexadecimal value If you do not know the access point passphrase refer to the instruction manual provided with the access point or contact its manufacturer 9 Click Finish 138 ...

Page 139: ...tion type of the printer was switched make sure that encryption types for the computer and the access point match that set to the printer Note Changing the network settings with the USB cable temporarily may switch the default printer In this case reset Set as Default Printer 139 ...

Page 140: ...gs menu 4 Click the Wired LAN tab The Wired LAN sheet is displayed For details on the Wired LAN sheet see Wired LAN Sheet 5 Change the settings or confirm Set the IP address of the printer to be used over the LAN Specify a value appropriate for your network environment 6 Click OK After changing configuration a screen is displayed asking you for confirmation before the settings are sent to the prin...

Page 141: ... Change the settings or confirm To use admin password select the Use admin password check box and enter a password Important The password should consist of alphanumeric characters and be no longer than 32 characters The password is case sensitive Do not forget the password you set 6 Click OK A screen is displayed asking you for confirmation before the settings are sent to the printer If you click ...

Page 142: ... Status from the View menu The Status screen is displayed and you can check the printer status and connection performance Important If the indicated value is low move your printer closer to the wireless network device 4 If you measure the connection performance in detail click Advanced Measurement The Connection Performance Measurement screen is displayed 5 Click Next The measurement starts and th...

Page 143: ...ons to avoid such situations Check that there are no sources of radio interference near the printer and the access point The wireless connection may use the same frequency band as microwave ovens and other sources of radio interference Try to keep the printer and the access point away from such sources Check if the radio channel of the access point is close to that of other access points nearby If...

Page 144: ... above finish the measurement then restart the IJ Network Tool to start over the measurement 7 Click Finish Note If any messages appear on Overall Network Performance move the machine and access point as instructed to improve the performance 144 ...

Page 145: ...ance screen is displayed 4 Click Initialize 5 When the confirmation screen is displayed click Yes The network settings of the printer is initialized Do not turn off the printer during initialization Click OK when initialization is complete Performing initialization when connected over wireless LAN will break the connection so perform setup with the Setup CD ROM or perform setup according to the in...

Page 146: ...ngs The Confirmation screen is displayed when you modified the printer settings on the Configuration screen When you click Yes on the Confirmation screen the following screen is displayed for confirming the modified settings 146 ...

Page 147: ...WPA2 Details Screen Authentication Type Confirmation Screen PSK Passphrase and Dynamic Encryption Setup Screen Setup Information Confirmation Screen Wired LAN Sheet Admin Password Sheet Network Information Screen Access Control Sheet Edit Accessible MAC Address Screen Add Accessible MAC Address Screen Edit Accessible IP Address Screen Add Accessible IP Address Screen 147 ...

Page 148: ...ton if the target printer is not displayed Important To change the printer s network settings using IJ Network Tool it must be connected via a LAN If No Driver is displayed for the name associate the port with the printer When the Printer Driver Is Not Associated with a Port If Not Found is displayed for the status check the followings The access point is turned on When using wired LAN the LAN cab...

Page 149: ...ng menu is displayed from the Canon IJ Network Tool screen 1 File menu Exit Exits IJ Network Tool 2 View menu Status Displays the Status screen to confirm the printer connection status and wireless communication status Status Screen Refresh Updates and displays the contents of Printers on the Canon IJ Network Tool screen to the latest information Important To change the printer s network settings ...

Page 150: ...Network Information Screen Display Warning Automatically Enables or disables automatic display of the instruction screen When this menu is selected the instruction screen is displayed if one or more ports are unavailable for printing 3 Settings menu Configuration Displays the Configuration screen to configure settings of the selected printer Configuration Screen Note This item has the same functio...

Page 151: ...lick the tab to select the sheet to change the settings The following screen is the example to change the setting on the Wireless LAN sheet Note This screen is not available depending on the printer you are using For details on each sheet see the following Wireless LAN Sheet Wired LAN Sheet Admin Password Sheet 151 ...

Page 152: ...he SSID of the wireless LAN is displayed As the initial settings the unique value is displayed Note Enter the same SSID that the access point is configured to use The SSID is case sensitive 3 Search The Search screen is displayed to select an access point to connect to Search Screen Note When IJ Network Tool runs over a LAN the button is grayed out and cannot be selected Connect the printer and th...

Page 153: ...Changing the WPA or WPA2 Detailed Settings 5 Configuration The detailed settings screen is displayed The WEP the WPA or the WPA2 key selected in Encryption Method can be confirmed and changed For details on WEP setting Changing the WEP Detailed Settings For details on WPA or WPA2 setting Changing the WPA or WPA2 Detailed Settings 6 TCP IP Setup Sets the IP address of the printer to be used over th...

Page 154: ...ures there is a risk of disclosing data such as your personal information to a third party Note Signal strength is displayed as follows Good Fair Poor Type of encryption is displayed as follows Blank No encryption WEP WEP is set WPA WPA is set WPA2 WPA2 is set 2 Update Click to update the list of access points when your target access point is not detected If the target access point is set to the s...

Page 155: ...EP Details screen the WPA Details screen or the WPA2 Details screen appears if the selected access point is encrypted In this case configure the details to use the same encryption settings set to the access point Access points that cannot be used by this machine including those configured to use different encryption methods are displayed grayed out and cannot be configured 155 ...

Page 156: ...umber of characters and character type that can be entered differ depending on the combination of the key length and key format Key Length 64bit 128bit Key Format ASCII 5 characters 13 characters Hexadecimal Hex 10 digits 26 digits 2 Key Length Select either 64bit or 128bit 3 Key Format Select either ASCII or Hex 4 Key ID Select the Key ID index set to the access point 5 Authentication Select the ...

Page 157: ...iffers depending on the present settings 1 Authentication Type Displays the type of authentication used for client authentication This machine supports the PSK authentication method 2 Dynamic Encryption Type Displays the dynamic encryption method 3 Change Settings Displays the Authentication Type Confirmation screen Authentication Type Confirmation Screen 157 ...

Page 158: ...differs depending on the present settings 1 Authentication Type Displays the type of authentication used for client authentication This machine supports the PSK authentication method 2 Dynamic Encryption Type Displays the dynamic encryption method 3 Change Settings Displays the Authentication Type Confirmation screen Authentication Type Confirmation Screen 158 ...

Page 159: ...the printer you are using Type of authentication used for client authentication is displayed 1 Authentication Type Type of authentication used for client authentication is displayed PSK This machine supports the PSK authentication method This authentication type PSK uses a passphrase 159 ...

Page 160: ... the access point The passphrase should be a string of 8 to 63 alphanumeric characters or a 64 digit hexadecimal value If you do not know the access point passphrase refer to the instruction manual provided with the access point or contact its manufacturer 2 Dynamic Encryption Type Select the dynamic encryption method from either TKIP Basic Encryption or AES Secure Encryption according to the sett...

Page 161: ...tup Information Confirmation Screen Note This screen is not available depending on the printer you are using Displays the settings used for client authentication Confirm the settings and click Finish 161 ...

Page 162: ...ss of the printer to be used over the LAN Specify a value appropriate for your network environment Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server DHCP server functionality must be enabled on your router Use next IP address If no DHCP server functionality is available in your setup where you use the printer or you want to use a particula...

Page 163: ...word sheet click the Admin Password tab on the Configuration screen 1 Use admin password Set a password for the administrator with privileges to set up and change detailed options To use this feature select this check box and enter a password 2 Password Enter the password to set 3 Password Confirmation Enter the password again for confirmation 163 ...

Page 164: ... is set for the printers and the computers To display the Network Information screen select Network Information from the View menu 1 OK Returns to the Canon IJ Network Tool screen 2 Copy All Information All network information displayed is copy to the clipboard 164 ...

Page 165: ...een 1 Printer Access Control Type Select the type of access control with which to limit access of computers or network devices to the printer over a network The setting items may differ depending on the choice of access control methods When Selecting MAC address When Selecting IP address When Selecting MAC address The accessible computers or network devices are specified by their MAC addresses Com...

Page 166: ...s and any comments 3 Edit The Edit Accessible MAC Address screen is displayed to edit the settings selected in Accessible MAC Addresses Edit Accessible MAC Address Screen Add Accessible MAC Address Screen 4 Add The Add Accessible MAC Address screen is displayed to register the MAC address of a computer or a network device from which to access the printer over the network Important Add the MAC addr...

Page 167: ...hows the registered IP addresses and any comments 3 Edit The Edit Accessible IP Address screen is displayed to edit the settings selected in Accessible IP Addresses Edit Accessible IP Address Screen Add Accessible IP Address Screen 4 Add The Add Accessible IP Address screen is displayed to register the IP address of a computer or a network device from which to access the printer over the network I...

Page 168: ...5 Delete Deletes the selected IP address from the list 168 ...

Page 169: ...example screenshots in this section refer to the Add Accessible MAC Address Screen 1 MAC Address Enter the MAC address of a computer or a network device to allow access 2 Comment Optionally enter any information to identify the device such as the name of the computer Important Comments will be displayed only on the computer used to enter them 169 ...

Page 170: ...Method An IP address is expressed as four values ranging from 0 to 255 Start IP Address Enter the first IP address in the range of addresses of the computers or network devices to allow access when you selected Range Specification in Specification Method An IP address is expressed as four values ranging from 0 to 255 End IP Address Enter the last IP address in the range of addresses of the compute...

Page 171: ... of IJ Network Tool Canon IJ Network Tool Screen Status Screen Connection Performance Measurement Screen Maintenance Screen Network Setup of the Card Slot Screen Associate Port Screen Network Information Screen 171 ...

Page 172: ...ton if the target printer is not displayed Important To change the printer s network settings using IJ Network Tool it must be connected via a LAN If No Driver is displayed for the name associate the port with the printer When the Printer Driver Is Not Associated with a Port If Not Found is displayed for the status check the followings The access point is turned on When using wired LAN the LAN cab...

Page 173: ...ng menu is displayed from the Canon IJ Network Tool screen 1 File menu Exit Exits IJ Network Tool 2 View menu Status Displays the Status screen to confirm the printer connection status and wireless communication status Status Screen Refresh Updates and displays the contents of Printers on the Canon IJ Network Tool screen to the latest information Important To change the printer s network settings ...

Page 174: ...Network Information Screen Display Warning Automatically Enables or disables automatic display of the instruction screen When this menu is selected the instruction screen is displayed if one or more ports are unavailable for printing 3 Settings menu Configuration Displays the Configuration screen to configure settings of the selected printer Configuration Screen Note This item has the same functio...

Page 175: ...The device status is displayed as Available or Unavailable 2 Signal Strength Indicates the strength of the signal received by the printer ranging from 0 to 100 3 Link Quality Indicates the signal quality excluding the noise while communicating ranging from 0 to 100 4 Advanced Measurement To examine the connection performance between the printer and the access point or between the printer and the c...

Page 176: ...nection performance measurement Connection Performance Measurement Screen Initial Screen Connection Performance Measurement Screen Completion Screen Connection Performance Measurement Screen Initial Screen Click Next to start measurement Connection Performance Measurement Screen Completion Screen Displays when the measurement is finished 176 ...

Page 177: ...the printer and the access point Good connection performance Unstable connection performance Cannot connect Measurement is canceled or cannot measure 2 Remeasurement Measures the connection performance again Note If any messages appear on Overall Network Performance move the machine and access point as instructed to improve the performance 177 ...

Page 178: ...ngs of the printer Do not turn off the printer during initialization Click OK when initialization is complete Performing initialization when connected over wireless LAN will break the connection so perform setup with the Setup CD ROM or perform setup according to the instructions on our website 2 Network Setup of the Card Slot Note This item is not available depending on the printer you are using ...

Page 179: ...reen Note You can change the network settings of the printer using IJ Network Tool with USB connection after initializing the LAN settings To change the network settings using IJ Network Tool activate the LAN settings in advance Network Setup of the Card Slot Screen Setup Screen 1 Drive Select the drive letter to assign to the network drive 2 Update Reloads the drive letters that are unassigned in...

Page 180: ...to the card slot 2 Retry Returns to Network Setup of the Card Slot screen and re executes the network drive mapping 3 Cancel Cancels the card slot setup When IJ Network Tool is running over LAN the Cancel button is displayed grayed out and cannot be clicked 180 ...

Page 181: ...e You cannot print with the printer unless the printer driver is associated with the port 1 Model Displays the name of device specified as a destination port It is blank if the name of device is not detected 2 Printer Displays the printer driver installed in the computer Select the printer for which you want to change the association 3 OK Performs association 181 ...

Page 182: ... is set for the printers and the computers To display the Network Information screen select Network Information from the View menu 1 OK Returns to the Canon IJ Network Tool screen 2 Copy All Information All network information displayed is copy to the clipboard 182 ...

Page 183: ...Appendix for Network Communication Using the Card Slot over a Network When the Printer Driver Is Not Associated with a Port About Technical Terms Restrictions About Firewall 183 ...

Page 184: ...twork Mounting the Card Slot as the Network Drive The card slot must be mounted to use it over a network To mount the card slot as the network drive follow the procedure below 1 Insert a memory card into the card slot of the machine 2 Start up IJ Network Tool 3 Select the machine in Printers 4 Select Maintenance on the Settings menu 5 Click Setup 6 Specify the drive letter then click OK 184 ...

Page 185: ...ble only from a USB connected computer you cannot access the network drive of the card slot On the other hand when you enable it to be writable only from a LAN connected computer the card slot is not detected via USB Make sure that the card slot setting is selected properly according to your connection method To read files from a memory card via USB and over a network disable the function to write...

Page 186: ...inter driver follow the procedure below 1 Start up IJ Network Tool 2 Select the printer displayed as No Driver on Name 3 Select Associate Port on the Settings menu The Associate Port screen is displayed 4 Select a printer to associate with a port The list of the printers that the printer driver is installed is displayed at Printer on the Associate Port screen Select a printer to associate with a c...

Page 187: ...ly with each other No access point is required This machine does not support ad hoc communication Admin Password Administration password in IJ Network Tool to restrict access to network users It must be entered to access the printer and change printer settings When the printer s network settings are factory default the admin password does not have to been entered AES An encryption method It is opt...

Page 188: ...ucture mode the channel is automatically adjusted to match that set to the access point This machine supports channels 1 to 13 Note that the number of channels that can be used for your wireless LAN varies depending on the region or country D Default Gateway A relay device to connect to another network such as a router or a computer DHCP server functionality The router or the access point assigns ...

Page 189: ...e Client computer and machine setup where all wireless communications pass through an access point IP Address A unique number with four parts separated by dots Every network device that is connected to the Internet has an IP address Example 192 168 0 1 An IP address is usually assigned by an access point or a DHCP server of the router automatically IPv4 IPv6 They are internetwork layer protocol us...

Page 190: ...parated by colons i e 11 22 33 44 55 66 O Operation Status Indicates the status on whether the printer can be used P Proxy server A server that links a LAN connected computer to the Internet When using a proxy server specify the address and the port number of the proxy server PSK An encryption method employed by WPA WPA2 R Router A relay device to connect to another network S Signal Strength The s...

Page 191: ... 255 0 Subnet Mask Address 192 168 127 0 T TCP IP Suite of communications protocols used to connect hosts on the Internet or the LAN This protocol allows different terminals to communicate with each other TKIP An encryption protocol employed by WPA WPA2 U USB Serial interface designed to enable you to hot swap devices i e by plugging and unplugging them without turning off the power W WCN Windows ...

Page 192: ...released by the Wi Fi Alliance in September 2004 as a later version of WPA Provides a stronger encryption mechanism through Advanced Encryption Standard AES Authentication WPA2 defines the following authentication methods PSK that can be used without an authentication server plus WPA2 802 1x that do require an authentication server This machine supports WPA2 PSK Passphrase This encrypted key is us...

Page 193: ...tems you should set a network key WEP WPA or WPA2 to the access point to encrypt wireless transmission Wireless communication with a product that does not comply with the Wi Fi standard cannot be guaranteed Connecting with too many computers may affect the printer performance such as printing speed 193 ...

Page 194: ...tion of the security software or operation system Important If you disabled the firewall function disconnect your network from the Internet Some applications like the network configuration software override firewall settings Check the application s settings beforehand If the printer you use is set to Get IP address automatically the IP address changes every time the printer connects to the network...

Page 195: ...Information about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Printer Handling Precautions Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Printer 195 ...

Page 196: ...nd thus prevents print quality degradation or nozzle clogging Does black and white printing use color ink Black and white printing may use ink other than black ink depending on the type of printing paper or the settings of the printer driver So color ink is consumed even when printing in black and white Why does the printer have two black ink tanks There are two kinds of black ink in the printer d...

Page 197: ...Checking the Ink Status with the Ink Lamps 197 ...

Page 198: ...ities of paper or performing borderless printing the area where papers go through may get smeared with ink Clean the inside of your printer with Bottom Plate Cleaning Check how to load the paper correctly Is the paper loaded in the correct orientation To load paper in the rear tray load paper WITH THE PRINT SIDE FACING YOU Loading Paper Is the paper curled The curled paper causes paper jam Flatten...

Page 199: ...ults Not Satisfactory There are various types of paper paper with special coating on the surface for printing photos with optimal quality and paper suitable for documents Each media type has specific preset settings such as how ink is used and sprayed distance from nozzles etc so that you can print on that type with optimal image quality This allows you to print with the settings best suited for t...

Page 200: ...ss the ON button If you press the ON button while printing is in progress the print data sent from the computer queues in the printer and you may not be able to continue to print Press the RESUME CANCEL button to cancel printing 200 ...

Page 201: ...t place any object on the top cover Do not place any object on the top cover It will fall into the rear tray when the top cover is opened and cause the printer to malfunction Also place the printer where objects will not fall on it 201 ...

Page 202: ...e the POWER lamp is not lit the print head will not be capped properly and this will cause drying or clogging When unplugging the power cord make sure that the POWER lamp is not lit Print periodically Just as the tip of a felt pen becomes dry and unusable if it has not been used for a long time even if it is capped the print head too may become dried or clogged if the printer has not been used for...

Page 203: ...ng transport of the printer have its box marked THIS SIDE UP to keep the printer with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE 1 Turn the printer off 2 Confirm that the POWER lamp is off and unplug the power cord Important Do not unplug the printer while the POWER lamp is lit or flashing white as it may cause malfunction or damage to the printer making the printer unable t...

Page 204: ... of deposit Postage stamps canceled or uncanceled Identifying badges or insignias Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certificates Copyrighted works...

Page 205: ... Humidity 10 to 90 RH no condensation The performance of the printer may be reduced under certain temperature and humidity conditions Recommended conditions Temperature 59 to 86 F 15 to 30 C Humidity 10 to 80 RH no condensation For the temperature and humidity conditions of papers such as photo paper refer to the paper s packaging or the supplied instructions Storage environment Temperature 32 to ...

Page 206: ...feet 50 m Effective range varies depending on the installation environment and location Security WEP 64 128 bits WPA PSK TKIP AES WPA2 PSK TKIP AES Setup WPS Push button configuration PIN code method WCN WCN NET Cableless setup Other Features Administration password Minimum System Requirements Conform to the operating system s requirements when higher than those given here Windows Operating System...

Page 207: ...omputer with Windows 8 1 Windows 8 Windows 7 Windows Vista or Windows XP pre installed Windows A CD ROM Drive or internet connection is required during software installation Windows Internet Explorer 8 9 or 10 is required to install Easy WebPrint EX Easy WebPrint EX for Internet Explorer 9 or 10 can be downloaded from the Canon web site Windows Some functions may not be available with Windows Medi...

Page 208: ...Printing Printing from a Computer Printing with Application Software that You are Using Printer Driver 208 ...

Page 209: ...Printing from a Computer Printing with Application Software that You are Using Printer Driver 209 ...

Page 210: ...e that You are Using Printer Driver Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the Printer Driver 210 ...

Page 211: ...Open the printer driver setup window 4 Select a frequently used profile In Commonly Used Settings on the Quick Setup tab select a printing profile suited for the purpose When you select a printing profile the Additional Features Media Type and Printer Paper Size settings are automatically switched to the values that were preset 5 Select the print quality For Print Quality select High Standard or D...

Page 212: ...cument is printed with settings that match your purpose Important When you select the Always Print with Current Settings check box all settings specified on the Quick Setup Main and Page Setup tabs are saved and you can print with the same settings from the next time as well In the Commonly Used Settings window click Save to register the specified settings 212 ...

Page 213: ...o Paper Plus Glossy II PP 201 Photo Paper Plus Glossy II Photo Paper Pro Platinum PT 101 Photo Paper Pro Platinum Photo Paper Pro Luster LU 101 Photo Paper Pro Luster Photo Paper Plus Semi gloss SG 201 Photo Paper Plus Semi gloss Photo Paper Glossy GP 501 GP 601 Glossy Photo Paper Matte Photo Paper MP 101 Matte Photo Paper Canon genuine papers Business Letter Printing Media name Model No Media Typ...

Page 214: ...caled Printing Page Layout Printing Tiling Poster Printing Booklet Printing Duplex Printing Stamp Background Printing Registering a Stamp Registering Image Data to be Used as a Background Setting Up Envelope Printing Printing on Postcards Displaying the Print Results before Printing Setting Paper Dimensions Custom Size Editing the Print Document or Reprinting from the Print History 214 ...

Page 215: ... the printer driver setup window 2 Select the paper size Select a page size from the Page Size list on the Page Setup tab 3 Set Orientation Select Portrait or Landscape for Orientation Check Rotate 180 degrees check box when you want to perform printing with the original being rotated 180 degrees 4 Complete the setup Click OK When you execute print the document will be printed with the selected pa...

Page 216: ...r of copies to be printed 3 Specify the print order Check the Print from Last Page check box when you want to print from the last page in order and uncheck the check box when you want to print from the first page Check the Collate check box when you are printing multiple copies of a document and want to print out all pages in each copy together Uncheck this check box when you want to print all pag...

Page 217: ...and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Print from Last Page appears grayed out and is unavailable when Tiling Poster is selected for Page Layout When Booklet is selected for Page Layout Print from Last Page and Collate appear grayed out and cannot be set When Duplex Printing Manual is selected Pr...

Page 218: ...be stapled Check the position of the stapling margin from Stapling Side on the Page Setup tab The printer analyzes the Orientation and Page Layout settings and automatically selects the best staple position When you want to change the setting select from the list 3 Set the margin width If necessary click Specify Margin and set the margin width and then click OK 218 ...

Page 219: ...ou execute print the data is printed with the specified staple side and margin width Important Stapling Side and Specify Margin appear grayed out and are unavailable when Borderless Tiling Poster or Booklet is selected for Page Layout Scaled is selected for Page Layout When Duplex Printing Manual is also selected only Stapling Side can be specified 219 ...

Page 220: ...without providing any margin around it set borderless printing The procedure for performing borderless printing is as follows You can also set borderless printing in Additional Features on the Quick Setup tab Setting Borderless Printing 1 Open the printer driver setup window 2 Set borderless printing Select Borderless from the Page Layout list on the Page Setup tab Click OK when the confirmation m...

Page 221: ... unavailable When Envelope High Resolution Paper or T Shirt Transfers is selected from the Media Type list on the Main tab you cannot perform borderless printing Depending on the type of the media used during borderless printing the print quality may deteriorate at the top and bottom of the sheet or stains may form When the ratio of the height to the width differs from the image data a portion of ...

Page 222: ...Amount of Extension slider is set to the leftmost position image data will be printed in the full size If you set this when printing the address side of a postcard the postal code of the sender is printed in the correct position When Preview before printing is checked on the Main tab you can confirm whether there will be no margin before printing 222 ...

Page 223: ...er size of the document Using Page Size select the page size that is set with your application software 4 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list When the Printer Paper Size is smaller than the Page Size the page image will be reduced When the Printer Paper Size is larger than the Page Size the page image will be enlarged The ...

Page 224: ...5 Complete the setup Click OK When you execute print the document will be enlarged or reduced to fit to the page size 224 ...

Page 225: ...e Page Setup tab 3 Select the paper size of the document Using Page Size select the page size that is set with your application software 4 Set the scaling rate by using one of the following methods Select a Printer Paper Size When the printer paper size is smaller than the Page Size the page image will be reduced When the printer paper size is larger than the Page Size the page image will be enlar...

Page 226: ...printer driver 5 Complete the setup Click OK When you execute print the document will be printed with the specified scale Important When the application software which you used to create the original has the scaled printing function configure the settings on your application software You do not need to configure the same setting in the printer driver 226 ...

Page 227: ...Note Selecting Scaled changes the printable area of the document 227 ...

Page 228: ...ect Page Layout from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list 4 Set the number of pages to be printed on one sheet and the page order If necessary click Specify specify the following set...

Page 229: ...To change the page arrangement order select a placement method from the list Page Border To print a page border around each document page check this check box 5 Complete the setup Click OK on the Page Setup tab When you execute print the specified number of pages will be arranged on each sheet of paper in the specified order 229 ...

Page 230: ...ing poster printing is as follows Setting Tiling Poster Printing 1 Open the printer driver setup window 2 Set tiling poster printing Select Tiling Poster from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Pa...

Page 231: ...pecifies the printing range Select All under normal circumstances To reprint only a specific page select Pages and enter the page number you want to print To specify multiple pages enter the page numbers by separating them with commas or by entering a hyphen between the page numbers Note You can also specify the print range by clicking the pages in the settings preview 5 Complete the setup Click O...

Page 232: ... select Print all pages or Delete all pages 2 Complete the setup After completing the page selection click OK When you execute print only specified pages will be printed Important Since tiling poster printing enlarges the document when printing it the print results may become coarse 232 ...

Page 233: ...let printing is as follows 1 Open the printer driver setup window 2 Set booklet printing Select Booklet from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the window 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list 4 Set the margin for stapling and the margin...

Page 234: ...ox 5 Complete the setup Click OK on the Page Setup tab When you execute print the document will be printed on one side of a sheet of paper When the printing of one side is complete set the paper correctly by following the message and click OK When the printing of the other side is complete fold the paper at the center of the margin and make a booklet Important Booklet cannot be selected when a med...

Page 235: ...ing Manual check box on the Page Setup tab 3 Select the layout Select Normal size Fit to Page Scaled or Page Layout from the Page Layout list 4 Specify the side to be stapled The best Stapling Side is selected automatically from the Orientation and Page Layout settings To change the setting select another stapling side from the list 5 Set the margin width If necessary click Specify Margin and set ...

Page 236: ...n Plain Paper is selected from Media Type on the Main tab Duplex Printing Manual appears grayed out and is unavailable When Borderless Tiling Poster or Booklet is selected from the Page Layout list Duplex Printing Manual and Stapling Side appear grayed out and are unavailable Note If the back side of the paper becomes smudged during duplex printing perform Bottom Plate Cleaning in the Maintenance ...

Page 237: ... you to print a light illustration behind the document data The procedure for performing stamp background printing is as follows Printing a Stamp CONFIDENTIAL IMPORTANT and other stamps that are used often in companies are pre registered 1 Open the printer driver setup window 2 Click Stamp Background Stamp on the Page Setup tab The Stamp Background Stamp dialog box opens Note With the XPS printer ...

Page 238: ... the XPS printer driver is used When the XPS printer driver is used the stamp is normally printed in the foreground of the document Print semitransparent stamp Check this check box to print a semi transparent stamp on the document This function is available only when the XPS printer driver is used Stamp first page only To print the stamp only on the first page check this check box 5 Complete the s...

Page 239: ...lick OK on the Page Setup tab When you execute print the data is printed with the specified background Important When Borderless is selected the Stamp Background Stamp button appears grayed out and is unavailable Note The stamp and background are not printed on blank sheets inserted with the Insert blank page function of booklet printing Related Topics Registering a Stamp Registering Image Data to...

Page 240: ...ary stamps can be deleted at any time The procedure for registering a new stamp is as follows Registering a New Stamp 1 Open the printer driver setup window 2 Click Stamp Background Stamp on the Page Setup tab The Stamp Background Stamp dialog box opens Note With the XPS printer driver the Stamp Background button has become the Stamp button and only the stamp function can be used 3 Click Define St...

Page 241: ...eType Font Style Size and Outline You can select the color of the stamp by clicking Select Color Important Stamp Text appears grayed out and is unavailable when Date Time User Name is selected Placement tab Select the stamp position from the Position list You can also select Custom from the Position list and specify coordinates for X Position and Y Position You can also change the stamp position b...

Page 242: ...overwrite on the Save settings tab When you want to save the stamp with a different title type a new title in the Title box and click Save Click OK when the confirmation message appears 5 Complete the setup Click OK The Stamp Background Stamp dialog box opens again The registered title appears in the Stamp list Deleting an Unnecessary Stamp 1 Click Define Stamp in the Stamp Background Stamp dialog...

Page 243: ...sting background An unnecessary background can be deleted The procedure for registering image data to be used as a background is as follows Registering New Background 1 Open the printer driver setup window 2 Click Stamp Background on the Page Setup tab The Stamp Background dialog box opens Note With the XPS printer driver the Stamp Background button has become the Stamp button and Background canno...

Page 244: ...der to the left lightens the background To print the background at the original bitmap intensity move the slider to the rightmost position 6 Save the background Click the Save settings tab and enter a title in the Title box and then click Save Click OK when the confirmation message appears Note Spaces tabs and returns cannot be entered at the beginning or end of a title 7 Complete the setup Click ...

Page 245: ...te the setup Click OK then it returns to Stamp Background dialog box The registered title appears in the Background list Deleting an Unnecessary Background 1 Click Select Background in the Stamp Background dialog box The Background Settings dialog box opens 2 Select the background to be deleted Select the title of the background you want to delete from the Backgrounds list on the Save settings tab...

Page 246: ...ect the paper size When the Envelope Size Setting dialog box is displayed select Envelope Com 10 Envelope DL Yougata 4 4 13 x9 25 or Yougata 6 3 86 x7 48 and then click OK 5 Set the orientation To print the addressee horizontally select Landscape for Orientation 6 Select the print quality Select High or Standard that matches your purpose for Print Quality 7 Complete the setup Click OK When you exe...

Page 247: ...guide messages check the Do not show this message again check box To show the guide again click the View Printer Status button on the Maintenance tab and start the Canon IJ Status Monitor Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting 247 ...

Page 248: ...r When printing a return postcard always set the paper size to Hagaki 2 200x148mm from your application software or the printer driver Do not fold the return postcard If a crease is formed the printer will not be able to feed the postcard properly and this condition will cause line shifts or a paper jam With return postcards borderless printing cannot be used 6 Set the print orientation To print t...

Page 249: ... On the Option menu choose Display Guide Message and click Hagaki Printing to enable the setting When printing on media other than postcards load the media according to usage method of that media and click Start Printing 249 ...

Page 250: ...ults display on the Quick Setup tab 1 Open the printer driver setup window 2 Set the preview Check the Preview before printing check box on the Main tab 3 Complete the setup Click OK When you execute print the Canon IJ Preview opens and displays the print results Important In the Manual Color Adjustment dialog box the Color Adjustment tab contains the Print a pattern for color adjustment check box...

Page 251: ...a custom size in Printer Paper Size on the Quick Setup tab 1 Open the printer driver setup window 2 Select the paper size Select Custom for Page Size on the Page Setup tab The Custom Paper Size dialog box opens 3 Set the custom paper size Specify Units and enter the Width and Height of the paper to be used Then click OK 4 Complete the setup Click OK on the Page Setup tab When you execute print the...

Page 252: ...oftware to set the values When the application software does not have such a function or if the document does not print correctly use the printer driver to set the values Printing may be disabled depending on the size of the specified user defined media For information about printable sizes for user defined media see Media Types You Can Use 252 ...

Page 253: ...ieve the document print history to print the document The procedure for using the Canon IJ XPS Preview is as follows Print Combine Documents Delete Document Reset Documents View Thumbnails Move Document Undo Move Page Delete Page Note By clicking View Thumbnails you can display or hide thumbnails of the print documents selected in the Document Name list Clicking Undo reverses the change that just ...

Page 254: ...documents selected before the combining are deleted from the list and the combined document is added to the list Changing the sequence of print documents or print pages To change the sequence of the print documents go to the Document Name list and select the print document to be moved Next on the Edit menu select Move Document from Documents and select the appropriate item You can also click and d...

Page 255: ...gs of the print document some functions may not be available in the Canon IJ XPS preview Note You can rename Document Name to any name 5 Executing print Click Print When you execute print the printer uses the specified settings to print the data Reprinting from the Print History When you click Save Print History on the File menu to enable the setting the document printed from the preview is saved ...

Page 256: ...ection Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Interpreting the ICC Profile Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Intensity Contrast Using Sample Patterns Printer Driver 256 ...

Page 257: ...the Main tab select Custom for Print Quality and click Set The Custom dialog box opens 3 Setting the print quality level Drag the slider bar to select the print quality level and click OK 4 Complete the setup Click OK on the Main tab When you execute print the image data is printed with the selected print quality level Important Certain print quality levels cannot be selected depending on the sett...

Page 258: ...Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 258 ...

Page 259: ...ox on the Main tab 3 Complete the setup Click OK When you execute print the document is converted to grayscale data It allows you to print the color document in monochrome Important When the Grayscale Printing check box is checked the printer driver processes image data as sRGB data In this case actual colors printed may differ from those in the original image data When using the grayscale printin...

Page 260: ...Note During Grayscale Printing inks other than black ink may be used as well 260 ...

Page 261: ...t to use an application software to specify a printing ICC profile select None The procedure for specifying color correction is as follows You can also set color correction on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjus...

Page 262: ...ecial Canon paper in an application software to print data 4 Complete the setup Click OK on the Main tab When you execute print the document data is printed with the specified color correction Important When ICM is disabled in the application software ICM is unavailable for Color Correction and the printer may not be able to print the image data properly When the Grayscale Printing check box on th...

Page 263: ...ftware to be used There are two typical printing methods Check the color space Adobe RGB or sRGB of the image data and the application software to be used and then select the printing method suited to your purpose Adjusting Colors with the Printer Driver Describes the procedure for printing sRGB data by using the color correction function of the printer driver To print using Canon Digital Photo Co...

Page 264: ...n the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Select color correction Click Matching tab and select Driver Matching for Color Correction 4 Set the other items If necessary click Color Adjustment tab and adjust the color balance Cyan Magenta Yellow and adjust Brigh...

Page 265: ...Adjusting Brightness Adjusting Intensity Adjusting Contrast 265 ...

Page 266: ...se your application software to select color management items and specify an input ICC profile and a printing ICC profile in the image data Even if you print using a printing ICC profile that you created yourself or one for special Canon paper be sure to select color management items from your application software For instructions refer to the manual of the application software you are using 1 Ope...

Page 267: ...print the data with the Adobe RGB color space even if the application software does not support Adobe RGB 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Select color correction Click Matching tab and select ICM ICC Profile Matching for Color Correction 4 Selec...

Page 268: ... color regions Select this method to print image data with colors that are close to the original colors Absolute Colorimetric When Relative Colorimetric is selected white spots are reproduced as white spots of the paper background color However when Absolute Colorimetric is selected how the white spots are reproduced depends on the image data Important When Windows XP SP2 or Windows XP SP3 is used...

Page 269: ...otation corresponds to the following media type GL Photo Paper Plus Glossy II PT Photo Paper Pro Platinum SG LU Photo Paper Plus Semi gloss Photo Paper Pro Luster MP Matte Photo Paper 3 is the print quality The print quality is divided into 5 levels ranging from high speed to high quality As the number decreases the print quality becomes higher This value corresponds to the slider bar position in ...

Page 270: ...he case when color balance is used to intensify cyan and to diminish yellow so that the overall colors are more uniform No adjustment Adjust color balance The procedure for adjusting color balance is as follows You can also set color balance on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1...

Page 271: ...de of the printer driver After adjusting each color click OK Important Adjust the slider gradually 4 Complete the setup Click OK on the Main tab When you execute print the document is printed with the adjusted color balance Important When the Grayscale Printing check box on the Main tab is checked the color balance Cyan Magenta Yellow appear grayed out and are unavailable Related Topics Setting th...

Page 272: ...a list together with the adjustment values Described below is the procedure for adjusting the color balance while looking at the pattern 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Selecting pattern print On the Color Adjustment tab select the Print a patte...

Page 273: ...ble Printer Paper Size Select the paper size to be used for pattern printing Note Depending on the paper size selected on the Page Setup tab there may be sizes that cannot be selected Amount of Pattern Instances Select Largest Large or Small to set the number of patterns to be printed Note Largest and Large cannot be selected when certain paper sizes or output paper sizes are selected Color Variat...

Page 274: ...lect OK and then execute printing The printer then prints a pattern in which the color balance that you set is the center value 6 Adjusting the color balance Look at the print results and select the image that you like best Then enter the color balance numbers indicated at the bottom of that image into the Cyan Magenta and Yellow fields on the Color Adjustment tab Clear the Print a pattern for col...

Page 275: ...ollowing items are grayed out and cannot be set Preview before printing on the Main tab Stapling Side and Specify Margin on the Page Setup tab When Duplex Printing Manual is set only Stapling Side can be set You can print a pattern only if the Page Layout setting on the Page Setup tab is Normal size or Borderless When the Grayscale Printing check box on the Main tab is checked Cyan Magenta and Yel...

Page 276: ...ghtness is as follows You can also set brightness on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Specif...

Page 277: ... the Main tab When you execute print the data is printed at the specified brightness Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast 277 ...

Page 278: ... then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Adjust intensity Moving the Intensity slider to the right intensifies darkens the colors and moving the slider to the left dilutes brighte...

Page 279: ...ata is printed with the adjusted intensity Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Contrast Adjusting Intensity Contrast Using Sample Patterns Printer Driver 279 ...

Page 280: ... choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Adjust the contrast Moving the Contrast slider to the right increases the contras...

Page 281: ...ute print the image is printed with the adjusted contrast Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Intensity Adjusting Intensity Contrast Using Sample Patterns Printer Driver 281 ...

Page 282: ...n a list together with the adjustment values Described below is the procedure for adjusting the intensity contrast while looking at the pattern 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Selecting pattern print On the Color Adjustment tab select the Print ...

Page 283: ...p tab there may be sizes that cannot be selected Amount of Pattern Instances Select Largest Large or Small to set the number of patterns to be printed Note Largest and Large cannot be selected when certain paper sizes or output paper sizes are selected Color Variation Between Instances Set the amount of color change between neighboring patterns Note Large is about double the size of Medium and Sma...

Page 284: ...ch the intensity contrast that you set is the center value 6 Adjusting the intensity contrast Look at the print results and select the image that you like best Then enter the intensity contrast numbers indicated at the bottom of that image into the Intensity and Contrast fields on the Color Adjustment tab Clear the Print a pattern for color adjustment check box and click OK 284 ...

Page 285: ...tern for color adjustment is selected on the Color Adjustment tab the following items are grayed out and cannot be set Preview before printing on the Main tab Stapling Side and Specify Margin on the Page Setup tab When Duplex Printing Manual is set only Stapling Side can be set You can print a pattern only if the Page Layout setting on the Page Setup tab is Normal size or Borderless Depending on y...

Page 286: ...ver Canon IJ Printer Driver How to Open the Printer Driver Setup Window Canon IJ Status Monitor Checking the Ink Status from Your Computer Canon IJ Preview Deleting the Undesired Print Job Instructions for Use Printer Driver 286 ...

Page 287: ...use the XPS printer driver the standard printer driver must already be installed on your computer Installing the Printer Driver To install the regular printer driver load the Setup CD ROM that comes with the printer and then install the driver from Start Setup Again To install the XPS printer driver load the Setup CD ROM that comes with the printer and then select XPS Driver from Add Software Spec...

Page 288: ...ch as print head cleaning or to configure a printing profile that is common to all application software 1 Select as described below If you are using Windows 8 from the Desktop charms select Settings Control Panel Hardware and Sound Devices and Printers If you are using Windows 7 select the Start menu Devices and Printers If you are using Windows Vista select the Start menu Control Panel Hardware a...

Page 289: ...ask bar Click the button of the status monitor displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not printing open the printer driver setup window and click View Printer Status on the Maintenance tab The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your...

Page 290: ...about the remaining ink level a mark appears above the ink icon For example Ink tank is running low Prepare a new ink tank When you print on A3 paper or larger paper sizes the ink may run out before printing is finished or the printing may become faint or streaky with white lines 3 If necessary click Ink Details You can check the ink related information If a warning or error related to the remaini...

Page 291: ...der and number of pages You can also change the media type settings When you want to display a preview before printing open the printer driver setup window click the Main tab and check the Preview before printing check box When you do not want to display a preview before printing uncheck the check box Important If you are using the XPS printer driver see Editing the Print Document or Reprinting fr...

Page 292: ...r displayed on the task bar The Canon IJ Status Monitor appears 2 Display the print jobs Click Display Print Queue The print queue window opens 3 Delete the print jobs Select Cancel All Documents from the Printer menu When the confirmation message appears click Yes The deletion of the print job is complete Important Users who have not been granted access permission for printer management cannot de...

Page 293: ...e Setup tab Print a pattern for color adjustment on the Color Adjustment tab in the Manual Color Adjustment dialog box Since the resolution in the preview display differs from the printing resolution text and lines in the preview display may appear different from the actual print result With some applications the printing is divided into multiple print jobs To cancel printing delete all divided pr...

Page 294: ...ose the window 4 Without starting printing close the Print dialog box 5 Open Word s Print dialog box again 6 Open the printer driver setup window and click OK 7 Start printing If bitmap printing is enabled in Adobe Illustrator Adobe Systems Incorporated printing may take time or some data may not be printed Print after unchecking the Bitmap Printing check box in the Print dialog box 294 ...

Page 295: ...Description Quick Setup tab Description Main tab Description Page Setup tab Description Maintenance tab Description Canon IJ Preview Description Canon IJ XPS Preview Description Canon IJ Status Monitor Description 295 ...

Page 296: ...holding down the Ctrl key and pressing the up or down arrow keys Standard These are the factory settings If Page Size Orientation and Copies were set from the application software those settings have priority Business Document Select this setting when printing a general document If Page Size Orientation and Copies were set from the application software those settings have priority Paper Saving Sel...

Page 297: ...of paper You can check an overall image of the layout Preview before printing Shows what the print result will look like before you actually print the data Check this check box to display a preview before printing Uncheck this check box if you do not want to display a preview Important To use the Canon IJ XPS Preview you must have Microsoft NET Framework 4 Client Profile installed on your computer...

Page 298: ...ea and the amount of extension that are configured in other application software will be reversed vertically and horizontally Color Intensity Manual Adjustment Select when you set the Color Correction method and individual settings such as Cyan Magenta Yellow Brightness Intensity and Contrast etc Media Type Selects a type of printing paper Select a media type that matches the paper that is loaded ...

Page 299: ...r Tray Paper is always supplied from the rear tray Copies Specifies the number of copies you want to print You can specify a value from 1 to 999 Important When the application software that you used to create the document has the same function specify the settings on the printer driver However if the print results are not acceptable specify the function settings on the application software Always ...

Page 300: ... is unchecked the paper size is not saved and consequently the paper size setting is not applied when the printing profile is selected Instead the printer prints with the paper size specified with the application software Save the orientation setting Saves the Orientation to the printing profile in Commonly Used Settings To apply the saved print orientation when the printing profile is selected ch...

Page 301: ...g Duplex Printing Setting Up Envelope Printing Printing on Postcards Displaying the Print Results before Printing Setting Paper Dimensions Custom Size Printing a Color Document in Monochrome Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Intensity Contrast Using S...

Page 302: ... that is loaded in the printer This ensures that printing is carried out properly for the specified paper Paper Source Shows the source from which paper is supplied Rear Tray Paper is always supplied from the rear tray Print Quality Selects your desired printing quality Select one of the following to set the print quality level that is appropriate for the purpose Important Depending on the Media T...

Page 303: ...tab Note If you want to use an ICC profile to adjust colors use the Manual Color Adjustment dialog box to set the profile Grayscale Printing This function converts the data to monochrome data when printing your document Check this check box to print a color document in monochrome Preview before printing Shows what the print result will look like before you actually print the data Check this check ...

Page 304: ...ges produced by color adjustment If you want to display the preview image with a color pattern check this check box Cyan Magenta Yellow Adjusts the strengths of Cyan Magenta and Yellow Moving the slider to the right makes a color stronger and moving the slider to the left makes a color weaker You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 This adj...

Page 305: ...ters to Adjust Select the item to be checked by pattern printing Cyan Magenta Yellow Prints a pattern that allows you to check the cyan magenta yellow balance Important When Grayscale Printing is checked on the Main tab Cyan Magenta Yellow appear grayed out and are unavailable Intensity Contrast Prints a pattern that allows you to check the intensity contrast balance Printer Paper Size Selects the...

Page 306: ...ction appears grayed out and is unavailable Note In the XPS printer driver ICM has become ICC Profile Matching Driver Matching With Canon Digital Photo Color you can print sRGB data with color tints that most people prefer ICM ICC Profile Matching Adjusts the colors by using an ICC profile when printing Specify the input profile and rendering intent to be used Important If the application software...

Page 307: ...red color regions Select this method to print image data with colors that are close to the original colors Absolute Colorimetric When Relative Colorimetric is selected white spots are reproduced as white spots of the paper background color However when Absolute Colorimetric is selected how the white spots are reproduced depends on the image data Related Topics Setting the Print Quality Level Custo...

Page 308: ...ect the same orientation that you selected in that application Portrait Prints the document so that its top and bottom positions are unchanged relative to the paper feed direction This is the default setting Landscape Prints the document by rotating it 90 degrees relative to the paper feed direction You can change the rotation direction by going to the Maintenance tab opening the Custom Settings d...

Page 309: ...tension to adjust how much of the document extends off the paper during borderless printing Amount of Extension Adjusts how much of the document extends off the paper during borderless printing Moving the slider to the right increases the amount of extension and allows you to perform borderless printing with no problems Moving the slider to the left reduces the amount of extension and expands the ...

Page 310: ...has a similar function specify the number of copies with the application without specifying it here Print from Last Page Check this check box when you want to print from the last page in order If you do this you do not need to sort the pages into their correct order after printing Uncheck this check box to print your document in normal order starting from the first page Collate Check this check bo...

Page 311: ...this dialog box can be confirmed in the settings preview on the printer driver Preview Icon Shows the settings made on the Page Layout Printing dialog box You can check what the print result will look like before you actually print the data Pages Specifies the number of document pages to fit on one sheet Page Order Specifies the document orientation to be printed on a sheet of paper Page Border Pr...

Page 312: ...the settings preview of the Page Setup tab Only the pages shown on the screen will be printed this time Booklet Printing dialog box This dialog box allows you to set how to bind the document as a booklet Printing only on one side and printing a page border can also be set in this dialog box The settings specified in this dialog box can be confirmed in the settings preview on the printer driver Pre...

Page 313: ...f the Manual Color Adjustment dialog box Note Disable ICM required from the application software tab cannot be used with the XPS printer driver Disable the color profile setting of the application software Checking this check box disables information in the color profile that was set on the application software When the information in the color profile set on the application software is output to ...

Page 314: ...x may improve the results Important Uncheck this check box under normal circumstances Note Scale images using nearest neighbor interpolation can be used only with the XPS printer driver Prevention of Print Data Loss You can reduce the size of the print data that was created with the application software and then print the data Depending on the application software being used the image data may be ...

Page 315: ...stamp Note The stamp is given priority because the stamp is printed over the document data in the sections where the stamp and the document data overlap When this check box is unchecked the stamp is printed behind the document data and may be hidden in the overlapping sections depending on the application software used Print semitransparent stamp Sets how the stamp is to be printed over the docume...

Page 316: ...cument The setting items in the Stamp tab change depending on the selected type When Stamp Type is Text or Date Time User Name Stamp Text Specifies the stamp text string Up to 64 characters can be entered For Date Time User Name the creation date time and user name of the printed object are displayed in Stamp Text Important Stamp Text appears grayed out and is unavailable if Date Time User Name is...

Page 317: ...tion where the stamp is to be printed Preview Window Shows the status of the stamp configured in each tab Position Specifies the stamp position on the page Selecting Custom from the list allows you to enter values for the X Position and Y Position coordinates directly Orientation Specifies the angle of rotation for the stamp The angle can be set by entering the number of degrees Negative values ro...

Page 318: ...pecifies how the background image is to be placed on the paper When Custom is selected you can set coordinates for X Position and Y Position Intensity Adjusts the intensity of the bitmap to be used as a background Moving the slider to the right increases the intensity and moving the slider to the left decreases the intensity To print the background at the original bitmap intensity move the slider ...

Page 319: ... the corresponding background in Title Save Save overwrite Saves the image data as a background After inserting the Title click this button Delete Deletes an unnecessary background Specify the title of an unnecessary background from the Backgrounds list and then click this button 319 ...

Page 320: ...tempts do not resolve the print head problem Note Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the print heads frequently will rapidly deplete your printer s ink supply Therefore perform cleaning only when necessary Ink Group When you click Cleaning or Deep Cleaning the Ink Group window is displayed Selects the ink group that you want to clean the print head for Click Initi...

Page 321: ...not clogged Right side bitmap bad The print head nozzles may be clogged Exit Closes the Pattern Check dialog box and returns to the Maintenance tab Cleaning Performs print head cleaning Print head cleaning removes any blockage in the print head nozzles Perform cleaning when printing becomes faint or if a specific color fails to print even though all ink levels are sufficiently high Bottom Plate Cl...

Page 322: ...ter becomes a concern such when printing at night Perform this operation when you want to change the quiet mode setting Note If the printer is off or if communication between the printer and the computer is disabled an error message may appear because the computer cannot collect the printer status Custom Settings Opens the Custom Settings dialog box Perform this function to change the settings of ...

Page 323: ... of the print head and improves deviated colors and lines Align the print head immediately after installing the print head Print Alignment Value Click this button to check the current setting value of the print head position Prints the current setting value for the print head position Print Head Alignment dialog box To adjust the print head position manually click Align Print Head in the Start Pri...

Page 324: ... is not performed within the specified time the printer turns off Quiet Settings dialog box When you click Quiet Settings the Quiet Settings dialog box is displayed Quiet Settings dialog box allows you to specify a setting that reduces the operating noise of the printer Select when you wish to reduce the operating noise of the printer at night etc Using this function may lower the print speed Do n...

Page 325: ...o the left when printing select the check box Detect the paper width when printing from computer When you print from the computer this function identifies the paper that was loaded into this printer When the paper width detected by the printer differs from the width of the paper specified in Page Size on the Page Setup tab a message is displayed To use paper width detection when printing from the ...

Page 326: ...not installed in your system the characters will be garbled Related Topics Cleaning the Print Heads from Your Computer Aligning the Print Head Position from Your Computer Use Your Computer to Print a Nozzle Check Pattern Cleaning Inside the Printer Cleaning the Paper Feed Rollers from Your Computer Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 326 ...

Page 327: ...at is displayed on the preview screen This command has the same function as the Start Printing on the toolbar Cancel Printing Ends the Canon IJ Preview and cancels the printing of the document that is displayed on the preview screen This command has the same function as the Cancel Printing on the toolbar Exit Ends the Canon IJ Preview Page Menu This menu includes the following commands to select p...

Page 328: ...ialog box This command allows you to specify the page number of the page to be displayed Zoom Menu Selects the ratio of the actual size printed on the paper to the preview display size You can also select the ratio from the drop down list box located on the toolbar Whole Displays the entire page of data as one page 50 Reduces the displayed data to 50 of the actual size to be printed 100 Displays t...

Page 329: ...nt setup information for each page at the left side of the preview screen This screen also allows you to change the media type and paper source settings Important If the media type and paper source are set from the application software those settings have priority and the changed settings may become ineffective Printer Paper Size Displays the paper size of the document to be printed Media Type You...

Page 330: ...portant To use the Canon IJ XPS Preview you must have Microsoft NET Framework 4 Client Profile installed on your computer File Menu Selects print operation and print history settings Print Prints the documents selected in the document list The printed documents are deleted from the list and when all documents are printed the Canon IJ XPS Preview closes This command has the same function as Print o...

Page 331: ...s on the toolbar Reset Documents Returns the document selected in the document list to their status before they were added to the Canon IJ XPS Preview The combined documents are separated and the original documents are restored This command has the same function as the Reset Documents on the toolbar Move Document Use the following command to change the order of the documents selected in the docume...

Page 332: ...elete Page Deletes the currently selected page If page layout printing is set the pages enclosed with red frame will be deleted This command has the same function as the Delete Page on the toolbar Restore Page Restores pages that were deleted with the Delete Page function To restore pages you must select the View Deleted Pages check box on the Option menu and display the deleted pages as thumbnail...

Page 333: ... in the document list If the currently selected document is the last document this command is grayed out and cannot be selected Pages Use the following command to select the page to be displayed Note If the Page Layout setting in the printer driver is specified to Tiling Poster or Booklet the number of pages is the number of sheets to be used for printing and not the number of pages in the origina...

Page 334: ... the same function as the View Thumbnails on the toolbar View Document List Displays the print document list at the top of the preview window View Print Settings Area Displays the print settings area at the right side of the preview window View Deleted Pages When the thumbnails are displayed this function displays pages that were deleted with the Delete Page function To check deleted pages you mus...

Page 335: ...ove Up One Moves the selected print document one up from its current position If the currently selected document is the first document this command is grayed out and cannot be selected Move Down One Moves the selected print document one down from its current position If the currently selected document is the last document this command is grayed out and cannot be selected Move to Last Moves the sel...

Page 336: ...ted Paper Source Allows you to select the paper source of the document to be printed Page Layout Displays the page layout of the document to be printed Layout tab You can specify settings for page layout printing To apply the specified settings click Apply If the page layout print settings cannot be changed for the print document the individual items are grayed out and cannot be selected Manual Co...

Page 337: ...s button restores all the settings on this tab to their default values factory settings Grayscale Printing Allows you to change the monochrome print settings Duplex Printing Manual Select whether to print the document to both sides of the paper manually or to one side of the paper If the duplex print settings cannot be changed for the print document this item is grayed out and is unavailable Impor...

Page 338: ... allows you to check the status of the printer and ink with graphics and messages You can check the information on the printing document and the printing progress during printing When a printer error occurs it shows the cause and solution Follow the instruction in the message Printer Canon IJ Status Monitor shows an icon when a warning or error occurs to the printer Indicates that a warning operat...

Page 339: ... the Option menu and enable this setting Hagaki Printing Displays the guide message before the printer begins hagaki printing To hide this guide message select the Do not show this message again check box To display the guide messages again click Hagaki Printing on the Display Guide Message in the Option menu and enable this setting How to load narrow width paper Before printing on narrow width pa...

Page 340: ...ding to the instructions displayed on the screen Message displayed at right Shows information such as the ink status and ink colors with sentences Ink Model Number Shows the ink tank types for your printer Close Closes the Ink Details dialog box to return to Canon IJ Status Monitor Help Menu When you select this menu item the Help window for Canon IJ Status Monitor is displayed and you can check t...

Page 341: ...Updating the Printer Driver Obtaining the Latest Printer Driver Deleting the Unnecessary Printer Driver Before Installing the Printer Driver Installing the Printer Driver 341 ...

Page 342: ...e About button on the Maintenance tab You can access our website and download the latest printer driver for your model Important You can download the printer driver for free but any Internet access charges incurred are your responsibility Before installing the latest printer driver delete the previously installed version Related Topics Before Installing the Printer Driver Installing the Printer Dr...

Page 343: ... Add or Remove Programs From the program list select XXX Printer Driver where XXX is your model name and then click Remove The confirmation window for uninstalling the model appears Important In Windows 8 Windows 7 or Windows Vista a confirmation warning dialog box may appear when starting installing or uninstalling software This dialog box appears when administrative rights are required to perfor...

Page 344: ...ter Status Turn off the printer Checking the Personal Computer Settings Terminate all running applications In Windows 8 Windows 7 or Windows Vista log on as a user who has the administrator account In Windows XP log on as the computer administrator Important Before installing the latest printer driver delete the previously installed version Related Topics Obtaining the Latest Printer Driver Instal...

Page 345: ...such cases switch to an administrator account and restart the operation from the beginning 3 Install the printer driver Take the appropriate action as described on the screen 4 Complete the installation Click Complete Depending on the environment you are using a message prompting you to restart the computer may be displayed To complete the installation properly restart the computer Important You c...

Page 346: ...Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with the Printer Problems with Installation Downloading About Errors Messages Displayed If You Cannot Resolve the Problem 346 ...

Page 347: ...Problems with Network Communication Problems with the Printer While Using with Network Cannot Detect a Printer on a Network Other Problems with Network 347 ...

Page 348: ...ing with Network The Printer Stopped Working Suddenly Ink Remaining Level Is Not Displayed on Printer Status Monitor of the Printer Printing Speed Is Slow Cannot Use the Printer on Replacing an Access Point or Changing Its settings 348 ...

Page 349: ...k3 Make sure that the printer is not place as far away from the access point The access point is located indoors within the effective range for wireless communication Locate the printer within 164 ft 50 m from the access point Check4 Make sure that there is no obstruction Wireless communication between different rooms or floors is generally poor Adjust the location of the devices Check5 Make sure ...

Page 350: ...up with the Setup CD ROM or perform it according to the instructions on our website For placement Make sure that there is no barrier or obstacle between the access point and the printer Cannot Communicate with the Printer over the Wired LAN Check1 Make sure that the printer is turned on Check2 Make sure that the LAN cable is connected properly Make sure that the printer is connected to the router ...

Page 351: ...cess point and set it up refer to the instruction manual of your access point or contact its manufacturer Note To check the MAC address or the IP address of the computer see Checking the IP Address or the MAC Address of the Computer 351 ...

Page 352: ...nter Status Monitor of the Printer Use the printer driver with bidirectional communication Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver How to Open the Printer Driver Setup Window 352 ...

Page 353: ...rooms or floors is generally poor The metal concrete or timber including the metallic material mud wall or insulator may interrupt a wireless communication If the printer cannot communicate with the computer over a wireless LAN for the wall material place the printer and the computer in the same room or floor Check3 When using wireless LAN make sure that there is no source of interference in your ...

Page 354: ...orming MAC address filtering or IP address filtering at the access point confirm that the MAC address or IP address for both the computer or the network device and the printer are registered Check3 If you are using a WEP WPA WPA2 key make sure that the key for the computer or the network device and the printer matches that set to the access point Besides the WEP key itself the key length key forma...

Page 355: ...annot Detect a Printer on a Network Cannot Detect the Printer When Setting up Network Communication The Printer Cannot Be Detected in the Wireless LAN The Printer Cannot Be Detected in the Wired LAN 355 ...

Page 356: ...he printer could not be detected on the network when setting up the network communication confirm the network settings before redetecting the printer Cannot Detect the Printer during Wireless LAN Setup Check 1 Cannot Detect the Printer during Wired LAN Setup Check 1 356 ...

Page 357: ...u cannot view any web pages Configure the computer and network device For the procedures refer to the instruction manuals supplied with the computer and network device or contact their manufacturers If you can view web pages after configuring the computer and network device try to set up the network communication from the beginning If you can view web pages Go to check 2 Cannot Detect the Printer ...

Page 358: ... software is attempting to access the network appears on the computer set the security software to allow access When the message does not appear on your computer Cancel to set up then set the security software to allow Canon software to access the network On the Setup CD ROM select win Driver DrvSetup then set the security software to allow the file Setup exe or Setup64 exe to access the network A...

Page 359: ...point Check the settings of the access point for the network connection such as IP address filtering MAC address filtering or DHCP function For details on how to check the settings of the access point refer to the instruction manual supplied with the access point or contact its manufacturer 359 ...

Page 360: ...vice After turning on the printer or the network device it may take some time until ready for use After a while just turning on the printer or the network device click Redetect on the Check Printer Settings screen When the printer is detected follow the instructions on the screen to continue to set up the network communication If the LAN cable is connected and the printer and the network device ar...

Page 361: ...gs screen to cancel to set up the network communication After that configure the computer and network device For the procedures refer to the instruction manuals supplied with the computer and network device or contact their manufacturers If you can view web pages after configuring the computer and network device try to set up the network communication from the beginning If you can view web pages G...

Page 362: ...red LAN setting of the printer Press and hold the RESUME CANCEL button then release the button when the POWER lamp flashes white 11 times Note To check whether the wired LAN is activated print out the network setting information Printing Out Network Setting Information 362 ...

Page 363: ...date to search for the printer again Canon IJ Network Tool Screen Check6 When searching for a printer over a network make sure that the printer is associated with the port When No Driver is displayed under Name in IJ Network Tool there is no association Select Associate Port on the Settings menu then associate the port with the printer When the Printer Driver Is Not Associated with a Port Check7 M...

Page 364: ...ties dialog box of the printer driver Check13 Make sure that the firewall of the security software is disabled If the firewall function of your security software is turned on a message may appear warning that Canon software is attempting to access the network If the warning message appears set the security software to always allow access If using any programs that switch the network environment ch...

Page 365: ...nformation If the wired LAN is inactive press and hold the RESUME CANCEL button then release the button when the POWER lamp flashes white 11 times The wired LAN is activated Check3 Make sure that the LAN cable is connected properly Make sure that the printer is connected to the router with the LAN cable If the LAN cable is loose connect the cable properly If the LAN cable is connected to the WAN s...

Page 366: ...nt Name SSID or a Network Key The Message Is Displayed on the Computer Screen During Setup The Admin Password Set to the Printer Was Forgotten Checking Information about the Network How to Restore the Printer s Network Settings to Factory Default 366 ...

Page 367: ... 4 and the authentication method must match among the access point the printer and the computer In order to communicate with an access point that uses automatically generated WEP keys you must configure the printer to use the key generated by the access point by entering it in hexadecimal format Normally select Auto for the authentication method Otherwise select Open System or Shared Key according...

Page 368: ...heet The Screen for Setting the Encryption Is Displayed After Selecting the Access Point in the Search Screen This screen is displayed automatically if the selected access point is encrypted In this case configure the details to use the same encryption settings set to the access point For information on the encryption settings see Changing the Settings in the Wireless LAN Sheet You are connecting ...

Page 369: ...as Forgotten Initialize the LAN settings How to Restore the Printer s Network Settings to Factory Default After initializing the LAN settings perform setup with the Setup CD ROM or perform it according to the instructions on our website 369 ...

Page 370: ... Prompt is not displayed on the Start screen select the Search charm then search for Command Prompt In Windows 7 Windows Vista or Windows XP click Start All Programs Accessories Command Prompt 2 Enter ipconfig all and press the Enter key The IP addresses and the MAC addresses of the network devices installed on your computer are displayed When the network device is not connected to the network the...

Page 371: ...XXX XXX XXX bytes 32 time 10ms TTL 255 When Request timed out is displayed the communication is not available Checking the Network Setting Information To check the IP address or the MAC address of the printer print out the network setting information Printing Out Network Setting Information 371 ...

Page 372: ...nd printing operation from a computer over network may become impossible To use the printer over network perform setup with the Setup CD ROM or perform it according to the instructions on our website Press and hold the RESUME CANCEL button then release the button when the POWER lamp flashes white 9 times The network settings are initialized 372 ...

Page 373: ...Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly No Paper Error Occurs Printing Stops Before It Is Completed 373 ...

Page 374: ...r LAN make sure that the printer is connected to the network with a LAN cable or is set up correctly Check3 If there are any unnecessary print jobs delete them Deleting the Undesired Print Job Check4 Does the page size setting match the size of the paper loaded in the printer Set the printer not to detect the width of the paper using the printer driver To set the printer not to detect the width of...

Page 375: ... printer is connected to the computer using a USB cable and the port named USBnnn is selected In Windows 8 select My Printer on the Start screen to start My Printer If My Printer is not displayed on the Start screen select the Search charm then search for My Printer Set the correct printer port on Diagnose and Repair Printer Follow the on screen instructions to set the correct printer port then se...

Page 376: ...Check8 Restart your computer 376 ...

Page 377: ... screen automatically Take the appropriate action described in the message Watch the movie For details on how to remove the jammed paper refer to Support Code List When Paper Is Jammed Note You can confirm the actions against errors with Support Codes on your computer by searching a Support Code Click Here to Search 377 ...

Page 378: ... the paper in portrait orientation regardless of the printing orientation When you load the paper load the paper with the print side facing UP and slide the paper guides to align with the both sides of the paper Loading Paper Check3 Check to see if the paper you are printing on is not too thick or curled Media Types You Cannot Use Check4 Make sure of the following when you load Hagakis or envelope...

Page 379: ... paper jams frequently near the paper output slot or is curled apply the setting to prevent paper jam Only when A3 sized plain paper jams frequently near the paper output slot or is curled set the printer to prevent paper jam with the printer driver Print speed or print quality may be reduced if you apply the setting to prevent paper jam Readjust the setting not to prevent paper jam once printing ...

Page 380: ...To open the printer driver setup window see How to Open the Printer Driver Setup Window 380 ...

Page 381: ...ote If you are printing a document with a large printing area or printing multiple copies of a document printing may pause to allow the ink to dry Check3 Has the printer been printing continuously for a long period If the printer has been printing continuously for a long time the print head or other parts around it may overheat The printer may stop printing at a line break for a period of time and...

Page 382: ...Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected 382 ...

Page 383: ...tings using the printer driver Printing with Easy Setup Check2 Make sure that the appropriate print quality is selected using the printer driver Select a print quality option suitable for the paper and image for printing If you notice blurs or uneven colors increase the print quality setting and try printing again You can confirm the print quality setting using the printer driver Changing the Prin...

Page 384: ... not allow application software to compress print data check box then click OK Deselect the check box after printing is complete Check2 Is the size of the print data extremely large Click Print Options on the Page Setup sheet on the printer driver Then set Prevention of Print Data Loss in the displayed dialog to On When On is selected for Prevention of Print Data Loss print quality may be reduced ...

Page 385: ...No Printing Results Printing Is Blurred Colors Are Wrong White Streaks No Printing Results Printing Is Blurred Colors Are Wrong White Streaks Watch the movie 385 ...

Page 386: ...heck to see if a particular color s ink tank is not empty If the Nozzle Check Pattern is not printed correctly though ink is sufficient perform the Print Head Cleaning and try printing the Nozzle Check Pattern again If the problem is not resolved after performing the Print Head Cleaning twice Perform the Print Head Deep Cleaning If the problem is not resolved after performing the Print Head Deep C...

Page 387: ...rwise unsatisfactory adjust the print head position Aligning the Print Head Note If the problem is not resolved after performing the Print Head Alignment perform Print Head Alignment manually referring to Aligning the Print Head Position Manually from Your Computer Check3 Increase the print quality and try printing again Increasing the print quality in the printer driver may improve the print resu...

Page 388: ... function is being used thin lines may not be printed Try thickening the lines in the document Check2 Is the size of the print data extremely large Click Print Options on the Page Setup sheet on the printer driver Then set Prevention of Print Data Loss in the displayed dialog to On When On is selected for Prevention of Print Data Loss print quality may be reduced 388 ...

Page 389: ...on the Page Setup sheet on the printer driver Select the Do not allow application software to compress print data check box then click OK Deselect the check box after printing is complete Check2 Is the size of the print data extremely large Click Print Options on the Page Setup sheet on the printer driver Then set Prevention of Print Data Loss in the displayed dialog to On When On is selected for ...

Page 390: ...in If you are using plain paper to print images with high intensity the paper may absorb too much ink and become wavy causing paper abrasion You can confirm the intensity using the printer driver Adjusting Intensity Check3 Is Photo Paper used for printing photographs When printing data with high color saturation such as photographs or images in deep color we recommend using Photo Paper Plus Glossy...

Page 391: ...the paper Printing Area Check3 Load the paper after correcting its curl When using Photo Paper Plus Semi gloss even if the sheet is curled load one sheet at a time as it is If you roll up this paper to flatten this may cause cracks on the surface of the paper and reduce the print quality We recommend putting unused paper back into the package and keeping it on a level surface For Plain Paper Turn ...

Page 392: ...oaded paper set the printer to prevent paper abrasion on the computer Print speed may be reduced if you apply the setting to prevent paper abrasion setting Readjust the setting not to prevent paper abrasion once printing is complete If not this setting remains enabled for all subsequent print jobs Open the printer driver setup window and in Custom Settings in the Maintenance sheet select the Preve...

Page 393: ...the inside of the printer dirty When performing duplex printing the inside of the printer may become stained with ink causing the printout to become smudged Perform the Bottom Plate Cleaning to clean the inside of the printer Cleaning Inside the Printer Note To prevent the inside of the printer from stains set the paper size correctly Check9 Set the time to dry the printed surface longer Doing so ...

Page 394: ... quality settings Print Results Not Satisfactory Check2 Perform the Bottom Plate Cleaning to clean the inside of the printer Cleaning Inside the Printer Note When performing borderless printing duplex printing or too much printing the inside may become stained with ink 394 ...

Page 395: ...rectly according to the paper you loaded Print Results Not Satisfactory Note The direction of the vertical line pattern may vary depending on the image data or the print setting This printer performs automatic cleaning when necessary to keep printouts clean A small amount of ink is ejected for cleaning Although ink is usually ejected on the ink absorber it may be ejected on the paper if you load p...

Page 396: ...e Incorrect for the Nozzle Check Pattern printing Print Head Cleaning and Print Head Deep Cleaning If the Nozzle Check Pattern is not printed correctly Check to see if a particular color s ink tank is not empty If the Nozzle Check Pattern is not printed correctly though ink is sufficient perform the Print Head Cleaning and try printing the Nozzle Check Pattern again If the problem is not resolved ...

Page 397: ...lve the problem the print head may be damaged Contact the service center Check3 Perform Print Head Alignment Aligning the Print Head Note If the problem is not resolved after performing the Print Head Alignment perform Print Head Alignment manually referring to Aligning the Print Head Position Manually from Your Computer 397 ...

Page 398: ...inting Print Head Cleaning and Print Head Deep Cleaning If the Nozzle Check Pattern is not printed correctly Check to see if a particular color s ink tank is not empty If the Nozzle Check Pattern is not printed correctly though ink is sufficient perform the Print Head Cleaning and try printing the Nozzle Check Pattern again If the problem is not resolved after performing the Print Head Cleaning tw...

Page 399: ... On The Printer Turns Off Unintentionally Cannot Connect to Computer with a USB Cable Properly Cannot Communicate with the Printer with USB Connection Print Head Holder Does Not Move to the Position for Replacing Printer Status Monitor Is Not Displayed 399 ...

Page 400: ...g is securely plugged into the power cord connector of the printer then turn it back on Check3 Unplug the printer from the power supply then plug the printer back in and turn the printer back on after leaving it for at least 3 minutes If the problem is not resolved contact the service center 400 ...

Page 401: ...ter turns off automatically according to the elapsed time you specified if you activate the setting to turn the unit off automatically If you do not want the printer to turn off automatically open the printer driver setup window and in Auto Power under the Maintenance sheet select Disable for Auto Power Off 401 ...

Page 402: ... USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB cable We recommend that the cable is no longer than around 10 feet 3 meters Does the operating system of your computer support Hi Speed USB connection Obtain and install the latest update for your computer Does ...

Page 403: ...ting the Printer to the Computer Using a USB Cable to connect the USB cable properly Check3 Do not start up IJ Network Tool while printing Check4 Do not print while IJ Network Tool is running Check5 Make sure that Enable bidirectional support is selected in the Ports sheet of the properties dialog box of the printer driver How to Open the Printer Driver Setup Window 403 ...

Page 404: ...w to resolve the error see If an Error Occurs Check3 Has the top cover been left open for 10 minutes or longer If the top cover is left open for more than 10 minutes the print head holder moves to the position to protect it to prevent the print head from drying out Close and reopen the top cover to return the print head holder to the position for replacing Check4 Has the printer been printing cont...

Page 405: ...at Enable Status Monitor is selected on the Option menu of the printer status monitor 1 Open the printer driver setup window How to Open the Printer Driver Setup Window 2 On the Maintenance sheet click View Printer Status 3 Select Enable Status Monitor on the Option menu if it is not selected 405 ...

Page 406: ...stallation Downloading Cannot Install the Printer Driver Easy WebPrint EX Does Not Start Up or Easy WebPrint EX Menu Does Not Appear How to Update Printer Driver in Network Environment Uninstalling IJ Network Tool 406 ...

Page 407: ...omputer 2 Double click the CD ROM icon on the displayed window If the contents of the CD ROM are displayed double click MSETUP4 EXE If you cannot install the printer driver with the Setup CD ROM install it from our website Note If the CD ROM icon is not displayed try the following Remove the CD ROM from your computer then insert it again Restart your computer If the icon is not yet displayed try d...

Page 408: ...ck Exit on the PIXMA XXX screen where XXX is your printer s name then remove the CD ROM 4 Turn the printer off 5 Restart the computer 6 Make sure that you have no application software running 7 Insert the CD ROM again then install the printer driver In other cases Reinstall the printer driver If the driver was not installed correctly uninstall the printer driver restart your computer then reinstal...

Page 409: ...t EX onto your computer from our website Note If Easy WebPrint EX is not installed on your computer a message asking you to install it may be displayed on the notification area on the desktop Click the message then follow the instructions on the computer screen to install Easy WebPrint EX While the installation or download Easy WebPrint EX is in progress it is necessary to access the Internet Chec...

Page 410: ...rinter driver according to the regular procedure When the connection method selection screen is displayed select Use the printer with wireless LAN connection or Use the printer with wired LAN connection according to the connection method you use The printer will be detected automatically in the network After making sure that the printer is detected install the printer driver following the on scree...

Page 411: ...d Features 2 Select Canon IJ Network Tool from the program list then click Uninstall If the User Account Control screen appears click Continue In Windows 7 or Windows Vista 1 Click Start Control Panel Programs Programs and Features 2 Select Canon IJ Network Tool from the program list then click Uninstall If the User Account Control screen appears click Continue In Windows XP 1 Click Start Control ...

Page 412: ...About Errors Messages Displayed If an Error Occurs A Message Is Displayed 412 ...

Page 413: ...e 2 flashes There is no paper in the rear tray 1000 The paper size in the print settings and the size of the loaded paper do not match 2100 2101 3 flashes The front cover is closed 1250 Paper is jammed in the paper output slot or in the rear tray 1300 4 flashes If the lamp on the ink tank is flashing ink may have run out 1600 The ink tank is not installed 1660 5 flashes The print head may be damag...

Page 414: ... fed aligned to one side 2102 Support Code Corresponding to the Number of Alternate Flashes of the POWER Lamp and the Alarm Lamp Example of 2 times flashing A Flashes B Goes off Number of flashes Cause Support Code 2 flashes Printer error has occurred 5100 7 flashes Printer error has occurred 5B00 5B01 10 flashes An error requiring you to contact the service center has occurred B200 Other cases th...

Page 415: ...ed on the computer screen Note You can confirm the actions against errors with Support Codes on your computer by searching a Support Code Click Here to Search For details on how to resolve errors without Support Codes see A Message Is Displayed 415 ...

Page 416: ...he printer on While the POWER lamp is flashing the printer is initializing Wait until the POWER lamp stops flashing and remains lit Check2 Make sure that the printer port is configured appropriately in the printer driver In the following instructions XXX signifies your printer s name 1 Log on as a user account with administrator privilege 2 Select items as shown below In Windows 8 select Control P...

Page 417: ...the port named CNBJNP_xxxxxxxxxx is selected when the printer is used over LAN Launch IJ Network Tool and select CNBJNP_xxxxxxxxxx as you confirmed in step 4 then associate the port with the printer using Associate Port in the Settings menu If the problem is not resolved reinstall the printer driver with the Setup CD ROM or install it from our website Check3 Make sure that the printer is connected...

Page 418: ...splayed outside the printer status monitor check the following Could not spool successfully due to insufficient disk space Delete any unnecessary files to increase the amount of free space on the disk Could not spool successfully due to insufficient memory Quit other running application softwares to increase available memory If you cannot print yet restart your computer and retry printing Printer ...

Page 419: ...n will be displayed at the time of the next survey To send the information automatically see Changing the confirmation screen setting If you do not agree to participate in the survey program Click Do not agree The confirmation screen will be closed and the survey at that time is skipped The confirmation screen will be displayed again one month later To uninstall the Inkjet Printer Scanner Fax Exte...

Page 420: ...ollow the on screen instructions 2 Select Canon Inkjet Printer Scanner Fax Extended Survey Program 3 Select Change If you select Yes after you have followed the on screen instructions the confirmation screen will be displayed at the time of the next survey If you select No the information will be sent automatically Note If you select Uninstall or Remove in Windows XP the Inkjet Printer Scanner Fax...

Page 421: ...ely Unplug the power cord from the outlet and contact the seller or the service center Never attempt to repair or disassemble the printer yourself Attempts by customers to repair or take apart the printer will invalidate any warranty regardless of whether the warranty has expired Before contacting the service center confirm the following Product name Your printer s name is located on the front cov...

Page 422: ... 1000 to 1ZZZ 1000 1200 1250 1300 1401 1403 1405 1410 1411 1412 1413 1414 1600 1660 1680 1681 1683 1684 1688 1700 1701 2000 to 2ZZZ 2100 2101 2102 2103 2500 4000 to 4ZZZ 4100 4103 5000 to 5ZZZ 5100 5101 5200 5400 5700 5B00 5B01 5C00 5C20 6000 to 6ZZZ 6000 6001 6500 6502 6800 6801 6900 6901 6902 6910 6911 6920 6921 6930 6931 6932 6933 6940 6941 6942 6943 6944 6945 6946 6A80 6A81 6A90 A000 to ZZZZ B...

Page 423: ...e jammed paper at the paper output slot or the rear tray 1300 If the paper tears and you cannot remove it from the paper output slot or from the rear tray Paper Is Jammed inside the Printer If the narrow width paper such as card sized paper is jammed due to loading it in the landscape orientation Small Size Paper Is Jammed inside the Printer Cases other than above In Other Cases 423 ...

Page 424: ...r from the paper output slot whichever is easier Hold the paper with your hands then pull the paper out slowly not to tear it Note If you cannot pull the paper out turn the printer off and turn it back on The paper may be ejected automatically If the paper tears and you cannot remove the jammed paper from the paper output slot or the rear tray remove the paper from inside the printer Paper Is Jamm...

Page 425: ...ly We recommend you use paper other than A5 sized one to print documents with photos or graphics otherwise the printout may curl and cause paper exit jams If you cannot remove the paper or the paper tears inside the printer or if the paper jam error continues after removing the paper contact the service center 425 ...

Page 426: ... If you need to turn off the printer to remove jammed paper during printing press the RESUME CANCEL button to cancel print jobs before turning off the printer 1 Turn off the printer and unplug the power cord of the printer from the power supply 2 Open the top cover Important Do not touch the clear film A or the white belt B If the paper or your hands touch these parts and blot or scratch them the ...

Page 427: ...the right edge or the left edge whichever is easier to remove the paper When you move the print head holder hold the top of the print head holder and slide it slowly to the right edge or the left edge 4 Hold the jammed paper with your hands If the paper is rolled up pull it out 427 ...

Page 428: ... torn a piece of paper may remain inside the printer Check the following and remove the piece of paper if it remains Does the piece of paper remain under the print head holder Does the little piece of paper remain inside the printer Does the piece of paper remain in the right side or the left side space C inside the printer 428 ...

Page 429: ... the message about paper jam is displayed on the computer screen when you resume printing after removing all the jammed paper a piece of paper may remain inside the printer In this case confirm that no piece of paper remains inside the printer If you cannot remove the paper or the paper tears inside the printer or if the paper jam error continues after removing the paper contact the service center...

Page 430: ...scape orientation 1 Load one piece of paper same size as the jammed one in the portrait orientation on the rear tray Do not load the paper in the landscape orientation 2 Turn the printer off 3 Turn the printer back on The loaded paper feeds and pushes the jammed paper out All print jobs in queue are canceled Reprint if necessary If you cannot remove the paper or the paper tears inside the printer ...

Page 431: ...ct Check3 Is the paper curled Load the paper after correcting its curl Check4 Is the loaded paper the A3 sized plain paper Only when A3 sized plain paper jams frequently near the paper output slot or is curled set to the printer to prevent paper jam with the printer driver Print speed or print quality may be reduced if you apply the setting to prevent paper jam Readjust the setting not to prevent ...

Page 432: ...nd in Custom Settings in the Maintenance sheet select the Prevent paper jam check box and then click OK In Mac OS In the Canon IJ Printer Utility select Custom Settings in the pop up menu select the Prevent paper jam check box and then click Apply 432 ...

Page 433: ...1000 Cause There is no paper in the rear tray Action Load paper in the rear tray and press the printer s RESUME CANCEL button 433 ...

Page 434: ...1200 Cause The top cover is open Action Close the top cover and wait for a while 434 ...

Page 435: ...1250 Cause The front cover is closed Action Open the front cover to resume printing 435 ...

Page 436: ...1401 Cause The print head may be damaged Action Contact the service center 436 ...

Page 437: ...1403 Cause The print head may be damaged Action Contact the service center 437 ...

Page 438: ...1405 Cause The print head may be damaged Action Contact the service center 438 ...

Page 439: ...1410 Cause The ink tank cannot be recognized Action Open the top cover and replace the ink tank which lamp is off 439 ...

Page 440: ...1411 Cause The ink tank cannot be recognized Action Open the top cover and replace the ink tank which lamp is off 440 ...

Page 441: ...1412 Cause The ink tank cannot be recognized Action Open the top cover and replace the ink tank which lamp is off 441 ...

Page 442: ...1413 Cause The ink tank cannot be recognized Action Open the top cover and replace the ink tank which lamp is off 442 ...

Page 443: ...1414 Cause The ink tank cannot be recognized Action Open the top cover and replace the ink tank which lamp is off 443 ...

Page 444: ...nd you want to continue printing press the printer s RESUME CANCEL button with the ink tank installed Then printing can continue Replacing the ink tank is recommended after the printing The printer may be damaged if printing is continued under the ink out condition Note If multiple ink lamps are flashing red check the status of each ink tank 444 ...

Page 445: ...1660 Cause The ink tank is not installed Action Install the ink tank 445 ...

Page 446: ...1680 Cause Some ink tanks are not installed in the correct position The lamp on the ink tank flashes Action Confirm that the ink tanks are installed in the appropriate positions 446 ...

Page 447: ...1681 Cause More than one ink tanks of the same color are installed The lamp on the ink tank flashes Action Confirm that the ink tanks are installed in the appropriate positions 447 ...

Page 448: ...ou want to continue printing in this condition you need to release the function for detecting the remaining ink level Press and hold the printer s RESUME CANCEL button for at least 5 seconds and then release it With this operation releasing the function for detecting the remaining ink level is memorized Please be advised that Canon shall not be liable for any printer malfunction or damage caused b...

Page 449: ...ized Action Printing cannot be executed because the ink tank may not be installed properly or may not be compatible with this printer Install the appropriate ink tank If you want to cancel printing press the printer s RESUME CANCEL button 449 ...

Page 450: ...ition you need to release the function for detecting the remaining ink level Press and hold the printer s RESUME CANCEL button for at least 5 seconds and then release it With this operation releasing the function for detecting the remaining ink level is memorized Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under th...

Page 451: ...1700 Cause The ink absorber is almost full Action Press the printer s RESUME CANCEL button to continue printing Contact the service center 451 ...

Page 452: ...1701 Cause The ink absorber is almost full Action Press the printer s RESUME CANCEL button to continue printing Contact the service center 452 ...

Page 453: ...loaded paper do not match Action Check the print settings and the loaded paper load paper of the correct size then press the printer s RESUME CANCEL button If you want to cancel printing press the printer s RESUME CANCEL button again while the POWER lamp is flashing 453 ...

Page 454: ...loaded paper do not match Action Check the print settings and the loaded paper load paper of the correct size then press the printer s RESUME CANCEL button If you want to cancel printing press the printer s RESUME CANCEL button again while the POWER lamp is flashing 454 ...

Page 455: ...t the paper has been fed aligned to one side Action Load the paper into the center of the rear tray then slide the paper guides to align with the both edges of the paper stack Press the printer s RESUME CANCEL button to dismiss the error 455 ...

Page 456: ...again If this error still occurs even after printing again set the printer not to detect the paper width by using the printer driver or Remote UI Note Depending on the type of paper the printer may not detect the paper width Additionally if the top cover is opened while printing is in progress the printer may not detect the paper width 456 ...

Page 457: ...cribed below Print the nozzle check pattern to check the status of the print head Load one sheet of A4 Letter sized plain paper and perform Automatic Print Head Alignment again Adjust your operating environment and or the position of the printer so that the paper output slot is not exposed directly to strong light After carrying out the above measures if the problem continues after aligning the pr...

Page 458: ...a cannot be printed Action When you print the contents on CREATIVE PARK PREMIUM confirm the message on the computer screen make sure that genuine Canon ink tanks are installed properly for all colors then start printing again 458 ...

Page 459: ...4103 Cause Cannot perform printing with the current print settings Action Press the printer s RESUME CANCEL button to cancel printing Then change the print settings and print again 459 ...

Page 460: ... the print head holder from moving and turn on the printer again If the problem is not resolved contact the service center Important When you clear the jammed paper or protective material that is preventing the print head holder from moving be careful not to touch the components inside the printer The printer may not print out properly if you touch it 460 ...

Page 461: ...5101 Cause Printer error has occurred Action Remove the protective material turn the printer off and turn it back on If the problem is not resolved contact the service center 461 ...

Page 462: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 462 ...

Page 463: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 463 ...

Page 464: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 464 ...

Page 465: ...5B00 Cause Printer error has occurred Action Contact the service center 465 ...

Page 466: ...5B01 Cause Printer error has occurred Action Contact the service center 466 ...

Page 467: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 467 ...

Page 468: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 468 ...

Page 469: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 469 ...

Page 470: ...the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center Important Do not close the front cover while the printer is in operation otherwise an error will occur 470 ...

Page 471: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 471 ...

Page 472: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 472 ...

Page 473: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 473 ...

Page 474: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 474 ...

Page 475: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 475 ...

Page 476: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 476 ...

Page 477: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 477 ...

Page 478: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 478 ...

Page 479: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 479 ...

Page 480: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 480 ...

Page 481: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 481 ...

Page 482: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 482 ...

Page 483: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 483 ...

Page 484: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 484 ...

Page 485: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 485 ...

Page 486: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 486 ...

Page 487: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 487 ...

Page 488: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 488 ...

Page 489: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 489 ...

Page 490: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 490 ...

Page 491: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 491 ...

Page 492: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 492 ...

Page 493: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 493 ...

Page 494: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 494 ...

Page 495: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 495 ...

Page 496: ...B200 Cause An error requiring you to contact the service center has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Contact the service center 496 ...

Page 497: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 497 ...

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Canon pixma ix6800 series, Online Manual

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Summary of Contents for pixma ix6800 series

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